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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 2107 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the XB950B1 Extra Bass Wireless Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive bass boost. Many users find them comfortable to wear for extended periods and appreciate the long battery life. While some customers find the headphones to be a bit bulky and have a minor design flaw, the overall positive feedback highlights their great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,107 reviews
  • Rated 3 out of 5 stars

    Sound not as good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of feedback while on airplane when in wired. Also bass mode and sound not as good as Beats wireless studio headphones

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maskman, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 1 out of 5 stars

    I haven't even gotten it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered this item on Black Friday and it has already been about two weeks. Never buying from Best Buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Its OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kind of wish I would have shelled out the extra money to purchase a bose headset

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PinkSafflower, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Broke so easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fell and broke way too easy and now I am out a headset. I would think they would be stronger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have not used this much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult to figure out how to use this. I miss having directions that explain how to turn it on and off.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moondance, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Kindly check this link out for the manual and steps on how to turn it on and off (page 7):
      https://docs.sony.com/release//Help_4689647111.pdf
      ~Ralph sony_US

  • Rated 3 out of 5 stars

    Needed to Exchange

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have a promised feature so I exchanged it for one that did.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t like them at all I was expecting some great bass but all it did was make my ears vibrate

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were poor quality and seem like it has extra weight to make it seem like it's good quality. I've bought cheaper headphones with better quality like skull candy. The one I bought stopped working in a few days. I got it replaced and they work ok. If you got the money to burn sure go buy it. Ill rather get a Bose headphones, better quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gabriel,

      Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better.

      We appreciate your time sharing this feedback.


      Thanks,
      Zac sony_US

  • Rated 3 out of 5 stars

    Quality of sound and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra bass is to much. No way to balance extra bass. Product itself is heavier than I would like.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problems conntecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any success in connecting this headset with any of my devices.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    pricey but not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pricey even after a discount. It does not work well either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Not much better than my less expensive headphones

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Junior, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To Bulky, I like smaller ones cause I'm a girl and they were just to Bulky

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    amazing sound but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headsets but they break extremely easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality average. Battery life is decent. Little on a bulky side.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darshil, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Pleased with all aspects

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Sony Headphones. But my God have they changed! Very impressed right off the bat with the packaging, and presentation. They feel and look very durable and well made. They are very light but so comfortable on your ears and head. I am a gamer so I use headphones on a daily basis and I wont mention the company that I am currently using but its a very expensive brand and after an hour they become so uncomfortable, almost painful. When it comes to these Sony its a completely different story! I had them on for a couple of hours just to see if they start to get uncomfortable and they did not. Felt great and sounded great. Also no issues at all with getting phone calls on them as I tested them and sounded clear both ways. My wife used them for exercise, light jog and walk and she said they did sounded awesome and she did not have to adjust them at all, they stayed/fit perfect, so no annoying adjustments every few minutes due to jogging etc. She also loved the chrome/silver look on top which looked perfect with the black. Sound? Sound is typical sony, which is a good thing. Very clear, great bass, tremble etc. I did not download the app that you can get on your iphone or android as we both liked the sound out of the box and didnt see a need to adjust it. Overall very impressed with them, I cannot comment on the battery as I have not tested that yet. Thank you Sony for a great product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best if u like your headphones low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear my background to much. But overall the headphones are ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t always connect to my Samsung tv. Sometimes you just give up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they dont sound all that good, they dont work with the iphone 10

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but sometimes they break easily

    I would recommend this to a friend