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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3216 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,216 reviews
  • Rated 5 out of 5 stars

    Gave as a Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale. The person who received it loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphone quality for the price sony is so underrated

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a great product for 3 months and would of received 5 stars until they stopped holding a charge. I try not to fall into the negative reviews and just believe it is a fluke but this time they were spot on. It is a real shame because they stopped holding a charge while I was deployed. Luckily I had my ALTEC speaker . Hopefully the next headphones I get perform longer. I am very dissatisfied with this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones has good sound but they were not comfortable at all in my ears. Difficult to keep in while running without having to shove it in your ear. Ending up returning and buying the Bose Soundsport

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KayB! It is unfortunate that the unit had to be returned for not meeting your expectations, we appreciate the feedback to help us improve our units.~Jeannette sony_US

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife to use with her iPhone. She seems to like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, very convenient for upload all pictures from the computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not bad for on sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a bit bulky, seems to hold on pretty well for normal use. have not tried them while running thought my best guess is that they won't be as secure as others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TRLC, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. -Jerome sony_US

  • Rated 5 out of 5 stars

    Perfect BT buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these Bluetooth earbuds. They stay in the ear and have pretty good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Kept falling out of ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought these to wear at work. They have GREAT bass, however kept falling out of her ears. She tried different techniques, however just couldn't get them to stay in. Had to return them for a refund.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bishops, It is sad that the headphones had to be returned. We can actually replace the arc supporters and earbuds according to her preference and size of her ear. We appreciate your input and we'll forward your feedback to the proper department. Regards, Vincent sony_US

  • Rated 5 out of 5 stars

    These headphones are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in my ears well, have great sound, and the battery lasts. Plus, I got them on sale. Yes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these are great, the sound is good and I love the wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my GF to use for the gym. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup to blue tooth. you get 3 different ear piece sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great great great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would say these are as high quality sound as the beats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re super comfortable and the sound quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves them have not had any issues long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, volume, different sized buds are great but when I get a call, the person on the other end cannot hear me well at all. Frustrating! Fit great but when I get sweaty, they slip out.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RLW2, We are sorry to hear this issue with your headphones. If the audio is poor just on phone calls, there may be an issue with the microphone sensitivity. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address, phone number, and case number. Thank you. -Jay sony_US

  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for an active lifestyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these for work works great bags is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayR, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. sony_US

  • Rated 5 out of 5 stars

    Great choice for workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and fit perfect for workouts, running or just for fun. Use it with my Galaxy Edge 7.

    I would recommend this to a friend