Customer Ratings & Reviews
- Model:
- SRSXE200/B
- SKU:
- 11253012
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
to a friend
Just compare it to the jbl flip 6
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker looks good but the sound is not good at all , very disappointing sound, it is kinda a big small speaker compared to jbl flip 6 but the sound cant be compared … just listen to display one at the store and you will see
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ddcar, We regret to hear that the sound quality of this speaker did not live up to your expectations. We want to make sure you are getting the most out of your speaker. By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission. For additional troubleshooting steps, please follow the link below:
https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
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Sincerely,
Sam
Total crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked decent for a couple weeks. Now it is just super quiet. Not much diffent than phone at max volume
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CBertram,
Thank you for the review. We do apologize for the inconvenience. The sound quality will depend in the source, environment and battery of the speaker. Charge the speaker sufficiently and try again. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
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-David
Lamesauce
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good. Sound as dull as dishwater. Sony has let me down.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GrantJ, We are sorry to hear that you are experiencing issues with your SRSXE200. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please follow our help guide link https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
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Regards,
Carl
Meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing special about this speaker. Its too big and heavy for the minimal sound performance. You can get way more value from cheaper brands.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RickH, we regret that the sound quality did not meet your expectations. Good news is, we do have troubleshooting recommendations to enhance the audio quality. Please check the Help Guide for more details: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
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Sincerely,
Erin