Customer Ratings & Reviews
- Model:
- SRSXB100/D
- |
- SKU:
- 6538161
Customer reviews
Rating 4.5 out of 5 stars with 1283 reviews
(1,283 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the XB100 Compact Bluetooth Speaker for its sound quality and portability. Many appreciate its battery life, connectivity, and convenient size. While the design and water resistance are also liked, some customers feel the volume could be louder and desire more power.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Rated 3 out of 5 stars
Eh alright for on a budget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t my favorite I mean maybe if you want a small speaker that isn’t obnoxiously loud? But my AC is louder
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
No, I would not recommend this to a friend - Cons mentioned:Volume
Rated 1 out of 5 stars
Poor battery. Poor sound quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if I got a dud, but this does not hold a charge at all. Went from fully charged to 20% in 10 minutes. It’s also not very loud. I can barely hear it at full volume if I’m working in the garage and walk 10 feet outside. The sound is very bass heavy (which I usually don’t mind) so much so that it drowns out other sounds instruments when listening to music and it makes listening to a podcast almost impossible. Do not recommend.
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Zach,
We regret to hear that you are not satisfied with the speaker. Sony's commitment to customer satisfaction is our top priority.
The sound quality may vary depending on the source content. The surrounding area of the speaker and your device also affects Bluetooth connection as well as the sound quality. Move the speaker away from a device such as a microwave oven and a wireless LAN access point that may affect the sound quality of the speaker. Bring the Bluetooth device closer to the speaker. If there is any obstacle between the speaker and the Bluetooth device, move it out of the way.
For optimum performance, make sure to charge built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction:
-When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
-When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
-When the ambient temperature of the speaker is high.
It's important to note that while the speaker is physically capable of outdoor use, the sound performance can vary depending on the specific outdoor environment, including factors such as wind, background noise, and open spaces, which may affect the perceived loudness.
In some cases, you might find that the speaker's sound may not be as loud as desired for outdoor use, especially in noisy or wide-open areas. For optimal sound quality and performance, we recommend using the speaker primarily for indoor purposes, where environmental factors are more likely controlled, and you can fully enjoy its audio capabilities.
For battery issues, initialize the speaker to factory settings:
-While the speaker is turned on, press and hold the – (volume) button and the (BLUETOOTH) button until the speaker turns off (5 seconds or more). The speaker is initialized. Settings such as volume, etc., are restored to the default settings, and all pairing information is deleted.
Note: The speaker cannot be initialized while the power is off.
Hope this helps. In case you need additional assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Small Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has upgraded their wireless speakers a bit since the last model I purchased a few years ago. This version's sound seems a bit more cleaner and clearer (not that the previous ones weren't).
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Connman, Awesome! We are so glad to hear that you are happy with your new SRSXB100! Music is the soundtrack to our lives, and we want you to be able to enjoy your tunes wherever you are. So we’ve packed powerful, clear sound into a portable body. If you love good music and listening with friends, the XB100 is your perfect partner. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Highly recommended
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great I’m so happy with my purchase highly recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanA,
Perfect! We're glad that you are enjoying the sound quality of the speaker. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Great little speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Highly recommend for the cost Works great in small areas
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Small package big punch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The little speaker has a nice and loud sound level for such a compact size
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miguel,
Perfect! We're thrilled that you like the design and sound quality of the speaker. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Quality! Perfect for my new electric scooter
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great spesker at ann unbeatabkle price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible bass for a really small speaker, yet with enough volume to fill the room. They look great and sound amazing. They perfectly pair automatically for stereo.
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NOPICTURE, we're glad you like the sound quality of our product. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Upgrade!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, I have the older model and this one is definitely an upgrade! Both are great but this is better.
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarylC, Thank you for upgrading to your new Sony XB100! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony Bluetooth speaker. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome Piece
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome piece!!! Sound is really great. It has a bass-heavy sound that emphasises the punch in genres while vocals and lead instruments remain pretty clear in the mix.
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anand,
Perfect! We're thrilled that you are enjoying the sound quality of the speaker. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Long lasting
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome speaker! I don’t remember the last time I charged it. Has great battery life
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewF,
Thank you for the 5-star rating! We're glad to hear that you like the battery performance of the speaker. Thank you for choosing Sony!
-David
- Pros mentioned:Portability
Rated 4 out of 5 stars
Overall Good Speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the speaker. It's compact, portable, and the strap is nice. For the model ti be called extra bass, I wish it had more of it, that's why it's at 4 stars. Other than that it's great quality, and a good portable speaker.
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiana, Awesome! We are glad to hear that you are enjoying your new SRSXB100! Get out and explore with the XB100 by your side. This portable speaker is built for life on the go, and is durable and long-lasting enough to keep up with you wherever you go. Plus, it comes with a multiway strap that you can use to carry or attach. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Rated 3 out of 5 stars
Not Loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, not great. Not super loud, really not loud at all. Definitely holds its battery.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RosieC,
Thanks for the review and the feedback. We appreciate the comments and we will definitely take it in consideration for future references. We still hope that you can enjoy the fantastic sound and bass quality taking your portable speaker to the beach as It's also waterproof and dustproof, so you can take your favorite music with you!
Thanks for considering Sony products, have a nice day!
-DiegoV
- Pros mentioned:Size
Rated 4 out of 5 stars
Sony Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker was very good for the size. Just 50 bucks and its a sound investment for a portable speaker.
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkF,
Thank you for the purchase! We're glad to hear that you like the size and compact design of the speaker. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
lil speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's definitely loud lol and worth every penny awesome purchase
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sounding speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great sounding for the size and I paired 2 easily. Highly recommended for sm/ med size room or outside by the pool.
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamM,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad that you like the sound quality and size of the speaker. We appreciate the recommendation rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bluetooth compact Speaker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony -XB100 is a compact, but very powerful Bluetooth Speaker. The sound quality is great, strong and very clear. I'm very pleased with the Speaker.
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, EddieW! We're glad that you are impressed with the sound quality of the speaker. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Cool Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool little speaker with a big sound although not as loud as the original of this model
This review is from Sony - XB100 Compact Bluetooth Speaker - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RMfilly,
Thank you for your positive feedback! We're delighted to hear your satisfaction with the superb sound quality of your XB100 speaker. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound as always I have 3 of these speakers and they are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Amazing! We're glad that you are enjoying the sound quality of the speaker. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
It’s alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good and sounds good but i think the speaker blew after a few nights because it doesn’t go anywhere near as loud as it did when i first got it and its been a little over a month.
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanD, We appreciate your feedback and we are sorry if the sound of your Bluetooth speaker is not as loud as it did before. The sound may become low when the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only and when the ambient temperature of the speaker is high. You can isolate the issue by turning the speaker off and charge the built-in battery sufficiently. Test the speaker again. It's good to know that you still like the sound quality despite your concern. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent










