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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3216 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,216 reviews
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like: Good value, especially on sale. Good sound quality. What I don't like: Bulky control located on one side. Flimsy cords.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IowaCountryBoy, thank you for taking your time to provide us your opinion about the headphone. Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Regards, ~Erin sony_US

  • Rated 3 out of 5 stars

    ok bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to get these to replace by Skull Candy one. I do not love the earpiece. I like the kind with the neck band better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds good but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but feels uncomfortable to use. Instruction on how to turn it on was also too scant.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Toks, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 3 out of 5 stars

    Sound quality ok but prefer smaller ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was ok, but not as good as skullcandys in my opinion. The ear pieces were too bulky for my small ears.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mattie, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Not everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay headphones, sound wasn’t as I expected and it hurt my ears a little.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for less then a year.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was my favorite pair until it died out on me in less then a year. Went back to over the ear, wireless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was happy with these, but they last just over a year and quit working. Great price, but not great quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe a different one next time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony doesn't usually disappoint but these headphones don't stay in very well with moderate exercise. Over the ear next time.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jk721, We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Loses midrange and tweeters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good set of earbuds, but overemphasized bass without balancing midrange and tweeters is not good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor calling quality cannot use it when on call which makes it’s purpose of being wireless inconvenient

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had problems with mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had too much problems on the other end with people most of the time NOT being able to hear me correctly. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little uncomfortable until you get used to them. If I had to do over I would buy the over there ear not in the ear

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alan, thank you for taking the time to write us your feedback about the headphone. we will pass this to the proper department. Thank you. ~Erin sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 4 out of 5 stars

    Hard to Beat for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony XB50BS to use after my PowerBeats3 stopped working (for the fourth time) and we in for repair (again). They were on sale, and given the price and packaging, I wasn’t expecting much. I was pleasantly surprised. They sound every bit as good as the Beats, if a bit more bass heavy, and cost $150 less. They work reliably, have usable audio cues (power on, power off, Bluetooth paired, etc.) so you know what they’re up to at all times. They work consistently, charge fairly quickly, and sound good. Really satisfied with the purchase. I’ve not encountered anything even close at the price. They are definitely NOT audiophile grade but again, they’re not in that price range.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound good but quit working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones right at 2 years and they've recently just stopped working I'm not sure if it's because moisture got into them but that's what I suspect I use them quite often when working out or doing yard work and maybe moisture got into the casing that they won't take a charge anymore

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nahh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept falling from my husband's ear, but it has a good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beme, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Rated 2 out of 5 stars

    Didn’t stay in my ears!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very upset with this product!! I ordered according to the reviews, maybe is my ears or something, but they didn’t work for me. They came out when I was jogging. I was so excited when I got them, didn’t even keep my receipt thinking I was going to like them. I gave them to my son. Hope this is helpful before you buy this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were just okay, not super worth the money. The ear pieces are also bulky

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 1 out of 5 stars

    Poor audio and bed design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not stay in my ears no matter what I did and when someone going to stay and they fell right out the sound quality sounds echoey andary not very good sound quality the base was okay but not the best I would not recommend these I will recommend going to a Haier model or a different brand

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rex1, we regret that the headphones failed to meet your expectations. We'll have your input forwarded to the design team for possible changes, improvements, and investigation. Thank you very much for your feedback and concern. Best regards, -Mark sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Didn't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound but do not stay in ears while working out at all!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great for music during workouts but, not not all good for phone calls.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Praveen, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US