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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2848 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the XB950N1 headphones for their exceptional noise cancellation capabilities, providing an immersive audio experience. Comfort is another highlighted aspect, with users praising the headphones' design for extended wearability. The powerful bass and overall good sound quality further enhance the listening experience. While some users find the headphones to be bulky and heavy, the majority of customers are pleased with the product's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,848 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the sound of these Sony headphones. Noise cancelling also does a good job, barely hear the wife in the background - serenity!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and have good sound. The extra bass feature doesn't benefit hard rock/metal music very much...like most of today's electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling feature works great in a loud production environment, and the sound quality is crisp and clear. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this like a month ago and I use it everyday. I only recharge it every 2 or 3 days and sometimes I use it up to 8 hours each day, So the battery last a long time. It has very good sound quality much better than other ones that cost around the same price. The noise cancelling option and base option are a nice touch!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Booming bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible very comfortable price amazing

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Excellent wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones will really crank it and if you are into bass they will give you the bass. I am enjoying them especially at the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great overall headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound from these headphones. Noise cancelling works very well. Much better sound than Beats that are the same price or more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones have remarkable sound quality, and very effective noise cancellation capabilities. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Good set of features. Good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless, Bluetooth works well. Sound quality very good for me, without extra bass. Bass not overpower, still crisp highs, higher notes for classical, jazz music sounds good. Purchased at big sale price, made purchase very appealing. Listened to others in store before my purchase, and these were very close to more expensive headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest sounding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony wireless headphones, easy to set up, and they sound absolutely amazing,I got the titanium’s great deal at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sounds amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing and it’s nice having all the controls on them too. It doesn’t handle calls well being as the microphone is tiny and way from your mouth, but it does work. The Bass Boost feature is actually impressive! It pumps out to crazy deep notes!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 2 out of 5 stars

    Great for dubstep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are solid headphones. They have a premium build quality, decent battery life, and plenty of volume. The bass is excellent. However, the excellent bass comes at the cost of mids and highs -- they're noticeably muddled. You can only pair these to one device at a time, so to switch the audio from your phone to your laptop you'll have to "forget" the device it's paired to and then connect to the desired device. It's like starting from scratch every single time. Also, the noise cancelling feature gave me a headache. It's not active, it listens briefly for ambient sounds and applies one of three possible noise cancelling frequencies. If the bass is all you really care about, this is for you. I returned mine in favor of something with better all around sound quality (the Sony WH-CH700N).

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello,

      We are sorry to hear that this unit failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your information to the proper department. For us to better assist you, please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:

      Regards,

      Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter, who is a freshman in college. The sounds from her room & suite mates are greatly reduced when she is studying. She loves them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    So so, pros and cons, Poor noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these specifically for the noise cancelling benefit, so I could read while hubby watches TV nearby. I am sorely disappointed by the noise cancelling function, which I don’t even notice. However, for headphones, they have great sound and are super comfortable. No problems with Bluetooth connectivity. Mainly satisfied except not useful for intended purpose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair for my husband and he loves them, I just bought another pair for my father-in-law since he kept eyeing my husbands!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphones for a door buster price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable headphones. And I bought them on a daily door buster for over 50% off. They are pricey otherwise, but totally worth the sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Head Phones have awesome clarity and sound. I most definitely recommend buying these, they also were at a great sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Noise Cancellation Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during Black Friday, great performance for the price. Almost as good as my wife's Bose, but for less than half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Good headphones, Good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones pair easily with most of my devices, aside from my PS4, which unfortunately, doesn't support bluetooth headphones. For Mac OSX, you'll need to hold-down the power button for 8 seconds in order to get the device recognized (the 1st time). The Noise Cancelling works well, and the sound on these are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SomeIrishGuy, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphones, wish they came with hard case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very pleased with the headphones so far. Comfortable to wear--just wore them on most of a 10 hour flight. Much lighter than my prior NC headphones. Buttons a bit awkwardly placed, I'd accidentally hit them one adjust the headset. Also, would be great to have a hard case with these. Had to buy one in order to feel comfortable carrying them in my backpack.

    I would recommend this to a friend
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