Customer Ratings & Reviews
- Model:
- SRSXB100/D
- SKU:
- 11968004
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the excellent sound quality, portability, and battery life. They also appreciate its reliable connectivity, compact size, sleek design, and water resistance. However, some customers have noted concerns regarding the volume output and overall power.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Cool Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool little speaker with a big sound although not as loud as the original of this model
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RMfilly,
Thank you for your positive feedback! We're delighted to hear your satisfaction with the superb sound quality of your XB100 speaker. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
... playing grateful dead right now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice overall sound and ok base. Gets dirty quickly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stilrz,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality and bass of the speaker. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound for such a small unit. I listen to radio & voice reproduction not over boomy/mushy and is intelligible
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrImpressed,
Amazing! We're thrilled that you like the size and sound quality of the speaker. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good speaker
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Decent sound! Would definitely recommend for someone wanting to buy a gift for someone else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emcee,
Thanks for commenting! We're thrilled to know that you're well-pleased with the amazing sound quality of your XB100. Thank you very much for your recommendation and for choosing the best brand, Sony!
Best regards,
Romeo
- Pros mentioned:Sound quality
GREAT SPEAKER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this speaker.. I love the color and the sound is amazingly clear.. I would recommend this speaker to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Youlanda, We're glad that you like the color and audio quality of your speaker. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Bluetooth Speaker by Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.big sound from a small, ultra handy Bluetooth Speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BOB55,
Great! We're glad that you like the sound quality and design of the speaker. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Highly recommended
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great I’m so happy with my purchase highly recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanA,
Perfect! We're glad that you are enjoying the sound quality of the speaker. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Small but packs a punch!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small but sure packs some sound! Use it for outdoors or when I am outside cleaning the house or when I’m having a cookout! Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DatCarGuy350, Great! We're glad that you are enjoying your new speaker. Get ready for powerful and clear sound from a compact body. The XB100 speaker is everything you need for life on the move. It’s durable, has plenty of battery and is perfect for listening at home or when out with friends. It’s the perfect all-rounder for however you like to listen. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Little but great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t underestimate how small it is, it sounds so good and clear with bass, you can’t go wrong with this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kofi,
Thank you for sharing your valuable feedback! We're really glad that you are having a great time with the great sound quality and deep bass of your XB100 speaker. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris
Pretty good choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is Amazing- I will highly recommend it - perfect for conecting by blue tooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GersonC, We're delighted to hear that you're enjoying your new speaker. Thank you for choosing Sony. Erin
- Cons mentioned:Volume
Poor battery. Poor sound quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if I got a dud, but this does not hold a charge at all. Went from fully charged to 20% in 10 minutes. It’s also not very loud. I can barely hear it at full volume if I’m working in the garage and walk 10 feet outside. The sound is very bass heavy (which I usually don’t mind) so much so that it drowns out other sounds instruments when listening to music and it makes listening to a podcast almost impossible. Do not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Zach,
We regret to hear that you are not satisfied with the speaker. Sony's commitment to customer satisfaction is our top priority.
The sound quality may vary depending on the source content. The surrounding area of the speaker and your device also affects Bluetooth connection as well as the sound quality. Move the speaker away from a device such as a microwave oven and a wireless LAN access point that may affect the sound quality of the speaker. Bring the Bluetooth device closer to the speaker. If there is any obstacle between the speaker and the Bluetooth device, move it out of the way.
For optimum performance, make sure to charge built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction:
-When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
-When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
-When the ambient temperature of the speaker is high.
It's important to note that while the speaker is physically capable of outdoor use, the sound performance can vary depending on the specific outdoor environment, including factors such as wind, background noise, and open spaces, which may affect the perceived loudness.
In some cases, you might find that the speaker's sound may not be as loud as desired for outdoor use, especially in noisy or wide-open areas. For optimal sound quality and performance, we recommend using the speaker primarily for indoor purposes, where environmental factors are more likely controlled, and you can fully enjoy its audio capabilities.
For battery issues, initialize the speaker to factory settings:
-While the speaker is turned on, press and hold the – (volume) button and the (BLUETOOTH) button until the speaker turns off (5 seconds or more). The speaker is initialized. Settings such as volume, etc., are restored to the default settings, and all pairing information is deleted.
Note: The speaker cannot be initialized while the power is off.
Hope this helps. In case you need additional assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
-Ralph
Great speaker and mic for Zoom calls!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to act as a speaker for my Zoom and Teams calls….perfect for that!
I would recommend this to a friend- Pros mentioned:Sound quality
Meh speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is simply not loud enough. Nice speaker overall, great sound quality, nice form factor, but it needs to project more.
I would recommend this to a friend Wonderfuk speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful speaker, it works perfectly. Great purchase
I would recommend this to a friendStopped being connectable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its sound is just okay but my biggest complaint is that it won’t pair with any of my devices anymore. It won’t pair to more than one so I switched it from my iPhone to my iPad. Then it was no longer discoverable on my iPhone, I removed it from my iPad and now it’s not discoverable on anything. I’ve done all of the fixes, resets etc. Its too expensive for this outcome.
No, I would not recommend this to a friend- Pros mentioned:Size
very pleased with this devices performance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.impressive little speaker. Fits great in the cup holder on my treadmill. Works perfectly for what i bought it for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickP, That's great! We're very happy to hear that you're impressed with the compact size and overall performance of your new Sony SRSXB100. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Gina
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves to listen to music while he takes a shower. My son says he loves it. Something that he enjoys, priceless
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, ReginagS! We're glad that your grandson loves his new speaker. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound as always I have 3 of these speakers and they are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Amazing! We're glad that you are enjoying the sound quality of the speaker. Thank you for choosing Sony!
-Ralph
great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a great white elephant gift that everyone wanted.
I would recommend this to a friend- Cons mentioned:Volume
Simple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely does not suit for crowded or city environment. It is good in small room or car etc. Also very easy while resting on park or kitchen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samsung, We're happy to hear that you like the speaker when using in a small room or car etc. Get ready for powerful and clear sound from a compact body. The XB100 speaker is everything you need for life on the move. It’s durable, has plenty of battery and is perfect for listening at home or when out with friends. It’s the perfect all-rounder for however you like to listen. Thank you for choosing Sony. Erin