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Customer Ratings & Reviews

Your price for this item is $98.00

Customer reviews

Rating 4.5 out of 5 stars with 2013 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,013 reviews
  • Rated 1 out of 5 stars

    Sony speaker

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger did not work really good but other than that it’s pretty ok

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    High quality design and sound

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is leading the industry when it comes to audio products. In my opinion their headphones and speakers sound much higher quality than many other brands. THE XE300 speaker is no exception when it comes to sound quality it is high quality. Starting off with build quality. This exterior of this speaker is covered in a mesh material around the speaker and a hard rubberized material around the rest of the speaker. The materials feel premium and are durable. It should be able to handle day to day abuse. It charges via a USB-c port which is my preference since it is becoming the world standard. It means one less different cable to carry around. It has a quick charge feature which allows it to give you 70 minutes of listening time for a 10-minute charge. I enjoyed this feature because it seems like every time, I pull out a speaker to use it, I never have it charged up. Once fully charged this speaker has plenty of battery to last you multiple days of listening. The other important aspect of any Bluetooth speaker is sound quality. As I mentioned in the beginning, this speaker along with all Sony products sounds amazing. Even at the highest volume it does not have any distortion. It gets loud enough to fill any decent sized room and is also great when listening to outdoors. One thing that really impressed me was the speaker phone. Not all speakers have a speaker phone capability. However, I tested this one out with several people and they were not even able to tell I was using a speaker. You also do not have to be extremely close to it so it can be used for conference calls etc. The only small downside that I could find is that it is a directional speaker. Meaning audio only comes out of the front of the speaker so you must be conscious of which way you have the speaker facing in order to get the best quality. This is a small gripe and it is still a great speaker. If you are in the market for a high-quality speaker that sounds great and is built well then, I would recommend this speaker. One other note is that it is on the large side. Although it is pretty light weight it is not the smallest or most compact. That is not a big deal but if it is something you were going to throw in a backpack it might be something to consider.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dlowen,
      Thank you for sharing an in-depth review with your new XE300 speaker. We're glad to hear you are enjoying the amazing sound quality, build quality, and lightweight of the unit. We appreciate your review regarding the position of the speaker. The shape of the speaker is designed to naturally fit in your hand and it can be placed either vertically or horizontally (multi-placement). For more details, refer to this help guide link: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000669364.html

      The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for recommendation and for choosing Sony! - Kris Sony_US

  • Rated 1 out of 5 stars

    DON’T BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst speaker EVER. Doesn’t pair well. Very Very low volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    beat speaker

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good this speaker sound quality beat and the battery too

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseV,

      We regret to hear that you are not satisfied with the sound quality and battery life of the XG300. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:

      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

      You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:

      https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

      Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:

      https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
      https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html

      Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions. Make sure to charge the built-in battery sufficiently. For more information, please refer to this link (under "Built-in battery life"):

      https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

      Sincerely,
      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Not good Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth works bad sometimes. Also it's ez for others to pair with the speaker

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NotThnknBoutIt,

      We regret to hear that you are not satisfied with the SRSXG300. For optimum performance, it is recommended to install the latest software version of the speaker. Please refer to this link for more information:

      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

      Make sure to also follow the steps on this link when pairing the speaker:

      https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669888.html

      The speaker has an operating range of approximately 30 feet (10 meters) within a line of sight but will vary depending on the surrounding conditions. It is recommended to use the speaker within this range when using the Bluetooth connection.

      NOTE: Communication range will vary according to whether walls or other obstacles are located between the devices, the material used in the intervening walls, the presence of Radio Frequency (RF) interference and other environmental conditions, and the type of software being used, if applicable.

      You may also refer to the troubleshooting steps on these links to help resolve those Bluetooth issues:

      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/articles/00097458
      https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000672848.html

      If still not resolved, initialize the speaker:

      -While the speaker is turned on, press and hold the (play)/(call) button and the MEGA BASS button until the speaker turns off (5 seconds or more). The speaker is initialized. Settings such as volume, etc., are restored to the default settings, and all pairing information is deleted.

