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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3216 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,216 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these for his type of music!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good sound and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Stays in/on. Very good sound. Nice base and tone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome especially after having skull candy Bluetooth earbuds and those sucked because the weight wasn't evenly distributed and fell down my back. These have awesome battery life and don't take very long to charge of course with a fast wall charger it helps even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality and Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expected to much, but i receive a agreeably surprised. Really nice Headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These Ear Buds exceed my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome along with the perfect base. Phone conversations are very clear. I have taken two one hour walks a day for the past three weeks and have enjoyed every minute listening to my favorite tunes while power walking. Pairing was simple and connecting is instant. Highly recommend. Great Sony sound. A steal for the quality and price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy setup. Very durable at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Decent headphones for music

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for music. Pairs easily with phone and laptop. Comfortable. Microphone does not work well for phone calls, though. Planned to use for music and also phone, but others can not hear me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones for use when exercising and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for when I'm exercising. I don't have to worry about them falling out of my ears, and if they do, they have the cord that keeps them from getting lost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Blue Tooth Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well with my iPhone or iPod. Clear sound and easy to use controls on the right ear piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I had Bose Sound Sport, These are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a pair of Bose sound sport headphones and I was very unimpressed with the quality of the sound from the Bose headphones, so I bought these are a temporary fix until I saved the money to buy a pair of Bose QC25 headphones. These are definitely not a temporary fix, these sound 500X better than the Bose, and most less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for the quality of product. Recommend for a gift for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good Base but poor mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort was definitely not stellar for me. I felty ears ache after a few hours of use. On calls people said that my voice was low and sounded very far away. Listening to music was great. Used it on a flight and ext noises were blocked

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigT, Thank you for your feedback on your experience with your headphones. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset, sounds great especially for the price. I didnt notice a difference between these and the beats. Only bad thing for me is they come out a lot because of cauliflower ear, but that is a personal issue! If I lost these headphones I would purchase them again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    excellent head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable and excellent sound quality. Got it on sale for $49.99

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big fan of Sony's XB headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very nice. Big full sound. 3rd Sony XB product. My only issue was that I was using with a helmet, and they were too bulky and didn't stay in properly. I hated to go another route, but they just didn't work in this application.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and bass. Really enjoying them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Could be good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, fits fine, range is good but few flaws including how hard it is to open the USB charging port. The volume control piece fell off and disappeared. Hope warranty will cover it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJBest, That is definitely not the news we like to hear. Let's see what we can do. Please reach us out at [email protected] and include your product details and contact information on this issue you are having. Thanks. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Great with 1 flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these work great as Bluetooth headphones, but when speaking on them people have a hard time hearing me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus, We appreciate your time sharing this feedback. Thanks for bringing this to our attention. Kindly check the connection status of the smartphone or mobile phone. Make it sure that there is no interference in Bluetooth connection.You refer to page 91/114 and check the Interference from other devices: https://docs.sony.com/release//Help_4595529111.pdf
      Regards, -Jay sony_US

  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Purchased as a replacement for Jaybirds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded good and fit well but the right one was defective. It cut in and out, and if you moved the wire a little sometimes it would stay on

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, CCotton, We are sorry to hear that. We suggest following the guidelines here to isolate the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/38966/. We appreciate your feedback. We will forward your information to the proper department. Thank you. -Vincent sony_US

  • Rated 5 out of 5 stars

    great gift for my nephew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a set for myself and my nephew. can't wait to use them on my next flight.

    I would recommend this to a friend