Customer Ratings & Reviews
- Model:
- SRSXE200/B
- SKU:
- 11253012
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
to a friend
000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no good sound. i don’t recommend. for the price i could’ve bought a better one
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DjW1, We're sorry to hear about the sound issue of this XE200 X-Series Portable Wireless Speaker. We apologize for the inconvenience. If the sound becomes low while in use, follow the procedure below. Turn off the speaker. Charge the built-in battery sufficiently.
If you are unable to resolve your concern, please follow the troubleshooting steps from this link: https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611675.html
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the SRSXE200/H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Not a good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very kind and has a very bland and muffled sound
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Roswell, We're sorry to hear about the sound quality issues you're having. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. To resolve the low and muffled sound, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html
We want to make sure you are getting the most out of your speaker. By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.
Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Weak speaker....bad quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor sound...for all that $$-- NEVER buy this!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrantonP,
Thank you for sharing your honest review. We regret to hear if it hasn't performed to your standards when it comes sound quality. We want to make sure you are getting the most out of your speaker. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. This means everyone in your venue can dance to the same music, feeling the same sound quality. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease.
By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.
If the sound is too low or the bass sound can't be heard, visit this link to help resolve the issue: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe200/articles/00278737
Should you need further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Craig
I will be returning this item.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not loud at all. Extremely disappointing. Can barely hear it at the beach.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joey,
We regret to hear that you are not satisfied with the volume of the speaker. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Amazing Bluetooth Speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got back from vacation and much to my delight the Sony XG300 Bluetooth speaker had arrived. I had taken one of my smaller Bluetooth speakers with me that sounds really good but I have to say the Sony blows it away. My other speaker weighs about 2lbs and by comparison the Sony is a beast weighing in at just shy of 7lbs. The XG300 sits horizontal and has nice rubber feet on the bottom to protect the speaker. Inside of the speaker are a pair of tweeters and what Sony calls X-Balanced midrange/woofer drivers that appear more square than round along with 2 passive radiators. The sound is awesome. The speaker has Bluetooth 5.2 and pairs with everything I connected to fast and perfectly. I connected it to my phone, tablet, laptop and desktop computer with ease. Sony has the Sony Music Center app to allow you to adjust the EQ of the speaker if you don’t want to use what Sony calls Mega Bass. I actually prefer the EQ. As for connections there is a USB-C for charging and it is quick, a USB-A for charging your device, a 3.5mm input for connecting to something like your TV. I have not tried the 3.5mm jack yet but plan to try it on my projector. As I mentioned the unit is not what you might call light but Sony built in a retractable handle that works great and makes for a very smooth look when retracted. I do wish they had arranged the handle to deploy from both sides as opposed to only one side as it makes it a little off balance. There are controls on the top of the speaker for power, Bluetooth, Mega Boost, volume up/down and connection to your phone in the event of receiving a call. Sony claims that it provides Echo Cancelling technology for better call performance. The speaker is very attractive with a cloth covering that is supposed to be IP67 water proof and dust proof. I don’t plan on submerging my new speaker in water to test this so I will just take their word for it. At either end of the speaker where the passive radiators are located there are lights that can be controlled by the Music Center app and there are a lot of choices including OFF. The lights work well without being over bearing. My other speaker has the light at the bottom of the speaker and gets really bright so I never turn it on. The Sony has great ambient light and is great to use. The XG300’s can be paired for stereo and connected to up to 100 of these. Sony claims 25 hours of battery life and you can get 70 minutes of play time with only a 10-minute charge. I haven’t gotten close to having to recharge it at this point. As for sound this speaker is very impressive and it gets loud. With some tweaking of the EQ the highs are detailed without being harsh and the mids and bass sound great. Everything blends well together. This will definitely be my go-to Bluetooth speaker from now on. Obviously, this isn’t the least expensive speaker out there but as they say you get what you pay for and this is worth every penny spent. Can’t wait to get a second one to pair in stereo. I highly recommend the XG300.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mrcarnut,
Thank you for an amazing review and recommendation! We're delighted to hear you like the incredible sound quality, lighting function, design, connectivity, Party connect and long battery life with your new Speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is expensive, the sound is very poor. it sounds very low.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GustavoV,
We are sorry that you are having a sound quality issue with your XE300 portable Bluetooth speaker. This is definitely not the customer experience we want you to have. We can isolate and hopefully resolve this issue by following these suggestions:
- Turn off the speaker and charge the built-in battery sufficiently.
- When listening to music, please make sure to turn up the volume of the speaker and the connected device.
- Pair the speaker and the BLUETOOTH device again.
- Select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality of the speaker.
- Reset the speaker: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611673.html
- Initialize the speaker: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611672.html
We take all user input seriously and will make sure your comments reach the appropriate person. If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Bad sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound and low tinny tones, not a very powerful speaker either.
