Customer Ratings & Reviews

Hi PatrickKelley, we're glad you like our product! The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing SONY! ~Earl

Hi N19k,

You made the right choice! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi Dell,

Thank you for taking the time to review your SRS-XE300 speaker. We're sorry to hear it hasn't performed to your standards when it comes to the bass sound. We want to make sure you are getting the most out of your speaker.

When you download the Sony Music Center App, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs and ensure optimal performance with the speaker. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.

If the sound is too low or the bass sound can't be heard, check if the Ambient Noise Sensing function is activated. Please note that when the Ambient Noise Sensing function is activated, the speaker detects environmental noises during the music playback. This function will help reduce power consumption and preserve the battery by cutting out bass sounds that will become hard to hear because of the ambient noise.

For more details, visit this link to help resolve the issue: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00278737

Should you need technical assistance, please let us know so we can turn your experience around. Sony has just the ticket! Reach out to our new Product Enthusiast. They are Sony fans, just like you, who can help you troubleshoot/setup your headphones issue. Connect with them on the link below, just click on Chat with an Enthusiast.

https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

You may also send us an email at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Jess

Hi Strike,
Awesome! We're glad to hear your enjoyable experience with the amazing sound quality of your new speaker. Your new XE300 is a unique Sony speaker referred to as X-Balanced speaker technology. It delivers improved bass accuracy, Increased clarity, and improved audio quality over traditional Bluetooth speakers. Dual passive radiators on the speaker’s sides deliver powerful and accurate bass for a balanced audio experience. Thank you for choosing Sony! - Kris

Hi Ns2433,

You made the right choice! We're glad that you like the sound quality of the speaker. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony!

-Ralph

That's great to hear, ManuelM! We're glad that you are impressed with your new Sony portable speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thanks for choosing Sony. Enjoy! -Craig

Hi Spiderman,

You made the right choice! We're glad that the speaker is perfect for your lifestyle. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi MartinaL, Thank you for sharing your fantastic experience on using your XE200 Portable X-Series Bluetooth Speaker. We're glad you're enjoying the amazing features and overall sound quality of the speaker. It sounds like we hit the mark with the XE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thanks for choosing Sony! -Jess

Hi Ferkin,

Thank you for the 5-star rating! We're so glad you are enjoying the incredible features and amazing sound quality of your XE200. By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.

The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing Sony! -Jess

Hi KevinH,

Thanks for sharing your review and experience with the XG300. We're glad that you like the sound quality and multipoint function of the speaker. Your feedback about the battery life and device control is greatly appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please check out this link:

https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

The speaker has the ability to skips songs. Press the (play)/(call) button twice quickly during playback to skip to the beginning of the next track. Press the (play)/(call) button 3 times quickly during playback to skip to the beginning of the current or previous track. For more information, please refer to this link:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669884.html

Make sure to charge the built-in battery sufficiently. Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions. For more information, please refer to this link (under "Built-in battery life"):

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Hi jayxm13, we're glad you like our product. We understand your feedback regarding the volume of your Sony unit. You can adjust the volume by pressing the +/- (volume) buttons on the speaker or operating the Bluetooth device. Please follow this link for more details:

https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611661.html

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! ~Earl

Hi Jhern39.

We appreciate the 5-star rating! We're glad to hear that you like the battery performance of the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony!

-David

Hi RegardtV, That's great! We're glad to hear that! We're very grateful for this positive feedback! The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thanks for the recommendation! Jay

Hi Solidstate88,

Amazing! We're glad that you like the sound quality and design of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi SaundraS, Thank you for the 5-star rating! We're thrilled to hear you like the amazing and crystal-clear sound quality of your new Sony SRSXG300. Thanks for choosing Sony! -Sam

Hi Trillbill,

Great! We're glad that you like the built-in mic and lighting function of the speaker. Thank you for choosing Sony!

-Ralph

Hi JuanM,

We're very grateful for this positive feedback! Thank you for this detailed and amazing review of your SRS-XG300. It's wonderful to hear your investment is worth it and you are enjoying the superb features, great performance, and excellent sound quality this speaker delivers. Note: While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.

The XG300 speaker is perfect for bringing a big sound to a portable party. Whether you’re at home or at the beach, park or poolside, this speaker will give you a great sound even at high volume, and will have enough battery life to keep going as long as you do. And, with a comfortable retractable handle, when you’re ready, just grab it and go. Thank you so much for choosing Sony! -Jess

Hi Thom, Amazing! We're very happy to hear you like the great sound quality and it pairs easily with your Samsung phone. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thanks for choosing Sony. -Sam

Hi Roberto, fantastic! We're thrilled to hear that you're well-pleased with the amazing performance of your XE300. Thank you very much for your recommendation and for choosing the best brand, Sony! - Romeo

Hi BillyW, Thank you for the 5-star rating! We're glad you love the great sound quality and portability of your Sony XE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam