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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3216 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the XB50BS Extra Bass Sports Wireless In-Ear Headphones for their exceptional sound quality, long battery life, comfortable fit, and powerful bass. They are also considered to be a great value for the price. While some customers find the design to be bulky and the volume to be lacking, the overall positive feedback suggests that these headphones are a popular choice for those looking for a high-quality wireless listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,216 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work totally fine and sound excellent. My only issue is they are a little bit bulky.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmy, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality at a reasonable price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed. The Bluetooth connection allows me to connect to all my favorite devices. The sound quality on music and calls are both excellent. And the connection cord helps me to keep them together and not lose them unlike my witeless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 2 out of 5 stars

    Hurt my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these earphones alone is great. They have great bass. Almost a little too much and no way to adjust it. But that wasn't the big issue I had with these. I wore them for an hour and the weight of the earbud actually hurt my ears. They were pretty comfortable at first but after just that first hour, I knew these werent right for me. It's too bad they were so heavy on the ear because the sound was wonderful.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rachyhunny, We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products.,, does it job,, and beautiful design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really well and so convenient! Love them so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew for his birthday. He loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, slightly bulky. Purchased during sale so no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    well sounding bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bass sound well and is very supportive of the bass in the headphone bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones in budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good clarity justifying Sony brand. Not much battery power

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would’ve given 5 Star except for the delay when I try and do talk texting otherwise they sound great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome with iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome with the iPhone. I can charge my phone while using these. You cannot listen to music at the same time your charging with wired headsets on the iPhone 8.love the sound of these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they're pretty decent. Unfortunately my daughter broke hers very fast and had to be replaced. But it is good quality. Bot kid friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality, easy to use and well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Charge issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had charge battery issues, but the bass sound its incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dave,

      We regret to hear that you're have charging issues with this unit. Let's try to isolate the issue by following some troubleshooting steps included on this link:

      https://helpguide.sony.net/mdr/xb50bs/v1/en/contents/TP0001176153.html

      Regards,
      Zac
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far it has been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had these about 3 weeks but the sound quality is great and design is good for them to stay put in my ears. Bluetooth connection is also strong

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really light and comfortable and sound good too.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is good but needs a better treble balance. Can sometimes sound muffled due to excessive bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to connect and cancel out other sound when using.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I love using these when i go running. Even while sweating they dont slide off like some headphones do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pair of ear buds. Control buttons are in an awkward place, but still nice. They sound great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Liagroves, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US