Customer Ratings & Reviews
- Model:
- MDRXB50BS/B
- |
- SKU:
- 5581239
Customer reviews
Rating 4.3 out of 5 stars with 3216 reviews
(3,216 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth.It's an bad product .Easy to use.Worth of purchasing .try to take it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Gurvinder!
We regret to hear that this unit failed to meet your expectations. If the issue is sound quality related, plese follow the troubleshooting steps from the link below: https://helpguide.sony.net/mdr/xb50bs/v1/en/contents/TP0001176164.html
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Best Time to Call:
Regards,
Jay
Rated 1 out of 5 stars
Did not work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earpieces were uncomfortable and the sound was not directed correctly to give good bass response.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Searchingforperfect, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Rated 1 out of 5 stars
Bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this junk this sound bad and not wroth the money at all
No, I would not recommend this to a friendRated 1 out of 5 stars
Xtra bass but poor sound overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones with poor sounds are of no use even if i am working out i dont want to listen to bad audio
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Gaurav, thank you for your message. If The sound is poor or skips when using a Bluetooth connection. check the next link to troubleshoot it: https://us.en.kb.sony.com/app/answers/detail/a_id/51481. Oscar.
Rated 4 out of 5 stars
good pair of budget in-ears with low end emphasis
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pros: 1. sound - volume, and tons of it. bass is punchy and relatively tight. if you're a bass-head on a budget, these may fit the bill for you. though there's certainly tons of low end (not overwhelming) it's relatively clean and clear. 2. price - around $60 at the time of this review. good value in this range. 3. battery - good compared to competition at 8.5 hours. 4. fit - tight and secure, good for exercise. 5. moisture resistant cons: 1. sound signature - the sound signature will put some people off. it's not quite as bass heavy as some of the other "extra bass" headphones sony offers, but certainly leans towards the low end. mids are somewhat present, and highs felt all but absent. 2. no case - a protective case would've been nice, as the headphones do feel substantial. i personally wouldn't just want to throw them in my bag. overall: good budget pair of in-ears, especially at this price point, and especially if you prefer emphasis on the low end of the spectrum.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello bd43274! Thank you for sharing your feedback with us, it helps for the betterment of our future units. We will make sure to pass the information regarding the sound quality to the appropriate department for future reference.~Jeannette
Rated 1 out of 5 stars
Did not stay in my ear well.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not work for me as they did not want to stay in my ear.
No, I would not recommend this to a friendRated 1 out of 5 stars
Muffled phone calls
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed these are HORRIBLE quality for phone calls.
No, I would not recommend this to a friend- Pros mentioned:Bass, Fit
Rated 4 out of 5 stars
Solid product as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."Extra Bass Sports". Bass is solid, deep, and enjoyable IF that's what you enjoy. I purchased the headphones with the mentality that it was a sales pitch. I was wrong by all means. Now, obviously the bass is not adjustable. So keep in mind some music/ songs that shouldn't have so much bass will sound heavier and weird. Besides that, the headphones secure well to my ear. Mic is attached to the right bud and not separately so they feel evenly proportioned (weight wise). When they're resting on your shoulders and they don't begin to drag one way or the other as easily. Only complaint is that most people complained of me sounding too distant when i was speaking in a normal tone of voice. I would have to speak louder than normal or detach my right bud and hold it near my mouth. Overall great product for the price and what i use it for which is solely for working out.
I would recommend this to a friend Rated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only good for listening to music, mic doesn't work well spend more get something else
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Chewy, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Rated 1 out of 5 stars
Its horrible can hear my calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy another brand same style just so i could hear my calls
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4 months! Poor quality and a waste of money
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DeeDee, we regret that the headphone did not live up to your expectation. Please be assured we take this very seriously and continuously strive to improve our products. In relation to the issue you have experienced, kindly email us at [email protected] for further assistance. Regards, Erin
Rated 1 out of 5 stars
Great camera for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why did you ask me to say this is a great camera for a beginner?
No, I would not recommend this to a friendRated 1 out of 5 stars
Dislike design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fell out of my ears often. I changed the sizes, but it didn't fit properly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Inocente, We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph
Rated 1 out of 5 stars
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds didn’t stay in my ear Horrible I’m going for a refund
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Linda, Thank you for your feedback on your experience with your headphones. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. -Erin
Rated 1 out of 5 stars
Sony wireless buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned twice now. WILL NOT CHARGE. very disappointed in this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Uncomfortable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep falling to my ears. Change buds and keep dong the same
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cutebug, We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph
Rated 1 out of 5 stars
It lasted about 6 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One side died after about 6 months. Only 90 day warranty
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ThunderPC, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Rated 1 out of 5 stars
Not good for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not good for gym . The sound is vibrating so I have to return
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lalkiss, We regret to hear that your device's performance failed to meet your needs. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph
Rated 1 out of 5 stars
Didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These didn't work for me. Sound quality was not good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JaneKnow, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Rated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these immediately. They are not user friendly!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Michelle, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards. ^Ron








