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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 604 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the XB550AP Extra Bass Wired On-Ear Headphones highly for their exceptional sound quality, comfort during extended use, and reasonable pricing. The headphones' impressive bass response is also widely praised. However, some users have expressed dissatisfaction with the short length of the cord.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 604 reviews
  • Rated 4 out of 5 stars

    Pretty good , not as good as 650s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty good but not as good as the 650s and higher. The higher Sony headphones are just built better. These feel really plasticity. For the price it makes a great gift, especially to someone new to the wireless world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, could be better. I wish it could be a little more soundproof without having to turn the sound up all the way. Otherwise, it's good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good but ealier model was better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an earlier model. Seems a bit cheaper quality wise, Lots of plastic noises when adjusting unlike earlier model. Hope Sony improves on this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THESE HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones in June. Minor use since then. Sound is okay however when I was using it, I bent down to pick up a pencil and one one of the cables (left side) got caught up in my chair arm and as I got up the cable tugged and it snapped from the joining section of the headphone and cable. I called sony and their warranty don not cover any type of physical damage (even under warranty). I cannot control the material quality that Sony uses on their headphones. REALLY CHEAP MATERIALS. I can expect that from a $20 dollar headphones, not this one. I guess I'm changing my choice on Sony Products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Teenager loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent value pair of headphones. I got them for my daughter for Christmas and she absolutely loves them. Would highly recommend to people not looking at spending a fortune on headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Sound, Small Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality, especially when considering the price. I do wish they were a little more durable as they have a flimsy feel to them that makes me question their durability in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband has trouble hearing and just couldn't use the ear buds as they kept falling out of his ears. These work just perfect and he can listen to his country music alone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kids love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them so my tech savvy kids could ignore me while listening to music. It worked! Hence the 1 star deduction. They can't hear me when I tell them to do chores so I hate these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for me. I am a senior and I watch TV on my way to Florida with my I pad while my wife drives. She listens to the radio and these block out that sound versus ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, comfortable, great sound reproduction and clean bass response. No discernible distortion at high levels..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought wired for our kids to use when we travel. Less likely to walk off in an airport and work fine for them. No complaints!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - XB550AP Extra Bass On-Ear Headphones are good but they are a little heavy on my head. The sound is good but I can only wear them for a short period of time (15 minutes or so).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for work purposes. The headphones are good quality and work well. They have been very helpful from a work standpoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine. I am using it to listen to music from my iPhone. Nice product and not expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antena did not work on my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV antenna is an excellent product. However, it did not work on my TV. The sales person indicated to me that it was a standard antena and that it would work on all TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son. He plays games in the car and it’s great they really work. The are comfortable to use for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a pair of headphones bringing me an audio quality and the ability to listen my youtube music in total peace at low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 y old used it, the dog tried to destroy it. Traveled to 4 different contries. They died after almost a year being used almost every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 sets of these now. Great sound, nice fit. Love that the ear pods swivel, so if you lie down wearing them they are still very comfortable.!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much bass, was returned to store, would be good if you like a lot of bass, maybe the name should be heavy bass.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlamoJoe, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US