Customer Ratings & Reviews
- Model:
- MDRXB50BS/B
- SKU:
- 5581239
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.
This summary was generated by AI based on customer reviews.
Didn't like them.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these after trying many many earbuds. They sounded ok but I felt that they were very very uncomfortable for me even though I tried multiple tips. Perhaps they would be comfortable for someone else...
No, I would not recommend this to a friendTOO MUCH BASS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reading the other reviews I really thought these would be the best headphones for me, but after I got them they had way too much bass. some people may like that but I prefer a more balanced sound
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jzwhite, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Sony - Brand is good, but not happy with quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I grab this deal on thanks giving day, when i use this for 20 to 30 min, it was not comfortable on ear. voice quality is ok considering the price. Not happy so return it to store.
No, I would not recommend this to a friendChoppy sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone or music would sound choppy with phone bein in my pocket, if I moved about 3 feet away from the phone it would disconnect and have a hard time to reconnect
No, I would not recommend this to a friendKeep looking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was a little thin for a product marketed as extra base. Also, the housing is a little heavy and awkward to hold in the ear. Might not be bad sitting around, but don't recommend for anyone active.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi sconley, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Broke after a few weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones stopped working after a few weeks - was still within the exchange window so returned and got new ones - hopefully it was just a fluke
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ceverton, Thank you for sharing your honest review about the headphones. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph
Quality is not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my headset five months ago and it is not working anymore, it does not connect to any device. I made a complaint with Sonny and I still have not had an answer to replace the headset.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Romulo, we regret to hear what happened with your headphone. Please reach us at [email protected] and kindly include your Event ID or reference number. Thanks. ~Erin
Background Noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Disappointed by background noise. Had to be turned up high not to notice. Was planning on using for podcasts at work where I can't have them too loud.
No, I would not recommend this to a friendDid not fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like how these earbuds fit into my ears at all. They worked just fine but the fit was more important than function. Functioned well. Fit not so well. I returned them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Doctor, The earbuds and arc supporters are actually replaceable according to the size of your ears: http://helpguide.sony.net/mdr/xb50bs/v1/en/contents/TP0001177541.html. Thank you for the feedback and for your time. -Vincent
Inconsistent Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought two sets. The first one was fine. The second set came with the pause button missing and then stopped working after a week.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Eric, thank you for your message. It is unfortunate you've had an issue with the headphones. However, troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
Not sweatproof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was no different than any of the six wireless ear phones I bought and returned in the past year. Worked great for less than 2 months, then kaput. I'm really not that sweaty
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Runner,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto the proper department. Thank you.
>Joffrey
A present that didn't work out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a present for my partner but she found them unconfortable for her ears. Any buds are a personal issue so someone else might have a totally different opinion
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StuR, thank you very much for taking the time in writing us your feedback. We are sorry to hear that you did not have a positive experience with the headphones. We'll inform the team about this and make sure that improvements and changes will be made if required. Thank you for your valuable input. Best regards, -Mark
Decent for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was ok but the product doesnt really fit my ear especially when working out. Constantly slipping out. Also not too durable. Already broke them.
No, I would not recommend this to a friendNot The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not sound as good as other for the money. I ended up returning them and going back to LG. They were not very comfortable for me either.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GillyGill, We regret to hear that it failed to meet your expectations and had to be returned. Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Not a headset for calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for listening to music but the microphone just sucks. It's not good. Everyone I talk to has trouble hearing me I literally have to yell sometimes :-(
No, I would not recommend this to a friendOk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok but ended up not being comfortable. Too large and bulky. The back connecting wire became an annoyance.
No, I would not recommend this to a friendThis was not an item I would purchase again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The head phones were not loud enough no base. Charging did not last my complete work day. For the amount I paid it was not worth it. I did return this item
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi kathy, We regret to hear that the unit was returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
BLUETOOTH DOES NOT CONNECT TO SAMSUNG PHONES!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth on these headphones does not recognize Samsung phones. I tried connecting with a galaxy s6 and most recently with the galaxy s10 and the headphones cannot find either one. I purchased these headphones on sale for $50 as a future gift so unfortunately it is beyond the eligible return date. In 2019, Sony still makes wireless headphones that are not universal with every device. Very disappointed with this purchase
No, I would not recommend this to a friendCan't use it for phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know if it's just a defective pair, but when I make or answer a call I can hear the person but they can't hear me. Will be returning them this weekend.
No, I would not recommend this to a friendVery bad for calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though it gets easily connect to any device it's sound quality is not that good.No one could hear me on call unless I shout. .
No, I would not recommend this to a friend