Customer Ratings & Reviews

Hi LuisC, Thank you for your feedback. We are sorry to hear that the SRSXB100 did not meet all of your expectations. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl

Hi DrDare2care, That's awesome! We're very happy to hear it works great. The SRS-XB100 has up to 16 hours of battery life, waterproof and dustproof with an IP67 rating. and comes with a durable exterior and multi-way strap so it’s perfect for life on the go. Whether you’re at home or out and about, the built-in microphone lets you enjoy hands-free calling straight through your speaker. And you can count on better, clearer calls with Echo Cancelling, which allows two people to talk at the same time without cutting off either of them. Thanks for choosing Sony! -Sam

Hi Ale3js,

Thank you for your feedback on the SRS-XB100 portable speaker. We're glad to hear that you enjoyed the sound quality. However, we're sorry to learn about the charging issue you experienced after three days of use.

To address this problem, we recommend visiting the link below:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xb100/articles/00228349?cpint=spt-wsp_triage_00228345_charge

If the problem continues or if you need further information or technical support, please do not hesitate to email us at socialsupport@am.sony.com. Kindly include the following details so we can assist you more effectively:

- Name:
- Username:
- Model Number:
- Description of the Issue:
- Telephone Number:

We value your input and are committed to improving our products based on customer feedback. Thank you for bringing this to our attention.

Sincerely,

Romeo
Sony Social Support

Hi Orlando, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl

Hi Robert626c, Thanks for sharing your feedback. We're sorry to hear that you are not impressed with the sound level and quality of the speaker. Check out the link below. It can help fix your concern. https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html Also, the link below can help with your connection issues : https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946306.html

Hope this helps. Regards, -Craig

Hello WandaV,
That's great! We're are truly happy that you are pleased with the sound quality and how our Sony XB100 Compact Bluetooth Speaker exceeded your expectations. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony! - Marco

Hi Trish, Awesome! We are glad to hear that you are happy with your new SRSXB100! Get out and explore with the XB100 by your side. This portable speaker is built for life on the go, and is durable and long-lasting enough to keep up with you wherever you go. Plus, it comes with a multiway strap that you can use to carry or attach. Thank you for choosing Sony! -Carl

Hi evaevaouro, we're glad you are enjoying your new Bluetooth speaker! Get ready for powerful and clear sound from a compact body. The XB100 speaker is everything you need for life on the move. It’s durable, has plenty of battery and is perfect for listening at home or when out with friends. It’s the perfect all-rounder for however you like to listen. Thank you for choosing Sony! ~Earl

Hi DesGJ, fantastic! We're extremely pleased to hear that you love the amazing sound quality of your XB100. Thank you for sharing your great experience with our product, and for choosing Sony! - Romeo

Hi easy, We are happy to hear that your new Sony XB100 Bluetooth speaker has a solid sound for you compared to many different speakers you have tried. You chose the best brand this time. Thank you for trusting Sony! Vincent

Hi DerrickL,
Thank you for the 5-star rating! Glad to hear your Sony XB100 speaker suits your needs expectations. Get ready for powerful and clear sound from a compact body. The XB100 speaker is everything you need for life on the move. It's durable, has plenty of battery and is perfect for listening at home or when out with friends. It's the perfect all-rounder for however you like to listen. Thank you for choosing Sony! - Kris

Hi Techisuseful! We are glad to hear that you are happy with the sound quality of your new SRSXB100! Music is the soundtrack to our lives, and we want you to be able to enjoy your tunes wherever you are. So we’ve packed powerful, clear sound into a portable body. If you love good music and listening with friends, the XB100 is your perfect partner. Thank you for choosing Sony! -Carl

You've made a great choice, Minicutetoy! We are truly happy to know that you love your XB100 and that you're satisfied with its amazing sound quality. Thank you very much for sharing your awesome experience and for choosing Sony! - Romeo

Hi ManuelJ,

Very nice! We're glad to hear that you like the sound quality and color of the speaker. Thank you for choosing Sony!

-David

Hi MonicaD,

Amazing! We're glad that you are enjoying the sound quality of the speaker. Thank you for choosing Sony!

-Ralph

Hi KevinO, fabulous! We're extremely pleased to know that you're satisfied with the ease of use and amazing sound quality of your XB100. Thank you very much for your recommendation and for choosing the best brand, Sony! - Romeo

Hi Sarah,

Awesome! We're glad to hear that you like the sound quality and compact size of the speaker. The XB100 speaker is everything you need for life on the move. It’s durable, has plenty of battery and is perfect for listening at home or when out with friends. It’s the perfect all-rounder for however you like to listen. Thank you for choosing Sony!

-David

Hi Pooja, That's really cool! We're extremely delighted you like the amazing features, and that the speaker delivers incredible sound quality from a compact body. Thank you so much for choosing Sony! -Jess