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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 606 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the XB550AP Extra Bass Wired On-Ear Headphones highly for their exceptional sound quality, comfort during extended use, and reasonable pricing. The headphones' impressive bass response is also widely praised. However, some users have expressed dissatisfaction with the short length of the cord.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 606 reviews
  • Rated 3 out of 5 stars

    good stereo headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using these as headphones for my computer, they didn't work out so I exchanged them for a gaming headset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do claim to be ‘on ear’ - but they are not very comfortable on a long flight.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just want a basic pair of headphones these are ok.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Full and rich sound w/o the full and rich price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate a good pair of over-ear headphones, just as a music enthusiast... but especially with my dj-ing hobby. If you're looking to spend less than a monthly car payment, typically they're of poor to mediocre quality, in terms of their design and/or sound and are usually not very comfortable. Sony products can range in quality as much as they do in price, but when they want to do something right, there's no question that they can compete with the best. These headphones were definitely something they wanted to do right... and at an extremely good price as well. The name of the model would have you believe that these things are just heavy on the low end...which they certainly are, but the range of sound they produce is amazingly well balanced. They just give you a very clean, crisp, full & rich audio experience. They're also probably some of the most comfortable headphones I've ever put on my head. For the price, I haven't experienced anything better. If you're using them on a mobile device and you want to take it to the meticulously tweaked next level, I recommend downloading an app with an equalizer, where you can really fine-tune the audio. You're in for a real treat, with this well priced quality set of cans!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just ok not the best but work for what I need them for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works well- just a little tight on my pumpkin head

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item, just too hard for her. Was given as a gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for my daughter's everyday use and for travel .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sony , these ear phones are not worth the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sonyhradset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great while they lasted fragile. Broke easily. Not well pleased as Sony was supply to last based on all reviews.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad sound quality compared to other models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to wear around the house when working. They were a poor comparison to Mr. Dr. Dre headphones so I returned them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Painful over the ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony make a great products but this one was a disappointment. Had to return it as my ears ached within an hour of using them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought Sony will nice speakers, but with the price and i feel it's not great.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi paddy, We regret to hear that your device's performance failed to meet your needs and expectations. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Sony wired head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 14 year son who states that they are just ok!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony should be embarrassed. Cheap plastic with sharp edges. When on, any contact (like rubbing against a pillow) with the headphones creates annoyingly loud noise. Used them for a week before buying the Phillips.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scottie, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Sound not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a brand for quality. Not this unit though. Poorly built and sound sucks. Extra bass? There is no bass in this unit. Look for another unit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The sound is not at all good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting much more from this ear phone.. seems to be pretty bad sound..

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mathew, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to buy the wired Skullcandy hesh 2.0 but for the same price I could these Sony headphones. I then decided to be the Sony headphones. I quickly realized that I had made the right choice. The base is powerful and full with energy. The build quality is great and is a nice fit. Amazing headphones for an amazing price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord length

    Rated 3 out of 5 stars

    Decent sound quality, absurdly short cable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hunched over my desk writing this because I'm trying to listen to music on my computer using these headphones. The sound quality is solid, though the speaker holes are too small, making things a bit muffled. I tried the noise cancelling feature once and it works alright, but I fail to see the point as my music already pretty much achieves that function. The cord is just ridiculously short though. It barely reaches my knee if I wear them while standing, and using them with my computer is impossible unless I move my chair practically in front of the computer itself. I had a pair of my preferred brand (Sennheiser HD 202) that broke, and I bought these as a backup while I wait for a replacement. They do the job, but they'll always remain a backup. I guess I would recommend them to someone who isn't as picky as me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Starter Headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Sony XB550's after my current pair of headphones had broken. I've owned these for a few months now and the sound quality is very similar to the offerings made by Beats By Dre brand. Definitely worth the money if your searching for a quality pair of headphones.

    I would recommend this to a friend