Customer Ratings & Reviews

Hi KayDee,

Thanks for sharing your review and experience with the XG300. We're glad that you like the sound quality of the speaker. Your feedback about its connectivity is greatly appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:

https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

These steps may also help resolve the issue:

-Keep the speaker away from a microwave oven, wireless LAN, etc.

-Bring the BLUETOOTH device closer to the speaker. If there is any obstacle between the speaker and the BLUETOOTH device, move it out of the way.

-Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts.

-There are some BLUETOOTH devices that can have the BLUETOOTH connection quality changed. If your device is compatible with this function, select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality. For details, refer to the operating instructions supplied with the device.

-Select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality of the speaker. You may refer to this link for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669898.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Thank you for choosing Sony!

-Ralph

Hi Yamyyyam, Excellent! We're thrilled to hear you like the great sound quality and Party Connect feature of your new Sony XE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi Yamean17, That's awesome! We're pleased to hear you like the compact size, portability, and powerful sound this unit delivers. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi MaryW,

Great! We're glad that you are enjoying the sound quality of the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony!

-Ralph

Hi WilliamB, Amazing! We're very happy to hear you're enjoying the excellent sound quality of your Sony XG300. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony! -Sam

Hi Mlea,

Thanks for sharing your review and experience with the XG300. We're glad that you like the battery life and DJ control function of the speaker. Your feedback about the volume is greatly appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:

https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

The sound may become low in the following cases. This is not a malfunction.

-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.

It is recommended to charge the built-in battery sufficiently.

You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Fabulous, Mark! We are extremely pleased to know that you love your XE300. Also, we are thrilled that your wife is having an enjoyable experience with this Portable Wireless Speaker. Thank you so much for the perfect star review and for choosing Sony! - Romeo

Hi Aaron, Awesome! We are so glad to hear that you are happy with your new SRSXG300! Thank you for choosing Sony! -Carl

Hi shopper, we're glad you like the sound quality of our product! Spread powerful sound anywhere you go and anywhere you are with the XE300 Wireless Speaker. With IP67 Waterproof, dustproof and shockproof design, this speaker is designed to thrive in any environment! Thank you for choosing Sony! ~Earl

Hi KeithB, Thanks for the 5-star rating! We appreciate your feedback on the size of the device. This can help us improve in the future. Thanks for choosing Sony! -Craig

Hi Dave,

Thank you for the purchase! We're glad to hear that you like the speaker for your commuting. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thank you for choosing Sony!

-David

Hi DeyaniraR,
That's great! Thank you for sharing your feedback. We are glad that you appreciate the sound quality of your new Sony SRSXE200/H whether if it's an indoor or outdoor party. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing Sony! - Marco

Hi KeatonH, Thank you for the feedback on your experience with your SRSXE300. While we're glad you're enjoying this speaker, we regret to hear that the volume power level did not live up to your expectations. Please follow the steps on this link to ensure optimal listening experience:

https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html

The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thanks for choosing Sony. -Sam

Hi DylanB, we're glad you like the sound quality of our product! The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing SONY! ~Earl

Hi LindaG, We're truly glad you appreciate most of the features of this speaker. It's good to hear you like the excellent audio, newly developed X-Balanced Speaker Unit, and Line-Shape Diffuser feature of the speaker. You're now able to enjoy the same sound quality whether at the front or to the side of the speaker. This means everyone in your venue can dance to the same music, feeling the same sound quality. Thank you so much for your purchase and for choosing Sony! -Jess

Hi MayanWarrior, That's fantastic! It's amazing to hear you like the amazing audio quality and you appreciate the superb features of the unit. We personally love the Stereo mode and encourage everyone to try it out. In case you did not know, you can also pair them together in Stereo mode for a really cool listening experience. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for your purchase and for the 5-star rating! -Jess

Hi JamesB,

Amazing! We're glad that you like the design and portability of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi Law1105,

Great! We're thrilled that you like the sound quality, design, and portability of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thanks for choosing Sony!

-Ralph

Hi John, Fabulous! We’re thrilled to hear that you’re enjoying the exceptional sound quality, impressive battery life, and stylish design of your XE300, especially at its price point. Thank you for the perfect star review and for choosing Sony! - Romeo

Hi DennisD, We are happy that for you, your new Sony XE200 is the best speaker with great sond quality. Thank you for your purchase. Enjoy! Vincent