Customer Ratings & Reviews
- Model:
- SRSXE200/L
- SKU:
- 12376138
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
to a friend
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best speaker, weird shape doesn’t fit in locations as well as UE BOOM, Quiet and no bass, flip 6 or UE Boom are both better buys
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi kmonke, We're sorry to hear that the shape and bass/volume level of this speaker did not live up to your expectations. To ensure optimal listening experience, install the Sony Music Center app to adjust the equalizer and and set the BLUETOOTH connection quality to "Priority on Sound Quality". The “Priority on Sound Quality” preference provides compatibility not only with SBC but also with AAC and LDAC* for music playback of high sound quality.
And please note: The sound may become low in the following cases. This is not a malfunction.
When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
When the ambient temperature of the speaker is high.
If the sound becomes low while in use, follow the procedure below.
Turn off the speaker.
Charge the built-in battery sufficiently.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Best Buy NEVER again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is not loud at all when I tried to return it they told me there was a 15 day return so now I'm stuck with a cheap speaker! I will NEVER shop here at Best Buy again! **Amazon is the best way to buy things, they honor all returns no matter the date! Best Buy NEVER AGAIN!
No, I would not recommend this to a friend
Just couldn't make 5 stars
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of great things about the SRS-XE200 but a couple that make it miss the perfect mark. One, and maybe this is being nitpicky, but the lack of an actual charger (you get an exceptionally short cable, but no brick) coming with the unit just soured the unpacking process for me. At least the unit was packed in entirely recyclable material, with little wasted space. Setup was pretty straightforward with my iPhone, requiring the Sony Music Center app to be installed. One thing that makes this less user friendly than a similar Bose unit I own is that you have to manually turn it on before the app will pick it up. Had no issues syncing with Amazon Music, even via the Music Center app. The other 'odd' thing I had happen was that I had the unit set to auto turn-off after 15 min without use. For whatever reason that didn't happen, it stayed on overnight, self-connected to my iPhone in the morning, and blasted a commercial from an ad that played in a game - waking my wife up (she was happy...). I haven't had a chance to try to cause this again, but thought I should mention it. The actual build of the unit seems really solid, likely waterproof/resistant (didn't test...), and I think it could take quite a beating if you took it camping or something. The connected strap I think ties into that. The sound quality is pretty good, though it did seem a little 'throaty'. I didn't see a huge difference when using the EQ in the Music Center app to change levels. It certainly can pump out the volume and bass. I did not have the opportunity to pair with another unit, which apparently is a thing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShanGus, Thank you for the feedback on your experience with your Sony SRS-XE200. We're glad you're enjoying the solid built quality, IP67 rating, ease of setup, excellent audio quality, and punchy bass of this speaker. We also appreciate your feedback about the lack of a USB AC adaptor. You can use your existing or any commercially available USB AC adaptor to charge this speaker.
With regards to the Auto Standby (power saving) function issue that you had, it is possible that the speaker is still connected to your phone and it is connected using HFP (Hands-free Profile) BLUETOOTH connection. But good to know that you haven't had encountered this issue again.
If you're having some sound quality issues even after adjusting the EQ, please try to reset or initialize the speaker and reconnect it to your phone.
For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help.
The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam
Waste of money, dont buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it at all, sound was not great. We used it in a outside swimming pool area while on vacation and it sounded cheap. Therefore, i returned it.. i should have done and still need to do some more research on these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kingranch78,
Thank you for taking the time to review your SRS-XG300 speaker. We're also sorry to hear that it hasn't performed to your standards when it comes to the sound quality. The XG300 features 3 sound effects depending on your needs (STAMINA, EXTRA BASS, and LIVE SOUND).
This function can also be adjusted on the Sony Music Center app. Additionally, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs. You can also check the app that you are using (for audio) or your source device for sound settings and adjustment.
It's also unfortunate that the unit had to be returned. We could've walked you through with some troubleshooting and offer assistance with our product.
We hope you will consider Sony again in a future purchase. Thank you for the feedback.
