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Customer Ratings & Reviews

Your price for this item is $97.00
The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 2004 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,004 reviews
  • Rated 1 out of 5 stars

    Pass on this…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music was muted and muffled. Competing Bluetooth speakers have a much clearer delivery.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VPotter, Thanks for sharing your feedback. We're sorry to hear that you are not impressed with the sound quality of the speaker. Kindly check the link below. It contains steps you can follow to resolve your concern. https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html

      As a general recommendation and to get the most out of your speaker, we advise updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. It also provides fixes to any performance issues you are encountering. For more information, please visit the link below:
      https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000669369.html

      Incase you need further assistance, you may reach out to us at socialsupport@am.sony.com with the following details :

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the speaker:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Craig Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Now This Is One Great Portable Speaker!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony SRSXE200 is a great little portable Bluetooth speaker measuring at about 8.25" high x 3.5" wide. It certainly packs a mighty punch of sound for its size! Upon opening and setup you'll need to download the Sony Music Center App on your phone. I was disappointed Sony didn't include a charger but my iPhone charger worked fine. They do include a 21" USB to C cable, although I found it too short for my use and bought a longer one. All is fine now. I must say this speaker charged fully very fast. Inside the app there is a 3 band equalizer so you can easily adjust the tones to whatever type of music you're listening to. I have played Rock, Pop, Country, Instrumentals, my own recordings and sleep stories for bedtime. Everything sounded wonderful except I did raise the treble to max on my own music recordings or it sounded somewhat muffled. I am not a big bass listener but it's there if you want it. This speaker fits my needs perfectly. You can also manage 2 devices with it. One thing I wish Sony would have done is included an Aux/Headphone input as I have a use for it but most certainly is not a deal breaker and most folks will never miss or need it. The speaker connects immediately to whatever source I am using - my iPhone, iMac, Windows laptop, a TV. I like the fact that my phone calls will direct to it as well and they sound nice and clear. Have had no problem with anyone hearing my voice on the other end, they say I sound fine. I have had virtually no dropped signals from whatever I connected to either. A real plus as other portable speakers I've used have always seemed to have this issue. If it starts to get low on charge you can get about 70 minutes of use on just a 10 minute booster charge. I was also pleasantly surprised that I got almost the 16 hours on one full charge! The shape is unique and the line-shape diffuser gave me full sound from the sides as well as the front. Another notable feature is the X Balanced speaker because it has a non-circular diaphragm, being oblong instead of the usual round. The speaker covering is rated at IP67 meaning it won't matter if you splash some water on it but it's not fully waterproof so cannot be submersed. I am not a beach bunny but if you are sand won't bother this little beauty either. When you connect to Bluetooth you will hear a voice telling you so. She also tells you about the battery life and you can set it up to work with Alexa and Google. I happen to have a 43" Sony TV that I connected to and it worked flawlessly. It added that extra sound boost my TV needed! All in all I can find no real issues with the Sony SRSXE200. It's the perfect answer for portability, sound and quality. You can't go wrong making this purchase! It's awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mizshutterbug, Amazing! We're very happy to hear you like the compact size, powerful sound, easy to use Sony | Music Center app, easy Bluetooth pairing, crystal clear phone call quality, and overall features of your new Sony SRS-XE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam Sony_US

  • Rated 2 out of 5 stars

    POOR SOUND

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POOR SOUND , NO BASS , NO TREBLE . ONLY MEDIUM FREQUINCY

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YouriV, we're sorry to hear that you have an issue with the sound quality of your Sony unit. The design of the SRSXE300 is directional, meaning the sound profile can vary depending on the speaker's orientation (horizontal vs. vertical) and the acoustics of the room. Experiment with different placements and orientations to find the best sound quality.

      Please make sure that there are no obstacles (such as walls, metal objects, or other electronic devices) between the speaker and the connected device. Keep the speaker and the connected device as close as possible to verify that you can play music or sound without interruptions. If the issue persists, try changing the sound quality mode from "Priority on Sound Quality" to "Priority on Stable Connection" using the Sony | Music Center app. This can help improve the Bluetooth connection stability. Please check this link for more details:

      https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:


      ~Earl Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Rugged and Reliable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid buy with easy to use features and a rugged design. Honestly, the sound quality is just too bass heavy and the middle and high notes (treble) are a bit too muted in my honest opinion. I did not break a sweat about it as the rival speakers in this category all exhibit this symptom. I like the design though it may not be everyone's cup of tea. There is a futuristic tinge in the physical countenance of the product. It is rugged alright. PERFECT for the pool and the beach. You can take it from me: I put it under the shower and also threw it in the pool (3 feet depth for about 20 seconds) and it worked just fine. I have seen and used Sony products for decades and their reliability has always been splendid so irrespective of all the rough use I expect this to last for a long, long, time. Battery life is awesome. Honestly, after so many reviews of speakers at this level, I am quite unsure about whether there is a product out there with such good battery life. Bluetooth range and pick up and overall ease of connection is second to none. NONE. 30 meters is very impressive and in my tests I pushed it way past that many times and never had any problems. The app is there and is helpful but for a multipurpose outdoor speaker I am uncertain how much use it will get. You can pair it with only X-series speakers it seems (but I may be wrong about this one), as it failed to find other speakers (from different manufacturers) in my network. The USB-C charging port is reliable and I am happy that Sony did not regress to the micro route. The rubber seal seems reliable. A quick charge will give you ample playing time. I did not get the chance to check the microphone though I am quite sure that it will work fine as well. Highly recommended. I have used and reviewed Sony products from cameras to other electronics and they are mostly very reliable and their product research and development teams are always praiseworthy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Magneto,

      Thank you for taking the time to review your SRS-XE300 speaker. We're glad you appreciate overall design, battery life, great audio quality, and superb features. For sound quality, this function can also be adjusted on the Sony Music Center app. Additionally, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs. You can also check the app that you are using (for audio) or your source device for sound settings and adjustment.

      The XE300 can only be connected with the following models via Party Connect function: LSPX-S3, SRS-XP700, SRS-XP500, SRS-XG500, SRS-XG300, SRS-XB43, SRS-XB33, SRS-XB23, SRS-XE300, SRS-XE200. It cannot connect with any other speakers.

      The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for the recommendation and sharing your awesome feedback! -Jess Sony_US

  • Rated 1 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty mid speaker. Thought it was going to be louder but was below my expectation

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victor, thanks for choosing and purchasing our product. We're sorry to hear that the SRSXE200 did not meet your expectations when it comes to sound level. We'd love to turn your opinion around and help you out. Please isolate the issue by following this link:

      https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html?search=sound%20level

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud and not far charging. I bought this to replace my jbl speaker. I was totally disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PSSSSST, thanks for choosing and purchasing our product. We're sorry to hear that you have issues with your Sony unit. For low sound level, check that both the speaker and the connected device are turned on. Please turn up the volume of the speaker and the connected device. You can check this link for more details:

      https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html?search=sound%20quality

      For charging issues, please follow this link:

      https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611678.html?search=charging

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working great until one day it stopped, wouldn’t play my music and I couldn’t even turn it off.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi buckwheatking. We're sincerely sorry to hear you've had this experience with your portable Sony speakers. This is not the experience we want you to have. We definitely want to let you know there are always troubleshooting steps to perform if this issue occurs. Please access the following links for guidance: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669902.html.
      https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669933.html. Hope you really find this helpful. Thanks for choosing Sony. -Milton Sony_US

  • Rated 1 out of 5 stars

    Zero bass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this speaker to replace my jbl extreme this speaker is very beautiful but sadly its lacks bass even with mega bass on you cant tell a difference very disappointed in this speaker sony really dropped the ball on this one 

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Move along

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one went back. Sound quality and amplitude gets destroyed by the much cheaper Soundcore Motion Boom Plus. Not a fan of the fabric cover. The handle feels flimsy. Look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndyL,

      Thank you for taking the time to review your SRS-XG300 speaker. This is definitely not the experience we'd like you to have. We're also sorry to hear it hasn't performed to your standards when it comes to the sound quality and you don't like the fabric cover. The XG300 features 3 sound effects depending on your needs (STAMINA, EXTRA BASS, and LIVE SOUND). You may refer to this link for more information: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

      This function can also be adjusted on the Sony Music Center app. Additionally, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs.

      We regret that the unit had to be returned and we appreciate all of your feedback as it helps us improve our products.
      We hope you will consider Sony again in a future purchase.

      Sincerely,
      Jess Sony_US

  • Rated 1 out of 5 stars

    Not loud at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the speaker would be louder for joe much paid for it and the size .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vocals sometimes quieter than the rest of the song but its cool. Could be location im using the speaker in or just the song idk but i like the speaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rodrigo,

      Thanks for sharing your 5-star review and experience with the SRSXG300. Your feedback about the sound quality is greatly appreciated. Voice quality may vary depending on the source content. You do have the option to adjust the equalizer function of the Sony Music Center app to tailor-fit the sound quality to your needs. Please refer to this link for more information:

      https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669917.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Sincerely,
      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Great speakers and sound quality great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you’re in a car using it the quality is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shak,
      Thank you for your time writing this review! We really appreciate you are enjoying the great sound quality of your XE200 speaker. If you feel that our product and service has been of value to you, we kindly request and encourage you to change your previous star rating to be more positive.

      If you have concerns and need assistance with the speaker, feel free to contact us by sending an email to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing Sony! - Kris Sony_US

  • Rated 2 out of 5 stars

    Nope!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let Sony stick to visual graphics and not sound because this was not it at all! Sound was foggy. Played it next to my friends JBL and immediately returned it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Franiou,

      Thank you for taking the time to review your SRS-XE200 speaker. We're sorry to hear that it hasn't performed to your standards when it comes to the sound quality and the unit had to be returned.

      To ensure optimal listening experience, we recommend downloading the Sony Music Center app. You will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume. Additionally, if you find the bass sound can't be heard and there is ambient noise or another speaker nearby, the Ambient Noise Sensing function may activate and cause this issue. You can deactivate the Ambient Noise Sensing function using the Sony Music Center app or speaker button.

      Note: When the Ambient Noise Sensing function is activated, the speaker detects environmental noises during the music playback. This function will help reduce power consumption and preserve the battery by cutting out bass sounds that will become hard to hear because of the ambient noise.

      We hope that you will shop Sony again in the future. Thank you for your feedback.

      Regards,
      Jess Sony_US

  • Rated 4 out of 5 stars

    Its a non bass music speaker.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this version a 4 star. Simply ut underperformed a ion audio aquamax... but using this for non bass music its GREAT!! Bass is good otherwise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BandyGamer,

      We regret to hear that you are not completely satisfied with the sound quality of the speaker. The XG300 features 3 sound effects depending on your needs (STAMINA, EXTRA BASS, and LIVE SOUND). You may refer to this link for more information: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

      This function can also be adjusted on the Sony Music Center app. Additionally, the app has a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs.

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Sincerely,
      -Ralph Sony_US

  • Rated 2 out of 5 stars

    Misinformation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item doesn't hold the charge it says it does. 3 hours of continuous playtime is all I've gotten from this item.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PepitoC, Thank you for providing feedback on our Sony SRSXG300. We apologize for any confusion caused by incorrect information regarding the battery life. Please note: Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions.

      The battery life of the XG300 is indeed expected to last for approximately 3-4 hours, provided that the volume level is set to 50 (MAX.), MEGA BASS set to on, and Lighting function enabled.

      If the built-in battery is fully charged (using a BLUETOOTH connection), it can last for about 25 hours provided that the volume level is set to 24, the MEGA BASS sound effect is activated, and the lighting function is deactivated.). Hope this helps!

      You may also refer to this link for more information about the charging and the built-in battery of the unit: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html

      Should you need further assistance, feel free to email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Sam Sony_US

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Looks good sounds good

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony XE300 is a sharp clear sounding speaker with a decent amount of bass to it. Not only does it sound good but it's also a distinct classic Sony style to it. It's a minimal style that doesn't gravitate any attention to it. Overall if you're wanting a clear sharp sounding speaker without the bass taking over the XE300 is an excellent speaker to considered. My first couple of hours with the Sony EX300 to be honest left me feeling disappointed. The sound coming out was just flat sounding almost muffled with the Sony ClearAudio+ equalizer. Even after adjusting the equalizer by increasing the bass and treble, some of the songs with strong bass ended up with distortion at higher volumes. Once the speaker started to break in after playing music for 5-6hrs straight, things started to sound much better. I started to notice how much clearer and sharp the mid-highs were sounding accompanied by some mid-bass. It really does a good job of sound reproduction that is more on the neutral side, that allows all parts of the song to shine without being taken over by harsh treble or overbearing bass. Sony is known for its excellent audio quality and it shows here. I ended up just sticking with the ClearAudio+ since it does a good job with all genres of music.The bass that it outputs it’s decent, but for some that are in favor of that pounding bass might be left disappointed. Overall I I enjoy the quality of the sound reproduction from the EX300. Some of the features I like from the EX300 was the IP67 rating. I was able to take it to the beach without worrying getting damage from the water or sand. Another feature that comes in handy sometimes is the included mic. It does a good job of handling calls without any complaints of the mic quality from the other end. Useful when you’re phone is not near to quickly answered a call. Battery life is very strong I ended up with around 60% battery life left with music constantly playing at around 40%-70% volume right around 7hrs of playback. Of course your mileage might vary depending on the source and level of the volume, but so far it’s been very good. With support for party connect you do have ability to pair up to 100 speakers for the ultimate party setting. The Sony Music Center allows you adjust some of the settings like the equalizer and smart power options that can extend the battery life by making adjustments to the sound output by monitoring the sound levels from the environment. There’s also a Fiesta app for some DJ sound effects. Overall I would highly recommend the Sony XE300 speaker for it’s great sound reproduction, that is backed by a solid battery life. It’s a speaker that not only looks good but sounds good too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi J0A0A7,

      Thank you for the feedback. We're glad you enjoy the sound quality, IP rating and battery performance of the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. And by connecting multiple devices (up to 100 devices) compatible with the Party Connect function, you can liven up parties with loud volume. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Best Buy NEVER again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not loud at all when I tried to return it they told me there was a 15 day return so now I'm stuck with a cheap speaker! I will NEVER shop here at Best Buy again! **Amazon is the best way to buy things, they honor all returns no matter the date! Best Buy NEVER AGAIN!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overly Priced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared this item to my son in laws. He has a different brand[Name brand] for the same price and the sound is obvious. Sorry!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamC,

      Thank you for sharing your honest review. We regret to hear if it hasn't performed to your standards when it comes sound quality. We want to make sure you are getting the most out of your speaker. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. This means everyone in your venue can dance to the same music, feeling the same sound quality. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease.

      By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.

      If the sound is too low or the bass sound can't be heard, visit this link to help resolve the issue: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe200/articles/00278737

      Should you need further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Jess Sony_US

  • Rated 2 out of 5 stars

    No Party Time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this speaker had very little bass and is not very loud. I was expecting more from Sony. Decent sound, but not what I was looking for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechnoSpace,

      Thank you for taking the time to review your SRS-XE300 speaker. We're sorry to hear it hasn't performed to your standards when it comes to the bass sound and you find the speaker doesn't get very loud and. We want to make sure you are getting the most out of your speaker.

      By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.

      Additionally, if there is ambient noise or another speaker nearby, the Ambient Noise Sensing function may activate and cause this issue. You can deactivate the Ambient Noise Sensing function using the Sony | Music Center app or speaker button. For more details, refer to this Help Guide link: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000669370.html

      Note: When the Ambient Noise Sensing function is activated, the speaker detects environmental noises during the music playback. This function will help reduce power consumption and preserve the battery by cutting out bass sounds that will become hard to hear because of the ambient noise.

      Should you need further assistance with your product, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Jess Sony_US

  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Missing a little something...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the Sony SRS-XE300 was pretty simple; as soon as the Bluetooth connection was established, I could play my music. If you're looking to change the audio/EQ settings, you can also download the Sony Music Center app. However, the app left me desiring more features. Otherwise, pairing the device to my phone was a breeze. Overall, the build is high quality, aka feels solid and would be okay thrown into a bag and tossed around (not encouraging doing that, though). However, I wished this came with something that made it portable, like a handle or some other attachment. It may be challenging to hold this with one hand if you have small hands, especially with the nice smooth matte finish. As expected from Sony, the audio is pretty good but not exceptional. I was missing some deeper Bass when placing the speaker upright. Bass improved when lying it horizontally. However, for its intended use, outdoors, and portability, his is a perfect companion for anyone looking to bring music outdoors without the fear of it getting a wet or thrown in the sand. Some additional features I enjoyed exploring were the ability to have conversations through the speaker thanks to the Echo Cancelling technology and the USB-C quick charge. On a single charge, I can continue to play music for up to 24 hours, and if the juice is out, a quick 10-minute charge results in 70 minutes of continuous playback. Not bad. Despite some of the pretty neat new features, the sound quality from the speakers leaves me a bit disappointed especially compared to the fantastic quality of their headphones. For that reason, for this price point, I would recommend holding off on this unless your priority is looking for something that is dust, water, and shockproof. In this case, you win in some areas and lose in others.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ikigai, Thank you for the feedback on your experience with your Sony SRSXE300 speaker. While we're glad you like the ease of setup, easy Bluetooth pairing, great built and sound quality, portability, Echo Cancelling technology, USB-C quick charging, and long-lasting battery life of the unit, we regret to hear that the sound quality did not meet your expectations. If you have already adjusted the EQ and audio settings using the Sony Music Center app, please set the BLUETOOTH connection quality to “Priority on Sound Quality”. REF: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611663.html

      And for additional troubleshooting steps, please refer to this link:

      https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html

      The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony. -Sam Sony_US