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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3216 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,216 reviews
  • Rated 4 out of 5 stars

    good sounding earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and he loves them. Sound is pretty good and the price was gerat!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chris, we're glad that your son loves the headphones and that it was able to meet your expectations. Your kind words are very much appreciated. Thank you very much for choosing Sony. Enjoy! -Mark sony_US

  • Cons mentioned:
    Power button

    Rated 2 out of 5 stars

    Good Sound, Not well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as an impulse buy as they were on sale. I am really glad that I bought the warranty on them. I used them for about a month and then the power button broke off. I didn't do anything other than put them in and out of my pocket and work out with them, and it just popped off and was missing. At that point there was a very small pin that I had to try to hold down with my fingernail to turn it on and off. Returned them and am going to save up for another product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bronco1903, We appreciate bringing this to our attention and we are more than happy to take a look on this matter. We will pass this to the proper department. Thank you. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these to my wife for Christmas. She loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised how well these performed. My daughter uses these extensively and without any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good set of headphones. Good sound and really like the wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio - But big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair for my son (6'4") for Christmas for when he works out: he loves them. I bought another pair for my daughter. However, she felt that the ear piece was just too big for her so I returned the item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear phones good sound but hard to sync with phone...........

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goldie, Our apologies for any inconvenience that this may have caused. This unit will work properly if you will follow the procedure from this link: https://docs.sony.com/release//Help_4595529111.pdf (page 36/114)
      Regards, -Jay Sony_US

  • Rated 5 out of 5 stars

    Great bass and sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones, can get a little uncomfortable if wearing for extended periods of time. (over an hr) because of the size but beyond that I think they are great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not the best IMO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the LG tone style headphones but they sounded good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality earbuds sound is awesome !!price excellent !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wasn’t as expensive as the others.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to help keep myself from breaking my neck tripping on cords. So far it works ok.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonathon, We're glad to know that the headphones works good for you. Thank you for your feedback, we appreciate it! -Jen sony_US

  • Rated 4 out of 5 stars

    Connect easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband. They work great he uses them daily

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Okay headphone terrible Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is okay when streaming music from my phone. But the microphone failed to pick up my voice unless I held the right one to my mouth.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JXYXL, We regret to hear that your device's performance failed to meet your expectations. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is a little to big but what works well and controls take some time to get use to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Guyver, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Extra Base Sports wireless in-ear headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy material, even when your sweating and jogging/sprinting this does not fall out during the most vigorous moves. Sound is clear and a bit more base than other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing, but these didn't stay in my ear very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarah, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth earbuds have amazing sound quality and battety life. the only issue I have is that the cord connecting the two earbuds is a little long and will sometimes get caught. Other than that though they are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Ok sound, blue tooth did not stay connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality average. A lot of base, but blue tooth did not stay connected.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donald, we're sorry to hear that you were not satisfied with your experience with the headphones. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. Best regards, -Mark sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good brand mediocre headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying these headphones brand new, within a week, I was no longer able to make or receive calls. Sound quality on the muaic was decent but I bought these because they had phone/audio capability. Maybe that's why they were half off when I bought them. And not that this is Sony's fault, but they stick out of the ear quite a bit. Something to think about before buying them

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas for the wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted wireless headphones for Christmas and Sony is a great brand. The unit is a little clunky, but not big enough of a reason not to buy.

    I would recommend this to a friend