Customer Ratings & Reviews

Hi there, Thanks for sharing your experience with us. We're glad that you're happy with it. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony! -Craig

Hi IB2021,

Thank you for the purchase! We're glad to hear that you like the value and sound quality of the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. We appreciate the recommendation and thank you for choosing Sony!

-David

Hi SABE49,

Very nice! We're glad to hear that you like your new Sony speaker. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi Beerbelly78,

Thanks for sharing your review and experience with the XG300. Your feedback about the sound quality is greatly appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:

https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Hi TeranceP,

We appreciate your 5-star review of the XG300. It's unfortunate that you had to return the speaker. The TV must support the A2DP (Advanced Audio Distribution Profile) Bluetooth profile to pair and connect Bluetooth speakers. Please check the specifications of the TV.

Thanks for sharing your review and we hope you will consider Sony for your future purchases.

-Ralph

Hi ZaneW,
Thank you so much for taking the time to leave an excellent rating! We really appreciate how much you like the XE3000 speaker and we're sorry to hear that the unit was stolen. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thanks again for purchasing SONY! - Kris

Hi Poppas, We're glad that your cousin is enjoying this speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony. Erin

c

That's great, Chris! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig

Hi Nicky, Thank you for the feedback on your experience with your SRSXE200. We regret to hear that the volume level did not meet your expectations. By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission. If the sound is too low or the sound can't be heard, visit this link to help resolve the issue: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe200/articles/00278737
Hope this helps!
The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi Martypopper456, Thanks for the feedback. The XG300 speaker is perfect for bringing a big sound to a portable party. Whether you’re at home or at the beach, park or poolside, this speaker will give you a great sound even at high volume, and will have enough battery life to keep going as long as you do. And, with a comfortable retractable handle, when you’re ready, just grab it and go. Thank you for choosing Sony! -Craig

Hi TimmyW,

Thank you for the 5-star rating! We're glad to hear that you love the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thank you for choosing Sony!

-David

Hi Nick,

Thanks for sharing your review and experience with the XG300. Your feedback about the battery life is greatly appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:

https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

Make sure to charge the built-in battery sufficiently. Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions. For more information, please refer to this link (under "Built-in battery life"):

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Hi Malena, we're sorry to hear that you have an issue with the sound quality and Bluetooth connectivity of your Sony unit. For sound issues, please follow this link:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html

For Bluetooth issues, please follow this link:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669928.html

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:

https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

~Earl

Hi Mft23, Excellent! We're glad that you are enjoying the audio quality. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! Erin

That's wonderful, Keven! We're happy to hear that you are satisfied with your purchase with the help from the representatives from your dealer. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing Sony! -Craig

Hi User836741, thanks for sharing your experience with the Sony - XG300 Portable Speaker. We are genuinely sorry to hear that it has not performed as you expected. We do have some useful recommendations we'd like to share, if what you're looking for is to enhance the sound quality.
1- Download the Sony Music Center app and adjust the Sound quality settings and the Equalizer to your preference
2- Switch the Bluetooth connection to Priority on Sound Quality
3- Press the MEGA BASS button on the speaker for a real enhanced bass effect
4- Turn on the Live Sound Effect within the Sony Music Center app, you can go to Settings > Sound > Sound effect > Live Sound
We hope these steps help to make your experience better. Thank you for choosing Sony. Regards, - Dominick

Hi S23P, we're glad you are enjoying our product! The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! ~Earl

Hi KeerthiG, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Please follow this link to isolate the issue:

https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611663.html?search=sound%20quality%20

If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! ~Earl