No, I would not recommend this to a friendAudio cuts out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it’s loud and it cuts off I had for about a month I will not buy it again
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AlejandroS, We're sorry to hear about the issue you're having. This is usually not the case for our speakers nor the experience we want you to have. If the audio sound is intermittent through the speakers when playing, there may be a problem with the connection or a problem with the speaker. Follow the steps on this link to try to resolve this issue:
https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000669955.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Not working after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items sucks only lasted me 2 months. Doesn’t turn on anymore, used it for work daily Monday-Friday
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosO,
This is not the experience that we want you to have. This isn't normally the case with the SRSXG300. Make sure to charge the speaker with the supplied AC adaptor. The speaker is also capable of running on power from an AC outlet connected by the supplied AC adaptor.
You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/articles/00228345
The speaker comes with a 1-year manufacturer's warranty. If still not resolved, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Poor Sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. After return date starts making a humming sound.
No, I would not recommend this to a friendSony speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger did not work really good but other than that it’s pretty ok
No, I would not recommend this to a friendHigh quality design and sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is leading the industry when it comes to audio products. In my opinion their headphones and speakers sound much higher quality than many other brands. THE XE300 speaker is no exception when it comes to sound quality it is high quality. Starting off with build quality. This exterior of this speaker is covered in a mesh material around the speaker and a hard rubberized material around the rest of the speaker. The materials feel premium and are durable. It should be able to handle day to day abuse. It charges via a USB-c port which is my preference since it is becoming the world standard. It means one less different cable to carry around. It has a quick charge feature which allows it to give you 70 minutes of listening time for a 10-minute charge. I enjoyed this feature because it seems like every time, I pull out a speaker to use it, I never have it charged up. Once fully charged this speaker has plenty of battery to last you multiple days of listening. The other important aspect of any Bluetooth speaker is sound quality. As I mentioned in the beginning, this speaker along with all Sony products sounds amazing. Even at the highest volume it does not have any distortion. It gets loud enough to fill any decent sized room and is also great when listening to outdoors. One thing that really impressed me was the speaker phone. Not all speakers have a speaker phone capability. However, I tested this one out with several people and they were not even able to tell I was using a speaker. You also do not have to be extremely close to it so it can be used for conference calls etc. The only small downside that I could find is that it is a directional speaker. Meaning audio only comes out of the front of the speaker so you must be conscious of which way you have the speaker facing in order to get the best quality. This is a small gripe and it is still a great speaker. If you are in the market for a high-quality speaker that sounds great and is built well then, I would recommend this speaker. One other note is that it is on the large side. Although it is pretty light weight it is not the smallest or most compact. That is not a big deal but if it is something you were going to throw in a backpack it might be something to consider.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dlowen,
Thank you for sharing an in-depth review with your new XE300 speaker. We're glad to hear you are enjoying the amazing sound quality, build quality, and lightweight of the unit. We appreciate your review regarding the position of the speaker. The shape of the speaker is designed to naturally fit in your hand and it can be placed either vertically or horizontally (multi-placement). For more details, refer to this help guide link: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000669364.html
The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for recommendation and for choosing Sony! - Kris
DON’T BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst speaker EVER. Doesn’t pair well. Very Very low volume.
No, I would not recommend this to a friendbeat speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good this speaker sound quality beat and the battery too
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoseV,
We regret to hear that you are not satisfied with the sound quality and battery life of the XG300. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions. Make sure to charge the built-in battery sufficiently. For more information, please refer to this link (under "Built-in battery life"):
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Not good Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth works bad sometimes. Also it's ez for others to pair with the speaker
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NotThnknBoutIt,
We regret to hear that you are not satisfied with the SRSXG300. For optimum performance, it is recommended to install the latest software version of the speaker. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
Make sure to also follow the steps on this link when pairing the speaker:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669888.html
The speaker has an operating range of approximately 30 feet (10 meters) within a line of sight but will vary depending on the surrounding conditions. It is recommended to use the speaker within this range when using the Bluetooth connection.
NOTE: Communication range will vary according to whether walls or other obstacles are located between the devices, the material used in the intervening walls, the presence of Radio Frequency (RF) interference and other environmental conditions, and the type of software being used, if applicable.
You may also refer to the troubleshooting steps on these links to help resolve those Bluetooth issues:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/articles/00097458
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000672848.html
If still not resolved, initialize the speaker:
-While the speaker is turned on, press and hold the (play)/(call) button and the MEGA BASS button until the speaker turns off (5 seconds or more). The speaker is initialized. Settings such as volume, etc., are restored to the default settings, and all pairing information is deleted.
