Customer Ratings & Reviews

Hi JoseAlmazan, Awesome! It's amazing to hear you appreciate the superb features, especially the incredible audio and excellent features of this portable Bluetooth speaker. Your assessment is spot on! The XE200 is lightweight and portable, meaning you can take it with you wherever you want to go. And with a handy strap, it will always be by your side. Inspired by the audio systems used at professional concerts, Sony's unique Line-Shape Diffuser creates line source and distributes the sound energy much more evenly, across a wide sound front, to better fill your venue with audio. This spreads high-quality sound further and wider around your venue, without the sound losing quality. Thank you so much for choosing Sony! -Jess

Hi Chris, Thank you for the feedback on your experience with your SRSXE300. We're pleased to hear you like the great and loud sound this unit delivers. And we're sorry to hear that the battery life did not meet your expectations. Please note: For charging the built-in battery of the speaker, the Battery Care mode option is available in addition to the normal charging method. Battery Care mode limits the maximum charge capacity to approximately 90% and makes the battery life last longer. The playback time available in Battery Care mode is shorter than the time available when the built-in battery is charged by the normal charging method. At the time of purchase, the speaker is not in Battery Care mode.

You can place/bring the speaker into/out of Battery Care mode with “Sony | Music Center.” Hope this helps!

The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing SONY! -Sam

Hi Maitreya,

Thanks for sharing your 5-star review and experience with the SRSXG300. We're glad that you like the sound quality of the speaker. We also appreciate your feedback about its volume. The overall volume may vary depending on the source content. Turn up the volume of the speaker and the connected device.

The sound may become low in the following cases. This is not a malfunction.

-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly.

-When the ambient temperature of the speaker is high.

For optimum performance, make sure to charge the built-in battery sufficiently.

With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect.

In case you need further assistance, please email the below information to socialsupport@am.sony.com.

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.

Thank you for choosing Sony!

-Ralph

Hi Cachomax,

Perfect! We're thrilled that you like the sound quality and portability of the speaker. Thank you for choosing Sony!

-Ralph

Hi DonaldN, Fantastic! We're very pleased to hear that you're whole family are enjoying the excellent sound quality and battery life of our Sony SRSXG300 speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony! -Sam

Hi LucasA,

You made the right choice with the Sony XG300! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi EdwardM,

You made the right choice! We're thrilled that you are enjoying the sound quality and battery life of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi DanaleaC,
Awesome! We're happy to hear you like the sound quality, waterproof feature, and easy connectivity with your XE200 Bluetooth speaker. Thank you so much for the 5-star rating and for choosing Sony! - Kris

Hi RamonS,
Awesome! It's nice to hear you like the sound quality and stylish design of your Sony speaker. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Thank you for choosing Sony! - Kris

Hi Microsoft365disaster, We're glad that you are enjoying your new speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony. Erin

Hi RobertH,

Thank you for the purchase! We're glad to hear that you're enjoying the sound quality and IP67 waterproof design of the speaker. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Thank you for choosing Sony!

-David

Hi LisaN, We're truly glad you appreciate most of the features of this speaker. It's good to hear you like the ease of use, excellent audio, newly developed X-Balanced Speaker Unit, and Line-Shape Diffuser feature of this portable unit. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you so much for your purchase and for the 5-star rating! -Jess

Hi JManzG, Thank you for the positive review! We're pleased to hear you like the overall value, clear, smooth, and powerful sound, and easy Bluetooth pairing of your Sony XG300. Thanks for choosing Sony! -Sam

Hi Jmak, Awesome! We are so glad to hear that you are happy with your new SRSXE200! The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing Sony! -Carl

Hi mabreger,

Great! We're glad that you like the sound quality connectivity, and Bluetooth function of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi Cappy314,

You made the right choice! We're thrilled that you like the sound quality and lighting function of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi YvonneM,

Thanks for sharing your review and experience with the XG300. We're glad that you like the sound quality of the speaker. Your feedback about its volume is greatly appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:

https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

The overall volume may vary depending on the source content. Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.

-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.

You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Hi TroyF,

Amazing! We're thrilled that you are enjoying the sound quality, portability, and battery life of the speaker. Thank you for choosing Sony!

-Ralph

Hi JaxonH,

Perfect! We're thrilled that you are enjoying the sound quality of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph