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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3216 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,216 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them for 2 years and I can't complain, they work very well and they fit perfectly,

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Just another set of wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass was good, and it stayed in my ears, but the fit was often painful (even with the different sized pieces), and they stopped working in one ear after a few months of working out. Too pricey for poor quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful and for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great sound quality and great price!! Very happy with this purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about the price dropping ans I read many reviews I even like the specs. These headphones were very heavy the ear buds portion was hurting my ears and bulky also my wife and other people including customer service rep said I was speaking too low so I had to return them

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrJames, Thank you for sharing this feedback. We are sorry for the inconvenience that this may have caused. In this issue, kindly check the information about why your ears may hurt when putting on or wearing headphones from this link: https://us.en.kb.sony.com/app/answers/detail/a_id/34285
      Regards, -Jay sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. Great for working out or for travel. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well... got on sale price and very happy with the putchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cre1, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big and bulky for my ears. Fell out of my ears while running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never want to take them out!!! The sound quality definitely competes with Beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but clunky for excercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just were not a good fit in my ear. The sound was good. I like sony products. The earpiece moved around and seemed heavier than other I had and just did not work to run with. I ended up returning and getting Beats 3- wireless.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angie, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loooove these headsets. By far my favorite pair.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass and noise canceling, honestly a good deal sometimes they come up for $50!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift, great price and sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you cannot be this headset. Easy operation great Bluetooth connectivity and a solid sound I rate this four stars and could be five if the sound was just a little better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TKalahar, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st wireless headphones and they're pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great wireless headphones. great sound overall and no lag in the bluetooth connection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never doubted the brand, sound quality no questions ask, love it every second.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about being wired as it DOES interfere with movement. Good sound for the price and an upgrade from total wires.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these headphones to anyone who is looking for wireless sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and comparable to others for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    #teamSony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wireless earbuds. Would be five stars if there was a way to keep the cord in place when only using one earbud at a time.

    I would recommend this to a friend