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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3216 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,216 reviews
  • Rated 5 out of 5 stars

    Gift purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these as a gift and recipient was very happy. Seems to be a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Difficult to hear on other side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good for a person who is using as sound quality is very good, music quality is very good, but the person on other side of the call feel hard to hear as the mic is at the ear position and until you speak loud, it will not reach on other side, Returned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EARPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT EARPHONES, ONLY BAD THING THEY GOT LOST, BECAUSE THEY WERE TOO LOOSE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved the sound quality of the product. Even the build quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy? No. Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earphones, renowned brand, great design. Bargain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a small stocking gift for Christmas and it ended up being our child’s favorite gift!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    great product if they fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with these was not great. I couldn't find any of the ear pieces to be comfortable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cable, we regret to hear that the unit isn't comfortable to use. Your feedback is highly appreciated and will forward this to a relevant department as we always looking to make Sony better. -Erin sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because the buds were to big. Sounded good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good for those not wanting to spend hundreds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones get the job done, They work, nothing bad to say about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working for long time and clear voice recognition..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great sounding earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would give a 5 star but the phones stopped working this week.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous8642, We're sorry to hear about what happened. You may have it serviced by visiting our eservice website at https://esupport.sony.com/US/p/service.pl ~Ralph sony_US

  • Rated 4 out of 5 stars

    Nice earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for a Christmas present, they work very well

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Sound is good, mic is terrible

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this offering from Sony in the wireless headphone war. First off let me say that wires have never actually bothered me, but if the best quality headphones are wireless then that's what I'd want to use. These headphones are very comfortable for me (though I believe this is a matter of preference as most in ear headphones go)--the default attachments fit me perfectly so I was able to use those without switching ear pieces. Charging was easy and fairly quick, as was the set up. The bluetooth on my phone found them fast, and I was able to play music in no time. The multipurpose button actually worked with every music app I tried--though it's not the easiest to use when working out. I still found myself using the controls on my phone more often when necessary. Music sounds fantastic through them--some of the best quality I've heard. The bass is low and deep, the higher sounds are crisp and clear. This is THE reason to get these headphones. They sound much more expensive than they are. For the bad (and the reason for the lower score)--they are almost useless when trying to answer a call. The microphone is poorly placed and I had very little luck getting anyone to understand me on the calls I tried or tried to answer. I switched over to the phone everytime. I would NOT recommend these to anyone looking for a headphone/mic combo for their phone. If you're looking for great sounding wireless bluetooth headphones for working out at a cost that won't break you then these do the trick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really recommend this to everyone. Best for workouts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    To Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is better than most. However they are simply to bulky...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfect from Sync, sound, and battery life. Only CON is design, don't hate it buy my wife makes fun of me saying they look bulking and "old" but i disagree. they work great and stay on during intense work outs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KIKKO, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective products like this are always leaving me with a smile. Glad I bought a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but is uncomfortable for my ears. Cant use it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bosterofana2008, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Daughter loves them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13year old daughter loves them. They get a lot of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good head phones. You will like them for sure

    I would recommend this to a friend