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Customer Ratings & Reviews

Your price for this item is $50.99
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The comparable value price is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2848 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the XB950N1 headphones for their exceptional noise cancellation capabilities, providing an immersive audio experience. Comfort is another highlighted aspect, with users praising the headphones' design for extended wearability. The powerful bass and overall good sound quality further enhance the listening experience. While some users find the headphones to be bulky and heavy, the majority of customers are pleased with the product's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,848 reviews
  • Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a 5 start as I am doubtful about quality of the ear pads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice headphones ear cups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected a lot more bass from it. But overall its a nice headphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi averagecustmore, we appreciate the good feedback and thank you for choosing SONY! ~Erin sony_US

  • Rated 4 out of 5 stars

    Just Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fine appears to be good product. Have not used it much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after reading some reviews. I am enjoying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones st a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a gift for my wife, loved them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good. The noise canceling is only ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice ear coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise level significantly reduced but not totally cancelled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good quality headphones, big, but good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Nice and loud. Good range of distance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Close but no cigar will not sync with Sony TVs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones but I could not get them to sync up with the Sony TV properly. It kept losing connectivity. That makes no sense at all. I replaced them with a set of Bose quiet comfort headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality is still alive and well I tell you!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sounding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it...It was a Christmas gift from me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great Until They Broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound of the XB950N1 headphones; certainly not audiophile quality but very bass heavy (which I prefer). They're not the most comfortable for long periods of time but I found their discomfort to be minimal. The active noise cancelling was more than acceptable, as was the companion app. Unfortunately, after a little over a year and a half, the headphones won't charge. I almost purchased an upgraded model from the same manufacturer but quickly stopped myself as I don't need another paperweight. It really is quite a shame.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good head

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine. It is good bbbbbbbbbbbbbbbbbbbbbbbbbbb

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Ended up returning it for Bose

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass was good, didn’t like the feel of it though on my ears. Tried the Bose at the same time and liked their feel and sound much better Kept those

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have great sound especially the bass and the noise cancelling feature is good too but for me they made my ears HOT to wear for a long period of time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Wish they were still available.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable, great sound quality, and pretty good durability. Never any connection issues, even using a USB bluetooth dongle, and the batteries last for multiple days without recharging. I just wish Best Buy still had them in stock so I could get a replacement, my pair that I've had for nearly 4 years now has been falling apart lately, so the only things holding them together now are superglue and hope.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great headphones, but a bit big

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones are my first pair of over-ear headphones. I will usually go for in-ear headphones because of the size difference. I do have a pair of AirPods and have been committed to bluetooth headphones ever since. With these Sony, they blow the AirPods away with sound quality and bass. They have a clear, rich sound and I like that you can turn the Bass Enhancement feature on or off. Sometimes the bass can be overpowering, so this is a nice feature. A big concern with these headphones is the size. Coming from AirPods that only poke slightly out of my ear to these headphones that go over me head took a bit of getting used to. Something that the Sony headphones have that AirPods do not are easy access controls on the device. I don't have to pull my phone out to change the volume or change a song. At the end of the day, these headphones are great; sound great, feel great, and have some wonderful features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but fell apart after 6 months....need to make these stronger

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NICKNAME, We regret to hear what happened. Let's isolate this issue by following the applicable troubleshooting steps from these link:
      https://us.en.kb.sony.com/app/answers/detail/a_id/51481
      https://us.en.kb.sony.com/app/answers/detail/a_id/41452
      Regards, -Jay sony_US

  • Rated 3 out of 5 stars

    Good but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones but the noise canceling isn't that great to me. I purchased these because of other reviews and because they were on sale. If I had to do it again, I would choose a different pair.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Average, We regret to hear that your device's performance failed to meet your expectations. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US