      Note: The speaker cannot be initialized while the power is off.

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Sincerely,
      -Ralph Sony_US

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good in the right circumstances

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Sony XE300 has been mostly positive but a mixed bag musically. Out of the box, it’s a pleasing, compact design. I appreciate that it charges via USB-C, same as my phone, so no extra cord to keep track of. The dedicated “Battery” button is great. A press of the button announces battery percentage and takes the guesswork out of the need for recharge. After a single charge and hours of use at medium-high volume, it’s still going strong. Battery life is rated at 24 hours. Connection to my phone (Galaxy S22 Ultra) couldn’t have been easier. When I powered on the speaker for the first time, a prompt appeared on the phone to connect to the new device. Easy! Phone calls can be answered by the press of a button. I can carry on a conversation normally, callers are loud and clear, easy to understand, but it is apparent to the caller that it is a speakerphone. The size and shape make it easy to grab and go. The rubberized exterior is pleasantly grippy and seems very durable. The IP67 rating means that the speaker is dustproof and water resistant. I can confidently take it to the park, beach, or poolside. Onboard controls are straightforward and intuitive. The Sony XE300 has an impressive ability to fill a space with sound, but the quality of the sound varies widely with the type of music. As mentioned at the top, music playback has yielded mixed results. The major limitations are bass reproduction and volume, with the bass lacking depth and punch. I was listening to some vintage country (think Hank Williams Sr./Willy Nelson/Waylon Jennings), and I thought it sounded terrific! When I changed over to some contemporary music with deep, powerful bass, the limits of the XE300 were quickly revealed as the music reproduction became muddy and distorted. Volume is adequate but not what I would characterize as loud. For personal use to create some atmosphere, this is a good speaker. It is not the speaker I would take to a party in a large space or where it needs to be heard above the din of the festivities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamerDad,

      Thank you for the positive feedback. We really appreciate the time you took to share so many details about your experience with the speaker. We're glad you like the sound quality, battery performance and design of the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. And by connecting multiple devices (up to 100 devices) compatible with the Party Connect function, you can liven up parties with loud volume. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    It was not really that good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An echo studio for the same price has much better sound

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diplex,

      We regret to hear that you are not satisfied with the speaker. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:

      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

      You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:

      https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

      Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:

      https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
      https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

      Sincerely,
      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Poor quality speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor sound! I wish I could return the product!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LucyB,

      Thank you for the review and we do apologize for the inconvenience. The sound quality of the speaker will depend in the source that you're playing. Also, if there is ambient noise or another speaker nearby, the Ambient Noise Sensing function may activate and cause this issue. You can deactivate the Ambient Noise Sensing function using the Sony | Music Center app or speaker button. Refer to this link for more details:

      https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000669370.html

      The sound becomes low while in use when the speaker has low battery. Turn off the speaker.
      Charge the built-in battery sufficiently.

      For further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    The salesman Lied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman Lied The sound was not loud enough, weak!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ring,

      Thank you for telling us about your experience with your SRS-XE300 speaker. We're sorry to hear if you find the speaker doesn't get very loud. We want to make sure you are getting the most out of your speaker. Depending on the connected BLUETOOTH device, volume adjustment on the BLUETOOTH device may not change the volume level of the speaker (i.e. the (power) indicator does not flash). When the volume of the speaker sounds low, adjust the volume level of the BLUETOOTH device to an appropriate one, and then adjust the volume level of the speaker with the +/- (volume) buttons on the speaker.

      If the Sound becomes low while in use, refer to these helpful links:
      https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611675.html
      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00278737

      By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.

