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Customer reviews

Rating 4.5 out of 5 stars with 2021 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,020 reviews
  • Rated 5 out of 5 stars

    Sony speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth made very easy to connect to my laptop. Also has great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ginny,

      Great! We're thrilled that you like the connectivity and sound quality of the speaker. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great speker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great specker i love that i can take it any where but most of the time it is on my back patio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankM,

      Perfect! We're glad that you like the portability of the speaker. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Mother's Day gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up for my mom's mother's day present! She loves it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatriceP,
      This is definitely a great gift for Mother's day! We're really glad that your mom loves her new XE200 speaker. Thank you for taking the time to leave us an excellent rating and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    CJ’s Bluetooth speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure which brand to buy but Best Buy salesman assured me I would be satisfied with the Sony and I am extremely satisfied with this speaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yorkice,

      You made the right choice with the Sony SRSXG300! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be loud and have a little bass. Overall it’s decent and I like that it announces the battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tito, Thank you for taking the time to review your SRS-XE300 speaker. While we're glad you like most of the features and voice guidance associated with the remaining battery power, we're sorry to hear it hasn't performed to your standards when it comes to the bass sound and you find the speaker doesn't get very loud. We want to make sure you are getting the most out of your speaker.

      By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.

      Additionally, if there is ambient noise or another speaker nearby, the Ambient Noise Sensing function may activate and cause this issue. You can deactivate the Ambient Noise Sensing function using the Sony | Music Center app or speaker button. For more details, refer to this Help Guide link: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000669370.html

      The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! -Jess Sony_US

  • Rated 2 out of 5 stars

    Battery life claims are a lie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I was hoping it would be able to get a lot louder. It definitely beats my old speaker, but that’s not saying much cuz my old one was like $10 and 1/5 the size. Also, the 16hr battery life is a complete lie. I get 3 hours before the low battery warning alert and can maybe get 4 hours out of a full charge. That’s really disappointing. Like why lie? Just say 4 hours max, that’s still a good battery.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikey615,

      Thank you for taking the time to review your SRS-XE200 speaker. We're so sorry if you find the speaker doesn't get very loud and it hasn't performed to your standards when it comes to battery life. We want to make sure you are getting the most out of your speaker. Depending on the connected BLUETOOTH device, volume adjustment on the BLUETOOTH device may not change the volume level of the speaker (i.e. the(power) indicator does not flash). When the volume of the speaker sounds low, adjust the volume level of the BLUETOOTH device to an appropriate one, and then adjust the volume level of the speaker with the +/- (volume) buttons on the speaker.

      If the Sound becomes low while in use, refer to these helpful links:
      https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611675.html
      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00278737

      The XE200 will give you 16 hours of play when the battery is fully charged, meaning a single charge should be long enough to power through any party. And Sony's unique mic sensing technology, Ambient Noise Sensing, helps save battery when used outside.

      Built-in battery life (while the speaker is not in Battery Care mode and a BLUETOOTH connection is established)
      Approx. 16 hours: Volume level: 31, STAMINA: on
      Approx. 10 hours (default): Volume level: 30, STAMINA: off
      Approx. 3 hours: Volume level: 50 (MAX.), STAMINA: off

      The built-in battery life above is measured using our specified music source. Actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature, and usage conditions.

      Should you need more assistance or information with our product, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    customer happiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the product, it turned out exactly the same as the one I tried at Best buy. Personel was very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SunaM, Choosing this speaker will definitely be worth it! Thanks for purchasing our XE200 speaker. We're really happy to hear you're very satisfied with your purchase and you are enjoying the excellent sound and overall features of the unit. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    For mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas gift for mom so she can hear phone calls better and listen to her music on her phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gsdogs, We are glad to hear that your mom can her phone calls and listen to her music on her phone better. You chose the best for her. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great but battery cover is wonky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Sony could have designed the battery cover better. Hard to properly seal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GrilldSamich,
      Thank you for your time writing this review. We're glad to hear you love your XE200 speaker. We also appreciate your feedback with regard the battery cover of the unit. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will have this opportunity noted as we always strive to make this a better experience. Thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Volume

    Rated 3 out of 5 stars

    Good but there's better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when loud! Not the best speaker when lower volumes!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HunterB,

      Thank you for the review! We're glad to hear that you like the loud volume of the headphones. We do apologize for the inconvenience. When the speaker is in low volume, the speaker needs to be charge. If the CHARGE indicator starts flashing slowly, turn off the speaker and charge the built-in battery sufficiently. Please check this article on how to isolate and resolve your issue.

      https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    Definitely Best Buy for you money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one just more modern and improved just loved and impressed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome,

      You made the right choice with the Sony XG300! We're thrilled that you are enjoying this amazing speaker. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Decent loud speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a weekend of camping. Would recommend and will continue to use. Decent enough sound stage for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cameron, we're glad you like our product. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Speaker review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, long lasting battery life. However, speaker is not very loud for large areas.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Small Speakers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice and I wish it had a remote to control it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi debi,
      Many thanks for the 5-star rating! It's nice to hear that you like your XE200 speaker. We also appreciate you for taking the time to share your thoughts on how we can improve the product. We will surely share this suggestion with the rest of the team as we always strive to provide the best quality and features with our products. Thanks for purchasing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    Could be better, could be worse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a horrible speaker, wish the audio was a little bit more crisp, and battery is pretty bad, it seems like it needs charged pretty often. Yet it still succeeds what what it needs to, so its a fairly avarage speaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanS, Thank you for your feedback on the SRS-XE300. We're sorry to hear that the audio quality and battery life did not meet your expectations. The SRS-XE300 is designed to deliver clear and powerful sound, and we want to ensure you get the best experience possible.

      To enhance the audio crispness, we recommend using the Sony Music Center app, which allows you to fine-tune the sound settings, including the equalizer (EQ) options. This can help you achieve the desired audio quality.

      Regarding the battery life, it's important to fully charge the speaker, especially after it has gone below 20 or 10%, as this can impact performance. Additionally, turning on the STAMINA function and lowering the volume can help protect the battery and extend its life.

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Good quality but very quiet. Not what I was expecting in volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons birthday. He's obsessed with it..i think its his new best friend .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shellz,

      That's great! We're glad to hear that your son likes his new Sony speaker. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and doesn’t cut out like our old one did. Just wish it had more bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonH, we're glad you like our product, We appreciate your feedback regarding the bass on your Sony unit. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    SONY BLUETOOTH SPEAKER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but was over charged amazon had the product for $198 I got it from Best Buy for $364 i was very upset

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BRENTONWOLFE,

      Thanks for sharing your 5-star review and experience with the XG300. Your feedback is greatly appreciated.

      With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    My mothers speaker

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother’s loves her gift she Carrie’s it everywhere like her purse it her favorite thing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BereniceP,

      You made the right choice! We're glad that your mother is enjoying this amazing speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

      -Ralph Sony_US