Note: The speaker cannot be initialized while the power is off.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph
Good in the right circumstances
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with the Sony XE300 has been mostly positive but a mixed bag musically. Out of the box, it’s a pleasing, compact design. I appreciate that it charges via USB-C, same as my phone, so no extra cord to keep track of. The dedicated “Battery” button is great. A press of the button announces battery percentage and takes the guesswork out of the need for recharge. After a single charge and hours of use at medium-high volume, it’s still going strong. Battery life is rated at 24 hours. Connection to my phone (Galaxy S22 Ultra) couldn’t have been easier. When I powered on the speaker for the first time, a prompt appeared on the phone to connect to the new device. Easy! Phone calls can be answered by the press of a button. I can carry on a conversation normally, callers are loud and clear, easy to understand, but it is apparent to the caller that it is a speakerphone. The size and shape make it easy to grab and go. The rubberized exterior is pleasantly grippy and seems very durable. The IP67 rating means that the speaker is dustproof and water resistant. I can confidently take it to the park, beach, or poolside. Onboard controls are straightforward and intuitive. The Sony XE300 has an impressive ability to fill a space with sound, but the quality of the sound varies widely with the type of music. As mentioned at the top, music playback has yielded mixed results. The major limitations are bass reproduction and volume, with the bass lacking depth and punch. I was listening to some vintage country (think Hank Williams Sr./Willy Nelson/Waylon Jennings), and I thought it sounded terrific! When I changed over to some contemporary music with deep, powerful bass, the limits of the XE300 were quickly revealed as the music reproduction became muddy and distorted. Volume is adequate but not what I would characterize as loud. For personal use to create some atmosphere, this is a good speaker. It is not the speaker I would take to a party in a large space or where it needs to be heard above the din of the festivities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GamerDad,
Thank you for the positive feedback. We really appreciate the time you took to share so many details about your experience with the speaker. We're glad you like the sound quality, battery performance and design of the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. And by connecting multiple devices (up to 100 devices) compatible with the Party Connect function, you can liven up parties with loud volume. Thank you for choosing Sony!
Regards,
David
It was not really that good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An echo studio for the same price has much better sound
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Diplex,
We regret to hear that you are not satisfied with the speaker. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Poor quality speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor sound! I wish I could return the product!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LucyB,
Thank you for the review and we do apologize for the inconvenience. The sound quality of the speaker will depend in the source that you're playing. Also, if there is ambient noise or another speaker nearby, the Ambient Noise Sensing function may activate and cause this issue. You can deactivate the Ambient Noise Sensing function using the Sony | Music Center app or speaker button. Refer to this link for more details:
https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000669370.html
The sound becomes low while in use when the speaker has low battery. Turn off the speaker.
Charge the built-in battery sufficiently.
For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
The salesman Lied!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman Lied The sound was not loud enough, weak!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ring,
Thank you for telling us about your experience with your SRS-XE300 speaker. We're sorry to hear if you find the speaker doesn't get very loud. We want to make sure you are getting the most out of your speaker. Depending on the connected BLUETOOTH device, volume adjustment on the BLUETOOTH device may not change the volume level of the speaker (i.e. the (power) indicator does not flash). When the volume of the speaker sounds low, adjust the volume level of the BLUETOOTH device to an appropriate one, and then adjust the volume level of the speaker with the +/- (volume) buttons on the speaker.
If the Sound becomes low while in use, refer to these helpful links:
https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611675.html
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00278737
By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.
Should you need further assistance, please let us know so we can turn your experience around. You may send us an email at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Great portable speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony SRSXE200 is an all-around great portable bluetooth speaker with an incredibly easy pairing process and physical control buttons to make changing settings possible without the need for an application. While this is not the best sounding portable speaker on the market, I think it is probably one of the better water/dust-proof speakers that is also durable. This makes the XE200 great for outdoor parties regardless of the weather or environment, and for this kind of use case I think the sound is fine as it is out the box, and if you are willing to either install the app or look up the guide for changing the default connection quality (changing the codec), there are some additional modifications you can make to help improve the sound quality to your liking. I am personally not a fan of the look of the speaker, but I do understand that it is designed in a way to help boost the sound for people who aren't directly in front of the speaker, and this again means it is something that I can overlook since it serves a purpose. Speaking of the application, I am extremely glad that it is not required to get full functionality out of the speakers, the only thing you cannot do without the application is to update the speaker, which for me is fine since I am not having any issues and do not see any reason to update currently. However, if you are having issues, or see that an update is adding a feature that you would like, I personally would just install the app to do the update and then uninstall the application again. It is refreshing that Sony has not made it mandatory to install an additional app on my phone for something like a bluetooth speaker, the fact that all functionality can be completed using the physical buttons on the speaker itself is very nice and is something I would like to see from more manufacturers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jonnyd2885, Thank you for the awesome and detailed review of your Sony SRSXE200 speaker! We're very happy to hear you're enjoying the easy Bluetooth pairing process, IP67 rating, durable design, and cool new features of your new speaker. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam