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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 606 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the XB550AP Extra Bass Wired On-Ear Headphones highly for their exceptional sound quality, comfort during extended use, and reasonable pricing. The headphones' impressive bass response is also widely praised. However, some users have expressed dissatisfaction with the short length of the cord.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 606 reviews
  • Rated 4 out of 5 stars

    Really good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One flaw is that they make your ears sweat or even hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a must have and sound great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son, and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son enjoys them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still enjoying these. Good for taking a brief walk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony headset. Sony never lets me down ever!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the cable doesn't tangle easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for working out at the gym. Pleased with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good luck with this Sony headphone product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Sols with these. Good value for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved the sound, but broke at hinge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain with the audio, but they broke at plastic hinge. Duct taped them for use but hinge is not very durable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Decent headphones for the sale price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound really good and have nice deep bass but they are somewhat uncomfortable to wear. Perhaps I just haven't found the right position to adjust them too yet but they aren't horribly uncomfortable or anything. I should note that my previous pair were over-the-ear headphones so it could just be that I'm not used to them sitting on my ears. Either way, they will work for my needs. My only other complaint is that the cord is VERY SHORT! This wouldn't be a problem if you are listening to your phone while holding it but I am using these on my computer and I don't have a lot of room to move around with them on. The cord itself seems decent. It's flat so it's supposed to be less likely to tangle (a problem I had with my previous headphones). The inline microphone is a nice touch but there are no volume controls built in to it or the headphones themselves so you can only adjust volume via the device they are connected to. Overall, these are nice for the sale price of 40 bucks. The regular price seems a bit high for the quality you get. Not that they are junk but they have a lot of plastic that can break over time. I removed one star for the shortness of the cord. Otherwise, they are a good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be adequate for connection to stereo amp, but in my application- connection to high-end digital piano it distorts signal and does not sound as natural as piano without headset

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my daughter, and within weeks the sound was going out in one of the hedphones. Not really worth the money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm generally not very experienced when it comes to headsets. But that Xtra Bass was somewhat misleading. I've had less cost headsets that sound better. Sorry!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dman, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but wire broke off after 3 days. Also they are kind of loose even if u adjust them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Acuse818, We're regret to hear that it didn't perform as expected. You may have it serviced by visiting our eservice website at:
      https://esupport.sony.com/US/p/service.pl
      ~Ralph sony_US

  • Rated 3 out of 5 stars

    okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just okay nothing special. If you are not looking for top notch sound they will get the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always breaking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were always buying a new pair. Wires break so easy. Have to handle them with a lot of special care.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone felt low quality. The ear covers were a little small and sounded okay at best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphones lose bass over time and sound quality diminishes within 6 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked these up on sale for about $50 and they have worked fine. I wish they came with a carrying case

    I would recommend this to a friend