Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,216 reviews
  • Rated 3 out of 5 stars

    Good with battery issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well, but the set that I purchased had an issue with the battery. They were exchanged through Sony’s warranty process, which could have been smoother.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveG, We do appreciate your honest feedback on the headphones. This will surely help us in improving the quality of our products as well as better user experience. We're always looking to make Sony better. Thanks. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT VALUE AND PRICE SUPER PRODUCT A MUST HAVE ITEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought these for working out and love them

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love them use them at the gym and when walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids are enjoying these so far. I just hope they hold up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal of the day buy. Excellent sound and use with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing headphones I’ve ever seen and they were on sale

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    They are defective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended these headphones, but the buttons for pause and skip didn't work. The bass did sound really good, but I ended up returning them and trying a different make and model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully they will last longer then the last pair I brougjt

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, untill you start exercising then they work there way out of your ear..If yoy do not move these are great but while working out they keep falling out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great fit, good sound, poor build quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my wife to use at the gym, but I might pick up a set for myself. I recently purchased the Jaybird X3's, which I really love, but there's something slightly off with the fit on those that I am having trouble getting used to. I have always used Sony silicone ear tips even on other high end brand earbuds because they seem to work so well. Unfortunately the Jaybirds have a different design that isn't compatible. However these Xb50bs are a great fit in my ears! I can move and run and bounce and shake my head with confidence that these won't fall out. Though they look big compared to the JB X3, they don't feel heavy in my ears or put any pressure or stress that would cause discomfort after extended use. Sound quality is acceptable. These aren't audiophile grade, obviously, but are just fine for casual use or working out. Build quality is the only area of concern. The seams between pieces of plastic are uneven or broken looking. Hopefully this won't let any sweat inside and reduce lifespan. Overall they feel cheap compared to the X3's, but they're also $50 less expensive. They come with 4 total sets of silicone tips and no foam tips, no retainer or clip for the cord, and no case or bag for storage. Charging is accomplished using a standard micro-USB cable. This is handy in case you lose the included cable as it can be easily replaced. (The X3's have a proprietary charging clip that eliminates the possibility of dust or sweat getting inside.) I haven't reached the limits of the battery yet, but given the stated 8.5 hour runtime, even getting a solid 6 hours would be decent and last through a weeks worth of workouts. Overall a solid buy from a name brand in this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought these to wear when I work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great. Easy to use, light, phone calls come through clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HEADPHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GREAT HEADPHONE! I LOVE IT! IT IS SO WORTH MY BUCKS!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel, We are glad that you appreciate the sound quality of this unit. Thank you for sharing this feedback. Regards, -Jay sony_US

  • Rated 5 out of 5 stars

    Nice headphones and great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones for my 14 yr old daughter. She hasn't said anything negative about the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't complain

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain about the product does its job! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound & Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my girlfriend for Christmas and she loves them. Would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great for exercise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and they love it! I recommend for everyone who exercise like running or hiking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very pleased with this purchase. Easy to use but wish the cord was a little bit longer.

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 2 out of 5 stars

    Broke immediatly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones and the power button snapped on only my second use. They are now completely useless. I hope to be able to return the for a refund.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Stef11Anderson! Thank you for bringing this issue to our attention and we would like to apologize also for the inconvenience you have experienced. Please check the available service options under the warranty as well by following the next link: https://esupport.sony.com/US/p/service.pl ~Jeannette sony_US

  • Rated 3 out of 5 stars

    Comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the feel of these, they synced up really well to multiple devices but the rubber ear part would always fall off and i have purchased multiple and nothing is really secure. only using them as a spare back up now after about a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased these for my granddaughter for Christmas and she said she loves them.

    I would recommend this to a friend