      Should you need further assistance, please let us know so we can turn your experience around. You may send us an email at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Jess Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great portable speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony SRSXE200 is an all-around great portable bluetooth speaker with an incredibly easy pairing process and physical control buttons to make changing settings possible without the need for an application. While this is not the best sounding portable speaker on the market, I think it is probably one of the better water/dust-proof speakers that is also durable. This makes the XE200 great for outdoor parties regardless of the weather or environment, and for this kind of use case I think the sound is fine as it is out the box, and if you are willing to either install the app or look up the guide for changing the default connection quality (changing the codec), there are some additional modifications you can make to help improve the sound quality to your liking. I am personally not a fan of the look of the speaker, but I do understand that it is designed in a way to help boost the sound for people who aren't directly in front of the speaker, and this again means it is something that I can overlook since it serves a purpose. Speaking of the application, I am extremely glad that it is not required to get full functionality out of the speakers, the only thing you cannot do without the application is to update the speaker, which for me is fine since I am not having any issues and do not see any reason to update currently. However, if you are having issues, or see that an update is adding a feature that you would like, I personally would just install the app to do the update and then uninstall the application again. It is refreshing that Sony has not made it mandatory to install an additional app on my phone for something like a bluetooth speaker, the fact that all functionality can be completed using the physical buttons on the speaker itself is very nice and is something I would like to see from more manufacturers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jonnyd2885, Thank you for the awesome and detailed review of your Sony SRSXE200 speaker! We're very happy to hear you're enjoying the easy Bluetooth pairing process, IP67 rating, durable design, and cool new features of your new speaker. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Smooth sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this speaker is so smooth. It fills the room but is not sharp or offensive. It’s crystal clear whether listening to music, podcasts or using for a phone call. Out of the box I was able to connect easily after downloading the app; the whole process only took about five minutes. I was able to listen for about six hours before it died, as it didn’t come fully charged from the box. However, after about an hour on the charger it was back up to a full battery and I was able to listen for about 21 hours, although not consecutive. I paid very close attention to how much use I was able to get out of one charge because my current Bluetooth speaker requires charging after about eight hours of use and takes almost three hours to charge, so I was very impressed. When you power the speaker on it connects almost immediately to the last device and is ready to go. The app that you have to download is actually pretty cool; it synced to my Spotify and my Apple Music and it let me create playlists. The speaker design is a bit bulky but the shape makes it able to fit pretty much anywhere. If you stand it vertically you can turn it in various directions to project the sound a certain direction, or you can lay it horizontally and direct the sound upward which really fills the whole room. The audio settings came perfect out of the box so I haven’t adjusted anything but it looked easy to do in the app. Overall I am so incredibly satisfied with this speaker and have already given away the other one that I had been using before. Sony definitely hit it out of the park!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsDodge222, Thank you for taking the time to share this wonderful feedback! We're thrilled to hear your'e enjoying the room-filling sound, crystal clear audio whether you're listening to music or taking a phone call, easy to setup, long-lasting battery life, easy Bluetooth pairing, and overall features of your new Sony SRSXE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony - SRSXE200 - Excellent Bluetooth Speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pulled the Sony SRSXE200 out of the box, which was very easy by the way, and turned it on, connecting it to my phone in less than three minutes. Using Sony's app, I was able to see that it was charged to about 60% when I first got it. I typically listen to more audiobooks than music. I went out in the garage and started working while listening to my audiobook, but it sounded way too deep. I opened up the app and using the equalizer, I brought down the lows and increased the mid range, which made the quality of the voice much better. After listening for an hour, the battery showed to have 56% left. That's a little better than the advertised battery capacity, but that may be due to the fact I was only listening to an audiobook, using less energy to drive the speaker. I did play some music a little later, though. For it's size, the audio volume and quality available is quite surprising. I reset the equalizer settings, and played music for about an hour at 1/4 volume. The battery was showing at 50% after an hour, which is wonderful. I am extremely satisfied with this speaker and looking forward to several years of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonKfromHouston, Awesome! we're pleased to hear that you are enjoying your new speaker. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing Sony! Erin Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Welcome to the next gen of portable sound design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years countless 360º speaker design, Sony finally counters with this new wide/directional speaker. But what exactly does that mean for the listener? It means you get a louder speaker with more bass and now you can stop trying to find an awkward place in the middle of the room for speaker. Let's be honest, most people are placing a speaker on a shelf of table and listening from one side of it anyway. Sony capitalizes on this by delivering amazing sound quality by pinching the speaker openings to a smaller opening. And to take it even a step further, there are 2 passive radiators at the top and bottom that also bounce against solid surfaces. Okay, what I am trying to say is that this little speaker delivers deep bass without blowing our the speakers from being "too loud" Sony hit a home run with this speaker and yet again they are snowing other big brands that they are ready to take over as the #1 portable sound experience. If you're in the market for a portable speaker, don't look any further. This is the speaker you want to get.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Furyspectre,

      Fantastic! Thank you for taking the time to write such an in-depth review of your wonderful experience with the all new XE300. We are extremely pleased it suits your needs. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be.

