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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3216 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,216 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connect to my watch just fine, but they are bulky to run in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony vs skullcandy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skull candy for sure. A bit disappointed with the fit and sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over all quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is not great it's just load. Also the rubber on switch fell off.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Keith! Thank you for sharing your experience with us regarding this unit, we will make sure to pass it for future reference.~ Jeannette sony_US

  • Rated 3 out of 5 stars

    Great sound battery but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything but the fact that the weight effected my listening

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People couldn’t hear me with these headphones very uncomfortable to wear

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice mid-range headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am not an audiophile by any means, I do have several headsets such as Bose QuietControl, Beats Audio, and this Sony Extra Bass. For the price, the Sony headset is very good. Good bass, good voice clarity, the design is very comfortable, and battery life is very good as well. I don't use it all day long, and I only have to charge it every other day and it takes about 1-2 hours to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Fit

    Rated 5 out of 5 stars

    Holy cow, I love these headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting wireless headphones for a while however I really didn't want to pay $149 for some Bose ones that I had been eyeing. And although I love Sony radios and tvs, I'm not a real fan of their audio speakers so really didn't know what to expect from their headphones. I'm just sorry I waited so long. They are FANTASTIC and reasonably priced. The sound quality is perfect for my taste (but I don't consider myself an audiophile) and I didn't know that I needed them with extra bass but I guess I did because I love what I hear when I have them on. They come with 3 sizes of inner ear and 3 sizes of outer ear pieces to customize your fit. The small for the inner ear worked for me while the medium outer ear is what kept the headphone in place. The longest I had them on was for 3 hours and they didn't bother my sensitive ears. I got some red ones when they were under $50 and won't hesistate to buy the blue ones when they go on sale again...but that's mostly because I'm cheap. If you were waiting on a good pair of reasonable wireless headphones, I highly recommend these. Even at $80, they are the best priced wireless headphones out there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They work great for 85 days...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    then wouldn't connect to charger. Called Sony Service within the 90 day warranty period and was told that it must have been my fault and that I could try going back to BB if I so desired. Nah. I'll just stop buying Sony. Warranty is great until you actually need it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great sound quiality while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were amazing but hey broke within a month of regular use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Save your money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money Wires are a nuisance. Sound is okay.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 4 out of 5 stars

    got this for walling my dogs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is really good and tells you when its low sounds quality is really good with amazing bass the only bad thing is it drops Bluetooth connection but reconnects when you get away from whatever made it drop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok but at times there’s a lot of static.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mic is not working correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the audio was streaming without any noticible issue, the other side was having difficulties hearing me. The voice was disconnecting every few seconds, seems like a problem in the mic or the device itself.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom and they are heavy. Also they are a pain to fit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, nothing but complaints. Very low volume.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. To help isolate the issue, kindly check on this link for troubleshooting steps:
      https://us.en.kb.sony.com/app/answers/detail/a_id/51481
      ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    The worst ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound good but they tiny buttons on them fall off very easy and they are lost forever. I had wrote to Sony to see if they would send me new buttons but they say they don’t not make replacement parts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok product. Returned after 1 week. Sound is ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay headset. You get what you pay for............

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessy495, We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph Sony_US

  • Rated 3 out of 5 stars

    they are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are ok not very loud but they get the job done

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hosoh, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 3 out of 5 stars

    caution on purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for less than a year and the right ear fell apart.

    No, I would not recommend this to a friend