Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the XB550AP Extra Bass Wired On-Ear Headphones highly for their exceptional sound quality, comfort during extended use, and reasonable pricing. The headphones' impressive bass response is also widely praised. However, some users have expressed dissatisfaction with the short length of the cord.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 606 reviews
  • Rated 5 out of 5 stars

    Very Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 sets of these now. Great sound, nice fit. Love that the ear pods swivel, so if you lie down wearing them they are still very comfortable.!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    sony headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much bass, was returned to store, would be good if you like a lot of bass, maybe the name should be heavy bass.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlamoJoe, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Good tones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second set and they function well. Will purchase another set if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Mehh

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is good buts that's about it. Have had better cheaper headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son, the extra bass feature is a nice touch. Excellent for basic sound reproduction and privacy needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound at a very good price point.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony's perform better that several other more expensive units I have purchased. Very good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Outdoor use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use while using finding mover the extra bass helps to drown out roar of mower

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Love the extra bass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a fan of Sony headphones and these are one of the greatest with Crispy bass sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for adults

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a gift for parents and they enjoy the quality very much Sound is amazing and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't hear the music when my husband uses them and that's a plus because I do not care for some of his music choices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it except of the fact that it was an on ear headphone and not an over ear pair but otherwise it’s an amazing product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a non-Bluetooth set of headphone and after using them for a couple of weeks I think it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy another think in best buy. The Best Buy team are great and the price is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nose Cancellation is the best on these

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nose cancellations on the Sony are so good !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and sounds good but the materials don’t match more expensive headphone. Will last maybe a year of heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Range of sound is excellent. Even though not noisd cancelling it helps on reducing outside noiss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What another. Couldnt find when we went to get another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product delivers the full symphony of sound. So if you are a budget conscious person you want be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my teenage daughter. She loves them. Great sound and very comfortable for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, headphone hunting is a pain. I've gone through many a pair, but these stand out among the rest!

    I would recommend this to a friend