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Customer Ratings & Reviews

Model:
SRSXB20/BLUE
SKU:
5744212
Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 3721 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the XB20 Portable Bluetooth Speaker's sound quality, ease of use, and bass. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. While some find the device a bit heavy, the positive feedback on other features outweighs this concern. The inability to charge while playing music is another minor drawback noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,721 reviews
  • Rated 5 out of 5 stars

    Very powerful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this little speaker for my granddaughter and she loves it. She uses it to prepare for her dance routines for her dance studio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for hard of hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for Grandpa's sports programs on TV. He can listen to the games by his recliner and I don't hear them at the other end of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable speaker is perfect. Loud volume, but clear. I never needed to raise the volume pass 50%. I bought this second one as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a bigger capacity washing machine and this one delivered. Only had it for a week, but been very pleased so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if there was a battery indicator let you know how much charges on this speaker, also if you were able to just plug it in to an outlet and use it versus use the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fiance and it is awesome. He loves it great for inside or out and we will be buying at least one more to link them!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Static sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker performed well for a few days the all of a sudden became static. Recharged fully but still did not perform well. Hoping to return to Best Buy. Hoping maybe this one was just a bad speaker.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Katyman, We apologize for the inconvenience. You may check the links below to isolate and fix the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/34169
      https://us.en.kb.sony.com/app/answers/detail/a_id/42755

      Regards, _Bob sony_US

  • Rated 5 out of 5 stars

    Sony - Portable Bluetooth Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. My Husband bought 2 more just so we can connect them around the house. And my daughters' love the light shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my college daughter. She loves it. Price was great for me and sound system great for her. Waterproof as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin' this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great little speaker! Even my husband figured out how to use it! We have used it a lot since purchasing it and we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still use it today- 2 years later

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still running good and quality has maintained thus far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    for iphone, ipod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to go with our Samsung tv. Mistake --it is Bluetooth connected so there is an 'echo'. It is not made to pair with tv. On the box it says iphone, ipod which would make better sense to pair it with one of those devices vs a tv which has a sound system already in place. It probably should have a 5 star rating if you used it for that setup. Best Buy recommended it to my husband as a small wireless speaker behind his head to hear these new televisions better, but this speaker is not for pairing wirelessly with a Samsung tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Bluetooth connectivity...sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed with the constant gravelly sound coming from the speaker, like it can't maintain the bluetooth connection to my iPhone. The sound quality starts out perfectly fine, but after 20 seconds or so, the gravelly sound starts. I tried moving the location and the relative distance between my phone and speaker, but can't get it to work. I get the same issue inside and outside. My iPhone doesn't have issues with any other bluetooth speakers. Wish I had bought another better quality brand. All I have for my $70 is an expensive paper weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for my wife to use in the backyard around the patio/pond area. She is very pleased with the unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box has great sound. Battery life is good. Could do without the light but have already bought a few more for gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size and price....great sound. Love the "extra bass" and the lights. Perfect for the dorm room. And its portable!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound from a tiny speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot's of choices in the price range around $100. The Sony was on sale so this sealed the choice. Bought Sony due to brand reputation and experience with other Sony products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother wanted a Bluetooth speaker for the holidays. This was much nicer than what he expected. Easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent speaker but I was expecting more for the price. The color does change with the beat of the song but I noticed its not quite in tune and changes color slightly off beat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Good quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, hate the fact it doesn't play while charging.

    No, I would not recommend this to a friend