Customer Ratings & Reviews
- Model:
- MDRXB50BS/B
- SKU:
- 5581239
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
almost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sounds great battery life is good BUT in the last couple of months i have gone through 4 pairs, all of them have stop taking charge at one point very frustrating.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi adolfo, we are sorry for any inconvenience this may have caused. This link will help you troubleshoot the issue you have: https://us.en.kb.sony.com/app/answers/detail/a_id/40773. -Erin
- Pros mentioned:Battery life
Not happy, would not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are not good! 1. Disconnects from my phone every time I end a call. Have to completely reset to connect again. Not easy when you’re running! 2. Tells me blue tooth is connected but I have no idea what it is connected to = it is NOT my phone! 3. Earphones are not comfortable for long periods of time 4. Not compatible with Siri I will say the battery lasts a long time but I think that’s the only good thing I can say. Definitely sorry I bought them.
No, I would not recommend this to a friend Pretty good but fall apart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphones mostly to work out with or listen with when I walk to class. At first, I really liked them. However after about 2 months, some of the buttons fell off and I didn't notice. Not a huge deal because they are still usable but have lost some functionality. The squishy things that go in the ear fell off as well so now I take a lot more care of them because I am on my last set. I think they could do a better job at staying in your ear. When I am running or working out, I find myself having to adjust them quite a bit.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi kfresh, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address and phone number. Thanks. ~Ralph
- Pros mentioned:Sound quality
Okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were okay. Sound was great, but the control bottoms on both pair of the ones I bought broke off.
No, I would not recommend this to a friend - Cons mentioned:Power button
Power button fell off.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My power button fell off and when I looked on Sony's website this was a very common occurence. I tried to contact support, but since I didn't have the serial number they were no help. I didn't keep my original packaging so I couldn't give them a serial #. I liked the headphones and their performance, but didn't like losing the power button. Maybe Sony will fix this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Medic2PA, we regret to hear what happened. Kindly send us an email at [email protected] including my name, your case number and this feedback post in the email. Hope to hear from you.
Regards,
Erin
Sony Social Support
Design flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product,BUT I have lost the plastic push buttons many times, finally I loss it. I can use it any more.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Henry1951! Thank you for bringing this issue to our attention, we apologize for the inconvenience you have experienced and would like to recommend checking the following link for service options under the factory warranty: https://esupport.sony.com/US/p/service.pl ~Jeannette
Not as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll be returning this ASAP. I can't give a summary of how the product works, because I can't use it. I can't even charge it at the moment, thanks to the carefully worded, slightly deceptive packaging, and very deceptive manuals. Bought it in store, only to find out that "USB charging" means "only with a computer". Not with a cord to an AC adapter. Like the way 99% of people charge their wireless devices. But you better have a desktop, because your laptop has to be up and running, screen lit, fan buzzing, for the entire 2.5 hours of charge. No, you can't charge it while it sleeps, like the paper manual neglects to mention, and that the online manual implies you can. I'm not about to fry my laptop hardware for some earbuds and screen burn-in. Thanks for wasting my time, Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dann, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
- Cons mentioned:Power button
BAD BUTTON
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chances are very high that power button will fall out of this product. uNfortunately I missed several reviews that stated this can happen. Stay away!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Electro, We are sorry to hear this. For further assistance with this, please visit this page: https://esupport.sony.com/US/p/service.pl. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. Thank you for your feedback. Regards, Vincent
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was convinced having the "Extra Bass" labeling and nice looking design (on photos only) that this was a perfect budget friendly wireless sport in ear headphones. What a letdown! Poor craftmanship, extremely cheap feel being all plastic. Worse deception was the sound quality! sounded like a speaker inside a plastic canister! horrible! Got the Jaybird X3 after returning these and these were my best headphones ever!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Manchi, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, David
- Cons mentioned:Power button
Not recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power button came off with in one month. Cord is not comfortable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hari, we are sorry for the bad experience. Please reach us at [email protected] so we can further assist you. Thanks. -Erin
Poor design of the earphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using for a while the silicon closure started to peel off, now i cant even close the charger cap , i am posting the pictures if you need to understand the issue I think it may be caused by the sweat or something else but i thought it was supposed to be water/sweat resistant
No, I would not recommend this to a friendAudio gave out within a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones in January 2018 and this month (October 2018) the left side gave out. I called Sony support and luckily I saved my receipt or else I would of been out of luck. I will definitely not be buying these again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CindyV, We are sorry to hear your experience. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward this to the proper department.
Regards,
Vincent
Poor microphone...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor microphone...and was not able to use this for any calls. Plus the customer service is crap and shoddy. The refund is taking forever. DONT BUY THIS !!!
No, I would not recommend this to a friendThe most advanced earphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice product. This item has extra invisibility, incredibly advanced so the ccustomers have no chance to find it--even when it is in the package.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi theitemisajoke,
Thank you for bringing us this to our attention. To further assist you, kindly send us an email at [email protected] including your product information and contact details and let us see how we can improve your experience.
Regards,
David
Does not even deserve a star.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly regret buying this earbuds. They keep falling off and you can hear people around you. They don't block noise at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi kages, We regret to hear that this headphone failed to meet your expectation. This unit does not have noise canceling feature. You can check the specification from this link: https://docs.sony.com/release//specs/MDRXB50BSB_mksp.pdf
Regards, -Jay
i don't recommend it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."extra bass" is really extra and it's not necessary at all. it's big and ugly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi davidm, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph