Customer Ratings & Reviews
- Model:
- MDRXB50BS/B
- SKU:
- 5581239
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.
This summary was generated by AI based on customer reviews.
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like how is kept coming out of my ears, although i changed the earbuds ear pads. Also, it felt heavy, weighing down my ears.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Maddie, Thank you so much for letting us know your experience regarding the headphones. We will thoroughly look into your feedback and see if we can make the proper adjustments. -Jerome
Can’t believe Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had many Sony products by far the worst I’ve ever had! Sound was horrible, I ended up returning product for other headphones.
No, I would not recommend this to a friendDifficult to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm back to the wired headphones. Did not work great with iPhone. Stick to Apple products if this is for your phone.
No, I would not recommend this to a friendworst headphone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not worthy for its price. The price should go down since the quality is not good enough for that price.
No, I would not recommend this to a friend- Pros mentioned:Bass, Fit, Sound quality
Excellent Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, bass is deep and throaty for in-ear headphones. Let my dad borrow them for a bit and he said they sounded better than a pair of Beats on-ears that he just bought. They stay in place nicely and the adaptable sizes are awesome. Great for cyclists! Block out a lot of wind noise so you can listen to music at a low volume level even while riding at speed. Noticed that I cannot mute the audio though. This isnt really an issue just a weird bug. Even with the volume on mute the music will continue to play. Using an iPhone SE.
I would recommend this to a friend Worst Earphones that doesn't connect to phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its completed peace of crap, that doesn't even have good sound and we can't even make the calls. Sound quality is poor.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Raju, Make sure your phone supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection: http://helpguide.sony.net/mdr/xb50bs/v1/en/contents/TP0001176147.html
To isolate the sound quality issue of the headphones, you may consider the suggestions from this page: http://helpguide.sony.net/mdr/xb50bs/v1/en/contents/TP0001176164.html
We appreciate your feedback and we will forward this to the right department.
Regards,
Vincent
Head is Paining
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With 30 mins use, head is paining over right ear where battery is there. I returned it to BestBuy. Thx for bestbuy
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Manoj, we are regret that the headphone had to be returned due to the issue you've encountered. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.
Regards,
Erin
Sony Social Support
Hurt my ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have somewhat sensitive ears and usually this style is fine, but I had to return them since they hurt my ears
No, I would not recommend this to a friendIf one side is unplugled the whole piece falls off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return them after few hours of use! I bought the Sony - XB70BT Extra Bass Wireless In-Ear Headphones they work better!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi California, We regret to hear that the unit was returned. Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Stopped Working
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped Working, ear buds constantly feel off. Not good
No, I would not recommend this to a friendThey are very large and not very comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very large and not very comfortable, they hurt my ears every time I use them for a long time.
No, I would not recommend this to a friendWouldn't Pair -- Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried and tried but couldn't get them to pair with Google, Samsung, or Apple phones. Returned for refund.
No, I would not recommend this to a friendUgg
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged them listened to them and then return them
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was poor, mic was poor. 1.5 months after purchase they stopped charging and are Non-returnable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Triplicity,
We are sorry to hear what happened. In this case, Please allow us to help you and make this a better experience. Kindly send us an email at [email protected] including my name, model number and this feedback post in the email. Hope to hear from you.
Regards,
David
akward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor mic quality, did not rest in my ears easily. would not recommend. I returned shortly after buying
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, We regret to hear that it failed to meet your expectations and had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Sony flopped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were just not up to par, I mean I wasn't expecting them to be powerbeats3 but they were so subpar for Sony
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BBCombo, We regret to hear that its performance didn't live up to your expectations. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph
Great head set for kid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good sound. Can hear traffic over sound. Not
No, I would not recommend this to a friendTrash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash Sony should be ashamed of what they have become
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst headset ever, no one could hear me I spent more time repeating myself than anything.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AprilM, We are sorry to hear this. You may try to reset or initialize the headphones to isolate this issue. Follow the guidelines from this link: http://helpguide.sony.net/mdr/xb50bs/v1/en/contents/TP0001176174.html
Regards,
Vincent
NO WORKING ANYMORE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought them for my husband bday, feb 10, today 3 29 they are no working any more.
No, I would not recommend this to a friend