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Customer Ratings & Reviews

Model:
SRSXB20/BLUE
SKU:
5744212
Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 3721 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the XB20 Portable Bluetooth Speaker's sound quality, ease of use, and bass. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. While some find the device a bit heavy, the positive feedback on other features outweighs this concern. The inability to charge while playing music is another minor drawback noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,721 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good sound and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a little trouble getting it to sync with my iPhone but I think it was my phone. once it hooked up it sounds great and works well. Best Buy shipped it promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many expensive portable bluetooth speakers out there but I took a chance on this one and it worked out great. The sound is great and the price was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for $50 on Black Friday. It’s a great speaker, very loud. Claims 12 hour battery but at full volume it says only lasts 3 hours. At 50% battery the volume becomes very low. So unless you are right by it it’s disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this speaker as a gift for my sister who asked for one for Christmas. I have the older model that I love except it doesnt have the cool flashing lights but the sound is great and clear. This speaker is great for small to medium spaces and even large’ish spaces as well. Lots of bass and you can even take phone calls with it. The flashing lights flash to the bass of your music. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a very low price. Nice bass and charge on battery lasts for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    i like iit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good little speaker I like it better than my beats pill which has like no base. this speaker has really good base and the lights are cool not 100% sure of the battery life yet as I just got it but so far I'm pretty happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Decent sound quality for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent for a unit this size. The quality of the bass is decent and quite detailed rather than muddy. The only area where the sound could be improved is in the upper treble range where it seems that an increase in detailed and more crisp highs would be a benefit since it would balance out the warm and healthy bass on the low end. That said, for the price, the value is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfection loud and clear with bass , a fun little light adds to the fun

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always make great things for a great price and this is one of them... great sound, I love it... Thanks Sony for this amazing product for a great price ....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect for youngsters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for each of my active high school boys. They enjoy taking them on the go. I picked them up on 50% off sale so if boys lose or break it, not out a great deal of money. They enjoy having their tune with them at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Small box - BIG amazing sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a credit to spend that was expiring so we decided to get a Bluetooth speaker to use inside and outdoors. We started playing with them in Best Buy. We were blown away by the crystal clear sound and volume out of this tiny little box. The battery lasts a very long time. No problem with interference. We loved it so much, we went back and bought another as a gift. Great product and very reasonable!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker with extra bass boost. Light are a nice touch. Plenty load enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy very loud for the size of it easy to connect with your device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound from such a little speaker. Pairs easily. Good battery life.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeihT, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, portable, affordable, and looks clean. Definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome. Great sound, has bass and gets loud! They price matched for me and I got it at $69. Easy to connect to any device via Bluetooth. Most likely would buy second speaker for even greater experience. Almost forgot,Best Buy will even let you demo this or any speaker right there in the store before you buy which saved me from making the wrong purchase I would have regretted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for the size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this speaker as an early gift for my teen daughter - she loves it and the sound quality is amazing! Not quite a Bose brand speaker, but so close!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for $50 on sale. Good sound. Liked it so much bought another. Syncing playback of music between the two units is great no noticible delay is sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker for the price. Great for outdoor activities and smaller spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I knew nothing about bluetooth before this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted richer, deeper sound for my IPad Pro and this serves the purpose. I plug it into USB on my Mac book air and connects with iPad for all external sound I want. Is much better than hooking to an RCA jack on the iPad

    I would recommend this to a friend