Customer Ratings & Reviews
- Model:
- SRSXB20/BLUE
- SKU:
- 5744212
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the XB20 Portable Bluetooth Speaker's sound quality, ease of use, and bass. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. While some find the device a bit heavy, the positive feedback on other features outweighs this concern. The inability to charge while playing music is another minor drawback noted by a few customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound! Stopped working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but It stopped working after two weeks. Won't hold It's charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alexis336, That is definitely not the news we like to hear. Let's see what we can do. Please reach us out at [email protected] and include your product details and contact information on this issue you are having. Regards, ~Ralph
A less than expected performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth shuts off when you turn the tv off. You need to manually reconnect it each time you turn the tv on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Laurie, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Sony xb20
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony xb20 constantly disconnects from blue tooth and my phone was right next to it it’s a piece of junk
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Angela, thanks for bringing this up. However, you may try to perform some troubleshooting steps to fix this issue. Try re-pairing the device to each other or resetting the speaker. You may refer to the link below. If you still need further assistance, please don't hesitate to reach us at [email protected]. Please include your contact and product information. Regards, ^Ron
http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001266519.html
- Pros mentioned:Bass, Sound quality
Great speaker for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker sounds great and gets reasonably load for its size. It has good bass and sounds great with rap/hip-hop music. Overall its an all around good speaker for under $100.
I would recommend this to a friend Good blue tooth speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this speaker a lot. but have not been able to pair it with other Bluetooth speakers
I would recommend this to a friendNot a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cut out static and basically didn’t work half the time returned one for another and the same thing
No, I would not recommend this to a friendloss of volume as battery charge gets low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tends to have quirky reduced volume once battery is in need of charging and continues while charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RDL02, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Average. Not big sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best choice for using outside. Ok for a room but does not give a lot of sound for outdoors.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hobbs51, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Decent speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life seems to get worse over 3 months.. but I got it half off so can’t complain
No, I would not recommend this to a friendConvenient Size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, but prior to buying this, i had a small Bose speaker and the sound was much better!
No, I would not recommend this to a friendBlue Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean I like the lights ad stuff it just sucks that it breaks within a month or two
No, I would not recommend this to a friendHas a good range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good wireless speaker. Takes a little while to fully charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2061, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Just nice for dorm rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok i thought it will be louder like the box say but it wasnt! Really dont like the product
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Sexyone, You may consider the suggestions here to enhance the quality of the audio: http://helpguide.sony.net/speaker/srs-xb20/v1/en/contents/TP0001270175.html. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Decent speaker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well around the house not loud enough for work at the shop
No, I would not recommend this to a friendthats ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like the price and design, its good value for what you pay but I rather get the BOSE
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi practicalengineer, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Decent speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cheap and lightweight but doesn’t sound as good as the Bose or JBL...
No, I would not recommend this to a friendGreat at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well at first then didn't hold charge and randomly shut off.
No, I would not recommend this to a friendSignal is an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought about taking the product back twice because it was acting up.
No, I would not recommend this to a friendPerfect gift.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size speaker for my college daughter's dorm room.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price Not so loud and clean sound
I would recommend this to a friend