Customer Ratings & Reviews
- Model:
- SRSXB100/D
- |
- SKU:
- 6538161
Customer reviews
Rating 4.5 out of 5 stars with 1434 reviews
(1,434 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the XB100 Compact Bluetooth Speaker for its sound quality and portability. Many appreciate its battery life, connectivity, and size, while some find the design sleek and beautiful. However, some customers have noted concerns about the volume being too low. A few have also mentioned it not having enough power.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not loud
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok not that loud dont recommend bought it a don’t use it cause is not loud
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for taking the time to share your feedback about the SRSXB100, AdrianG. We're sorry to hear that the volume did not meet your expectations and that this has affected your usage of the speaker. The SRSXB100 is designed to deliver clear, balanced sound in a compact and portable form, which many of our customers appreciate for its convenience and ease of use.
If you're open to trying a few adjustments, you can maximize the volume by fully charging the unit and increasing the volume on both the speaker and your connected device. It can also help to check any EQ or sound settings through the Sony Music Center app, which allows you to tailor the sound profile to your liking. Some audio sources and compression types may also affect overall loudness.
We value your input as it helps us continue improving our products. Thank you again for your honest review.
Thanks again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Rated 3 out of 5 stars
Battery Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not bad at all. I bought it on April 23, 2025, and it’s May 16, 2025. It’s working okay, but the battery doesn’t last 16 hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review of the SRS-XB100, ChristinaP. We value your feedback and are pleased to hear that the product is functioning well for you. However, we would like to address your concern regarding the battery life not reaching the advertised 16 hours. Please keep in mind that actual battery performance can fluctuate based on several factors, including usage habits, volume levels, and environmental conditions.
Thank you once again for your review and for choosing Sony. If you have any additional questions or require assistance, please don't hesitate to reach out to us.
Best regards,
Gus
Rated 5 out of 5 stars
Christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as a gift for Christmas to a fry of mine. She said she absolutely loves it
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, AnnaL! You've definitely made a great choice! We are very happy to know that you find our XB100 perfect as a Christmas present. Also, we are thrilled to hear that she loves it so much! Thank you for the perfect star review and for choosing Sony! - Romeo
Rated 5 out of 5 stars
sony speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good purchase for who I gifted to. He likes it .
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OttonielL,
You made the right choice! We're glad that he likes this amazing speaker. Thank you for choosing Sony!
-Ralph
Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud at all however easy to use but as a Sony product I expected better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieU,
Thank you for the review and we do apologize for the inconvenience. The sound quality of the speaker will depend in the source that you're playing. Also, the sound may become low in the following cases like if the built-in battery is running low and the charge indicator flashes slowly. In this case, turn off the speaker and charge the built-in battery sufficiently. You may also use the Sony Music Center app to customize and adjust audio settings depending in your preference.
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Rated 5 out of 5 stars
Confident
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful, friendly and kind enough to show me options and explain each option
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quality, we're glad you had a great experience with your purchase. Enjoy your new Bluetooth speaker! Thanks for choosing Sony! ~Earl
Rated 3 out of 5 stars
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough as i thought it would be but it doesn whats expected
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Quiet but sounds good.
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Speaker sounds good but is very quiet…………………. …..
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
No, I would not recommend this to a friend Rated 5 out of 5 stars
Little speaker big sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect little speaker for a power outage, the speaker has a play pause button which came in handy
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatrickA Awesome! We're glad that you are enjoying your new speaker. Get ready for powerful and clear sound from a compact body. The XB100 speaker is everything you need for life on the move. It’s durable, has plenty of battery and is perfect for listening at home or when out with friends. It’s the perfect all-rounder for however you like to listen. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Sony - XB100
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a Christmas gift to my nephew. He loves his Sony
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patty, we're glad to hear that your nephew loves our product! Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Pioneer elite
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little guy is great very loud for it’s size don’t regret buying it
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Pioneerelite,
Nice! We're glad that you are enjoying your new Sony SRSXB100 and very much pleased with the audio quality. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony! - Marco
Rated 2 out of 5 stars
Nice device for indoors
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an "OK" product specifically designed for a small closed area like a cubicle or small office and you will enjoy it. The downside is that the battery will drain fast and would recommend to have it charging to the wall or usb dock while using it and you'll be ok. I wouldn't recommend it for outdoor usage because is very small and the battery will not last that long
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos, we’re pleased to know that our SRS-XB100 speaker is matching your needs effectively in a compact environment such as a cubicle or small office.
