Customer Ratings & Reviews
- Model:
- SRSXB20/BLUE
- |
- SKU:
- 5744212
Customer reviews
Rating 4.7 out of 5 stars with 3721 reviews
(3,721 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the XB20 Portable Bluetooth Speaker's sound quality, ease of use, and bass. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. While some find the device a bit heavy, the positive feedback on other features outweighs this concern. The inability to charge while playing music is another minor drawback noted by a few customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
TOP NOTCH!!BETTER GET IT NOW ON SALE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. For such a small speaker the quality is a 10/10. Everything about this speaker screams quality. This is the type of speaker you put throughout your whole home. You can link up to 10 of them.
This review is from Sony - XB20 Portable Bluetooth Speaker - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent Sound for the Size
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with the XB20. I am planning to use this on the porch when streaming video from my laptop, but it's winter now. Instead I have been using it while my laptop is connected up to the TV. Even tough the speakers on the TV have the same wattage, the XB20 is way better. The sound is much crisper and the base is really good. I have also listened to music from my iPhone and the audio is great on that as well. I haven't experienced any choppiness or lag in the sound, so the Bluetooth connection is really good. Connecting the XB20 to my laptop and iPhone was really easy. I can actually have the laptop and iPhone connected at the same time, the iPhone will take precedence. I would definitely recommend this!
This review is from Sony - XB20 Portable Bluetooth Speaker - Black
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Sound and portability is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I use it first, the sound is quite tight. After breaking- in for about a week, the sound came to life. Clarity and bass showed up. I tested it with lowest bass song and it performed well.
This review is from Sony - XB20 Portable Bluetooth Speaker - Black
I would recommend this to a friend Rated 1 out of 5 stars
Don’t buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 of these speakers. Both stopped working within a couple months. Returned it for a sonos
This review is from Sony - XB20 Portable Bluetooth Speaker - Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i did not like this product it is cheap and dies quick
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of them and neither of them worked for more than 6 months
This review is from Sony - XB20 Portable Bluetooth Speaker - Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
Very low sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has very low sound and bluetooth range is very less. Gets disconnected very often
This review is from Sony - XB20 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nani, We regret to hear that it's not performing as expected. Kindly check on these links for troubleshooting steps to help isolate the issue:
https://www.sony.com/electronics/support/articles/00052169
https://www.sony.com/electronics/support/articles/00097458
~Ralph
Rated 1 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this speaker replaced a few times. Not impressed with Sony at all
This review is from Sony - XB20 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept conking out on me. It had to be replaced before the year was up
This review is from Sony - XB20 Portable Bluetooth Speaker - Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned back not good audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't liked very poor audio.. quality and not worth the money..
This review is from Sony - XB20 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Goni68, We regret to hear that your device's performance failed to meet your needs. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good Baas for the money, no update-firmware suport
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought during thanksgiving 2017 Still rocks , the only downside I don’t receive the firmware update post 2019. Sony must consider regular updates to the existing model while releasing new models they kind of forget to bring updates to the relatively old product & thats where likes of apple boseexcells
This review is from Sony - XB20 Portable Bluetooth Speaker - Gray
I would recommend this to a friend Rated 1 out of 5 stars
Misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks the base way too pitch in music lacks bass..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Yolo, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
- Pros mentioned:Bass, Size, Sound quality
Rated 5 out of 5 stars
SOUNDS GREAT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE NOT GOTTEN ONE YET BUT THIS THURSDAY I AM GOING TO. I LISTENED TO THIS IN THE STORE WITH MY I POD HOOKED UP WOW WHAT A GREAT SOUNDING LITTLE SPEAKER, THE BASS BOOST IS AWESOME. LOOKING TO HOOK IT TO MY WORK DESKTOP BECAUSE IT SO SMALL IT WILL NOT TAKE UP SO MUCH SPACE.
This review is from Sony - XB20 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BIGDOG7593,
We're really glad to hear that you've got had a good time with this TV! Thank you for choosing Sony!
>Joffrey
Rated 5 out of 5 stars
Packs a lot of power for it's size
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This set up in less than a minute and connected right to my Android. Tested with Pandora and it sounded fantastic. I'm not sure what the max distance from source is but I am able to carry it around my entire townhouse (upstairs and downstairs) with the source sitting on my desk in the living room. It never lost signal no matter where I went in the house with it. Being water resistant, I love that I can set it down in the bathroom with me while I take a shower and not have to worry about ruining anything. The "Extra Bass" setting makes a huge difference and really sounds nice and full. Very convenient and I can't wait to take it to the beach this summer or out on the boat. The dancing LED lights on it are pretty cool but I ended up turning them off after the novelty wore off. I'm glad there's an option to shut them off. Definitely recommend this and I'm sure the bigger ones are even better
This review is from Sony - XB20 Portable Bluetooth Speaker - Red
I would recommend this to a friendRated 5 out of 5 stars
Great speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old car audio has problems, this was a cost-effective solution. It does music, navigation, and speakerphone from my smartphone. When the battery is low, it SAYS "please charge." And it sounds good, loud enough to use in a car at highway speeds.
This review is from Sony - XB20 Portable Bluetooth Speaker - Black
I would recommend this to a friendRated 4 out of 5 stars
Great speaker, Excellent value!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very fine Bluetooth speaker. It feels solid and well made, and the buttons in particular have a very premium quality to them. Pairing with phone, PC or tablet is easy and intuitive. I have not tried some of the advanced pairing features, such as using multiple speakers at once. The sound from the speaker is very good, I would say on a par with the Bose Mini. With the addition of the "Extra Bass" there is an additional punch, that is appropriate for some types of music. Given the advertised price, this device is an excellent value and highly recommended for anyone who would like portable sound. It's even waterproof!
This review is from Sony - XB20 Portable Bluetooth Speaker - Red
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for the kids bathroom. Great price, outstanding sound. Always buy the warranty. 2 yr was only $10
This review is from Sony - XB20 Portable Bluetooth Speaker - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My radio went out and I have this thing sitting in the dash of my truck. The sound is great, it's louder than the Jam thrill that I had in there. It's pretty durable. I've dropped it a couple times. Great battery life
This review is from Sony - XB20 Portable Bluetooth Speaker - Gray
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Charging
Rated 4 out of 5 stars
Good speaker but......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a small speaker the sound is good. But for me it has two negatives. First, no AC power cord. Second, the speaker has to be OFF in order to charge. If the speaker is plugged into USB it will play but not charge. The engineering behind this escapes me. The speaker was returned and replaced with the Sony XB 30.
This review is from Sony - XB20 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rider, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Atmospheric sound quality and mesmerizing lights
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers deliver high volume sound with hard bass, smooth mids, and clear treble. The led lights are syncopated and create a mesmerizingly beautiful display. I love these speakers and I think that they’re awesome.
This review is from Sony - XB20 Portable Bluetooth Speaker - Black
I would recommend this to a friend