      Thank you so much for recommending our XE300 and for choosing Sony!

      - Romeo Sony_US

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great bluetooth speaker

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my review for the Sony - XE300 portable speaker. Right out of the box, the packaging is really good for this unit. Includes the unit, charging cable and instructions. The sound quality on this is great, however it felt a little muffled at times. I've docked this one star due to needing to download the Sony Music Center app. You need to download the app to change EQ settings. Set up was a breeze as the speaker showed up on my phone and I was able to quickly pair it to my phone. Build quality is terrific, this spraker is dust, water and shock proof. If you like getting caught up on streaming services this speaker pairs really well with a phone, meaning that if i want to just enjoy a movie outside all i need is this speaker and my phone. I dont know why a handle isn't attached to this speaker, missed opportunity on Sony's end... Overall I'm happy with this product and it'll definitely get some really good use during cookouts and outdoor gatherings. It's a great product that will spend most of the time in the kitchen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PretzelGuy,

      Thank you for the review. We're glad you like the sound and built quality of the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. We're glad you're happy with your purchase and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Sony Did It Again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, competitively priced, and portable. Long battery life with status update.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VF12,

      You made the right choice! We're glad that you like the sound quality, portability, and battery life of the speaker. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Powerful little thing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides being adorable, this speaker has a surprisingly good sound quality for the price! It’s very portable and the charge lasts a long time. I’m so happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcarmen, Thanks for leaving us such a great review on the XE200! We truly appreciate how much you're enjoying the powerful and excellent sound quality this portable speaker delivers. Good to know you like the long-lasting battery of the unit. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Thank you for choosing Sony! -Jess Sony_US

  • Rated 1 out of 5 stars

    Sony speaker

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor tinny sound not very loud or clear very poor quality speaker

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Superrman666, We're sorry to hear about the sound quality issues you're having. This is definitely not the experience we want you to have. We want to make sure you are getting the most out of your speaker. By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission. If you hear muffled sound or very low-level sound from the speaker, adjust the volume level of the BLUETOOTH device to an appropriate one, and then adjust the volume level of the speaker with the +/- (volume) buttons on the speaker. You may refer to this link for more details: https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html
      If the sound is too low or the sound can't be heard, visit this link to help resolve the issue: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00278737

      For further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 1 out of 5 stars

    Mr

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a Bad bass sound and it plays like a normal old radio

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorA, We're sorry to hear that the bass and sound quality of this speaker did not live up to your expectations. To ensure optimal listening experience, install the Sony Music Center app to adjust the equalizer and set the BLUETOOTH connection quality to "Priority on Sound Quality". The “Priority on Sound Quality” preference provides compatibility not only with SBC but also with AAC and LDAC* for music playback of high sound quality.

      Should you need any assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the SRSXE200:

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Slim tower. Great sound. Heavy on base though. Haven't read instructions to see if I can adjust that. Would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MaggieM,

      Thank you for the purchase! We're glad you like the sound quality of the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony and enjoy your speaker!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good all-around speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is a bit bigger than I was expecting, it's not a deal-breaker, just keep in mind this device is on the bigger side. It feels substantial and well-built. Battery hasn't been an issue at all, it lasts a long time. The sound is very nice, it's full and balanced fairly well. The interface is simple and straight forward and connecting it to devices is a breeze. The app allows you to group speakers and tweak the sound levels. I would definitely recommend this device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanW,

      Awesome! Thank you for the 5-star rating and we're glad to hear that you like the sound quality and battery performance of the speaker. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thank you for choosing Sony!

      -David Sony_US