This speaker was designed to be compact and portable, making it a good fit for personal listening environments.
We understand your concern about the battery draining quickly, especially if you're using it for extended periods. Your recommendation to keep it charging via a wall outlet or USB dock while in use is a great tip for maximizing your listening time.
For outdoor use, we provide additional speakers in our collection that are specifically engineered for superior audio performance and extended battery life, ensuring an enhanced outdoor experience. Consider options such as the ULT FIELD 7, ULT FIELD 5, or SRS-XV500.
Thanks for considering Sony products and for your feedback.
Best regards,
Stephanie
Rated 5 out of 5 stars
Great compact speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker fired up quickly and exceeds the expectations I had of performance
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Superior, Awesome! We are glad to hear that you are enjoying your new SRSXB100! Music is the soundtrack to our lives, and we want you to be able to enjoy your tunes wherever you are. So we’ve packed powerful, clear sound into a portable body. If you love good music and listening with friends, the XB100 is your perfect partner. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Speakee
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this at work, I would recommend it for anyone
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PabloP, we're glad you love our product! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ggggggggggggggggggggrrrrrrrrrrrrrrreeeeeeeeeaaaaaat
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamesS,
Nice! We're glad that you like our Sony SRSXB100 Speaker. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Sony - XB100 Compact Bluetooth Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the quality of life this product brings.
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JohnsonNguyen! We're thrilled to hear you are overall pleased with the performance of your Sony XB100 Compact Bluetooth Speaker. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XB100. Get ready for powerful and clear sound from a compact body. The XB100 speaker is everything you need for life on the move. It's durable, has plenty of battery and is perfect for listening at home or when out with friends. It's the perfect all-rounder for however you like to listen. Thank you for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
I just don't use as mich as i thought i would.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like our dislike. It's good, if you need it.
This review is from Sony - XB100 Compact Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carol, thanks for choosing and purchasing our product. We understand your feedback regarding the SRSXB100.
We have our Support team that is always happy to assist. If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony.
~Earl
Rated 3 out of 5 stars
Its okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay just not as loud as i thought it would be
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OzzyFA5,
Thank you for your review, and we are sorry if the max volume/loudness of our XB100 didn't live up to your expectations. This is not the experience we were hoping you would have. For the loudness as well as the sound quality of the speaker, this usually depends on the source that you're playing and audio device that you are using. You can turn up the volume of the speaker and the connected device to isolate the problem. Also, take note that sound becomes low while in use when the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
Additionally, the SRS-XB100 can also be paired with another SRS-XB100 if you want an even bigger sound.
ref: https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000948043.html
If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details so we can best assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and we appreciate your feedback.
Sincerely,
Romeo
Sony Social Support
Rated 5 out of 5 stars
Excelente
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super good purchase excellent technology, Best Buy the best
This review is from Sony - XB100 Compact Bluetooth Speaker - Light Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelS,
That's great! We're glad to hear that you like your new Sony speaker. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Rated 5 out of 5 stars
It’s the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Bluetooth Speaker and it’s same as in picture would certainly recommend…
This review is from Sony - XB100 Compact Bluetooth Speaker - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NadineM Excellent! We're happy to hear that you are enjoying your new speaker. Get ready for powerful and clear sound from a compact body. The XB100 speaker is everything you need for life on the move. It’s durable, has plenty of battery and is perfect for listening at home or when out with friends. It’s the perfect all-rounder for however you like to listen. Thank you for choosing Sony. Erin










