Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
SRSXB20/BLUE
SKU:
5744212
Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 3721 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the XB20 Portable Bluetooth Speaker's sound quality, ease of use, and bass. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. While some find the device a bit heavy, the positive feedback on other features outweighs this concern. The inability to charge while playing music is another minor drawback noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,721 reviews
  • Rated 3 out of 5 stars

    Sony speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t review this because it’s a Christmas gift. Will update later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and bass! It was very easy to set up and connect to Bluetooth!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is good enough, but the battery doesn't last great when volume is high.Although, in my opinion, the sound could be louder, I would test this out in person to make sure it fits your needs, especially for a larger area, it's good for a small room or car.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Great for portable use, not as much for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for listening to music at home and outside. The bass is good on it but the sound does not carry enough to fill a room for at home listening. Would work nice for travel but not as loud as I wanted for my purposes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought as a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. It will be opened after Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Parties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent, the night is young and going to get better, music is in the air, thanks Sony for making my evening dinner with a great sound, Satisfaction guaranty, this product can be trusted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An average speaker. Sound is not so great. Good for basic use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker for my mom because she recently discovered Pandora. I wanted her to have a wireless speaker that would be portable with great sound. This speaker has not disappointed. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    No bad?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't expecting too much from this low end model. Sound good to a certain point in the volume. But that's expected, can't put out the base but u can link two of the together that nice might have to pony up and get another one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spider, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony speaker and light weight easy to take any where

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is really good and the external material is nice and resistant to scratch or liquids but the most important is too weak if we compare with another models in the market right now - THE SOUND

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xmas present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it as xmas isn't here and so it's not open

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    no good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker would randomly shut off. It does not last 12+ hours of battery; at the most it would last 3. When it was close to dying the speaker would lower the volume on its own and i could not turn it up anymore. Also, the speaker does not allow you to keep playing music while charging. It has to be one or the other. Def. don't recommend- unless you don't mind all of this.i definitely returned this item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker. I have been using it for close to a year now. I have it out in my wood shop and use it almost daily. It’s covered in dust and bumping right along. Must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound from a small package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compliments perfectly with all my Bluetooth devices: Cell Phones, Computers, Laptops, and the Amazon Echo. The strobe effects add a little something as well. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. It does not play as nice as the bigger one in the set, but the sound is decent. My only complaint is pairing with the bigger one in the set can be quite tedious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a SONY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift, so I haven't tested the product myself. But it is a SONY! Sony has been known to make great products after all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Compact and powerful but not too bass-y

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it's all about the bass-- but not for this product. It lacks that low that jiggles you. I am used to some of those bigger bluetooth speakers that get you in that bass, and if you are expecting that for this product, you may get frustrated. However, though, it is so lightweight and portable. And for its size, it is LOUD. It really is. Since I got it, and I've used a good 6 hours of it, I still have not recharged this device so battery life is good. The only thing that bothers me, is the bass that is promised-- it is just not there for me, thus the 4 stars.It does not have enough bass for the high power it delivers. But hey, just as a Bluetooth speaker though, it has pretty crisp sound and it doesn't give up on you on higher volume. The build is good and it's waterproof-- just haven't tried it get wet. For what it's worth though, I can bring it as an easy companion to the beach.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome speaker especially at night.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this a 5 star, I can easily charge the speaker on my laptop outside while enjoying a nice light show in my pool. It's got better base then most definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bang for its buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $100 it's an affordable speaker that delivers a reasonable sound. The only downside I've seen is I wish it couldbe a little louder and the "extra bass" feature doesn't seem to change the sound at all. But still it's a good speaker for its price.

    I would recommend this to a friend