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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2848 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the XB950N1 headphones for their exceptional noise cancellation capabilities, providing an immersive audio experience. Comfort is another highlighted aspect, with users praising the headphones' design for extended wearability. The powerful bass and overall good sound quality further enhance the listening experience. While some users find the headphones to be bulky and heavy, the majority of customers are pleased with the product's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,848 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    I the gift i did know i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife replaced my old wired over sized headphones as a gift. EXCELLENT sound, good battery life, They slide off my head a little bit. 4.5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones, don't use the app!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing; they sound great, and the bass is awesome even without the Extra Bass function kicking in. There was one issue I was having with them at first, and I was about to return them because of it. I was using them without the "Bass Effect" on, and the bass was really good, then when I would turn ON the Bass Effect, everything sounded worse. There was NO bass at all. I couldn't figure out why this was. After a few days, I remembered that when I had just bought them and taken them out of the box, I moved some settings around through their app. I went to the app, and yes, you can set configurations for the headphones' bass for, both, when the Bass Effect is on and when it is off and it gets SAVED onto the headphones - so every time you switch between on and off, it'll use the settings you had configured through the app. I reset the settings and everything was perfect again. I recommend you do NOT use the app. The pre-configurations on the headphones are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, sound quality is very good. The noise reduction is also very good and creates a quiet atmosphere, just don't be surprised if someone sneaks up on you from behind because you cant hear them coming!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit silly looking on the head, but terrific sound, booming base, good battery life and very comfy!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable, sound good, have noise canceling and are wireless. What more do you want?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has execellent sound quality when paired with my iphone and the outside noise cancelling is great. The only drawback to being wireless is that they can not be used on an airplane, one of the main reasons that I purchased the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fashionable as Beats but the noise cancelling works very well. Very comfortable and the Bass boost is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great Deal for all family members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset pairs well with phone and other devices via Bluetooth. Noise cancellation works amazingly well. I can now attend my work meetings from home without any disturbance or distraction. Being Wireless, I can roam around or do parallel tasks when I am not active participant in meeting. Kids and wife are enjoying songs and loving high quality sound with Bass on. Very worth for $119 price I got during thanksgiving. Good deal for all family members.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud bass, great noise cancelling, and comfortable to wear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and watch numerous videos on YouTube like I do all my purchases and I must say that these are great . I love the bass boost and overall build quality..the only thing I would say that the noise cancellation is just sub par.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, long lasting battery, nice extras like the bass. The only thing I don’t like is that it gets very hot my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound and good noise canceling. They are comfortable and integrate easy with Bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement for my Bose that died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my corded Bose N/C (noise cancelling) set that needed warranty replacement after 2 years, and then died another 3 years later. Not worth $300 to replace with same even though they worked, since I wasn't happy with the duration for the money. These Sony headphones are less money and wireless as well (Bluetooth), which would have cost me another $50 for the Bose version, so I actually saved a LOT of money. Add to that the special pricing that Best Buy had when I bought them and I scored a set for about one-third the cost of Bose BT N/C! (Yes, one-third the price, not one-third off!) These are the "older" 10-meter BT, not the newer version with a much higher range. I stay in my work area when wearing them and don't wander around the office with them on, so that's not an issue for me. Headset operation lets me use Prev/Stop-Start/Next (PSN) to select the song. Has bass boost that sounds pretty decent, N/C on/off, and volume that operates only within the headset and not the source device (Galaxy S8+ phone). Cordless gives me complete freedom of movement, too, a bonus over my old Bose set or the AKG earbuds that came with my phone. I would really like to see wireless charging instead of having to plug them in, since then they'd be totally wireless, but that's not a major issue, just a wish or suggestion. One of the reviews I read said that the music quality when corded was worse than when wireless. I can't agree with that but I'm also not an audiophile. To my ears, when I tested them with and without the cord at home before taking them to work, they sounded the same. The reviews that said they were less good also said that a better cord helped. I intend to use them cordless so it's a non sequitur. I agree with the gripes of a couple reviewers about the spoken confirmations when operating the buttons. The PSN button is a physical button, but the power, bass boost, and N/C are "soft" buttons, meaning they feel the same when turning the feature on or off. When operating them there is a spoken message telling you what you just did. I doubt it's needed even though the buttons don't tell you by their movement if the feature was turned on or off. That message plays AFTER there's a tone - low for off, high for on - and it waits another second or two after the speaking ends before returning to the music, which continues to play unheard. Comparing the difference when switching bass boost on and off is hard with that interruption, but N/C is very obvious. The PSN button needs a slightly stiffer spring since I tend to bump it sometimes when I'm trying to find it with my finger while it's on my head. Bast boost button needs to be raised or sunken to find it, since it's at the same level as the housing, and it has no "braille pip" to help find it. The volume rocker has a single pip to turn the volume up but nothing obvious to turn it down. N/C button needs a stronger spring as well. The placement of the controls was probably chosen by folks who were worried about the looks and not the function. They're right where I grab them to put them on and take them off, so sometimes I press one or more buttons, and even after a month it still happens. I'd prefer to see them on the outside covers of the ear cups, not the edges where they are. A simpler rotary dial would be a better volume control than the rocker switch (which doesn't repeat!), and some simple switches for N/C and bass boost would make me happier as well. A 4-way ring (like on a digital camera) for the PSN would be nice, since the direction you press is the function you'd get - just put one finger in the center and choose 1 of 4 functions. The idea I'm trying to suggest is that they would act like regular switches instead of "soft" switches, which depend on fancy logic that consume the battery that much faster. Even with the gripes and suggestions above, I'm quite happy with them overall. They're comfortable enough that I wear them for long periods with no issues, they stay on my head (I work at a computer, so no major physical movements like in a warehouse), and I discovered that I can go about 3 days before they need charged. (Corded Bose needed a new AAA battery every 1-2 weeks.) I use them to listen to music from my phone as it sits on a QI charger that is also a headphone stand. Before I got the charger/stand, the extra battery in my Mophie case never let my Galaxy S8+ get below 65% after an entire day of listening, so that was and is no issue. Would I buy another set? I've had them for about a month and am happy so far. I don't need another set since I don't need to use them at home, so I'll let time pass for a few years before I can truly answer that. However, if I were to judge them after just a month of use, I'd certainly consider buying a 2nd set if I wanted to use them elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Great for flying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these on a recent flight. Nice to have the option to use with or without Bluetooth. Great sound and great bass. Holds good charge.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    It's all about the bass!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sounding...need I say more! The extra bass sounds full and clear. Some earphone with extra bass tend to drown out the lyrics, but that's not the case with these earphone. Please note that these earphones are geared more towards people who like listening to music with deep bass like Rap or EDM. Trying to listen to Classical, Jazz, etc. type of music may give you a headache if you aren't used to listening to bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi these headphones work awesome!! They fit me perfectly and the sound is great! The noise canceling works great ! For the money I think I did very well I’m a great fan of Bestbuy always have been!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is outstanding, but I am using this at home for a TV and the noise cancelling feature completely silences any other sounds; e.g., doorbell, someone speaking to you, etc.. Also, set up with Sony TV was very frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to block out loud noise while listening to music. They block my workshop noise well and lawn mower noise well and now I can listen to my music too without wires getting in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have outstanding sound and the noise cancellation feature is awesome. This is a great product that I would recommend you try before you buy. There is no doubt you will buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren't the most expensive or best noise cancellation headsets on the market but they sound nice and do an adequate job with the noise for my purpose which is working out. Connected easily.

    I would recommend this to a friend