Sincerely,
Jess
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until one day it stopped, wouldn’t play my music and I couldn’t even turn it off.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi buckwheatking. We're sincerely sorry to hear you've had this experience with your portable Sony speakers. This is not the experience we want you to have. We definitely want to let you know there are always troubleshooting steps to perform if this issue occurs. Please access the following links for guidance: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669902.html.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669933.html. Hope you really find this helpful. Thanks for choosing Sony. -Milton
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too loud, I expected it to be louder for that price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelG,
Thank you for taking the time to review your SRS-XE200 speaker. We're sorry to hear you find the speaker doesn't get very loud. We want to make sure you are getting the most out of your speaker. Depending on the connected BLUETOOTH device, volume adjustment on the BLUETOOTH device may not change the volume level of the speaker (i.e. the (power) indicator does not flash). When the volume of the speaker sounds low, adjust the volume level of the BLUETOOTH device to an appropriate one, and then adjust the volume level of the speaker with the +/- (volume) buttons on the speaker.
If the Sound becomes low while in use, refer to these helpful links:
https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611675.html
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe200/articles/00278737
By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.
If you need further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Great sound in a small package
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony XE300 portable X Series packs a lot of punch in a small package. Most of us have had out share of bluetooth speakers over the years however when you take this speaker out of the box you can feel the quality as soon as you pick it up. The weight of the speaker gives it good stability and shows you that Sony didn't skimp on quality by using cheap plastic components. The speaker was already charge to 70% when I opened the box so it didn't take long to top it off to 100% using the included USB C cable. Thank you Sony for using USB C in this product since most of us already have many USB C products around the house. There is no need to download the Sony Music center app to use as a basic bluetooth speaker however there are some cool features that let you add sound effects to whatever music you are playing and allow you to adjust settings on the speaker When I first saw the Line diffuser design I was unsure if this speaker could pump out some serious sound but boy was I wrong. I used this speaker in my garage on a Saturday while I was doing some projects and I wife came out thinking I was having a party. The line diffuser design created a high quality sound that filled my garage without any issues. The speaker also has a IP 67 rating so it is fairly durable. I look forward to using it out by the pool or at the beach. One great feature that Sony included is the ability to link up to 100 speakers which will allows you to continue the party in multiple spaces at the same time. Battery life is great on the XE300 as I was easily to get about 24 hrs on a single charge and in a pinch you can get about 1 hr of usage time by charging for only 10 minutes. Overall if you are in the market for a rugged, portable bluetooth speaker that produces great sound then the Sony XE 300 is a great choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kayjay104, Great! We're glad that you are enjoying the audio quality of your new speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! Erin
SRS-SG300
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited when Fedex showed up at my door with this wonderful thing. When I unboxed I was surprised at the hefty packaging. It was well done, clean and beautiful. Once unpacked, I plugged it in, chomping at the bit to experience the sound but I wanted to make sure it was fully charged first. The reported 25 hours of battery life for a speaker this size floors me and I was ready to put it through its paces. Asthetically, it is beautiful. The grey cloth cover is gorgeous and the retractable handle is a great touch and very sturdy. On the back is a cover for the connections and battery and ambient light buttons that when closed is flush with the surface. the ends are the wonderful bass with a coupld of LEDs that Sony uses in its SRS line everyone will be familiar with. The LEDs do change and "dance" to the music. Let's get to the sound! No matter your music pleasure, I don't think the XG300 will disappoint. I started with Disturbed's Sound of Silence to catch the lows and highs and bass. All I can say is WOW! I'm in love! I moved on to Bohemian Rhapsody. Treble sounded extremely clear and crisp. I played with the bass-boost button but preferred it on and then left it there. It never became muddled or muddy. I then moved on freely to listen to a wide range of my favorites from Creed, to Kansas, Garth Brooks, to Matchbox Twenty. I then worked back to the oldies and goodies with CCR and Lynyrd Skynyrd. The SG300 never played a bad note. I lost track of time, but I never actually hit the end of the battery in my testing so I apologize that I can't attest to the 25 hours. It certainly lasted longer than I jammed out. I know at louder volumes the battery will drain faster but I had no issues. I'm super happy with this speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mskelbel,
Amazing! We're glad that you like the packaging, design, and sound quality of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thanks for choosing Sony!
-Ralph
Not loud enough for outside
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissappointed! Purchased this for walk-up music for youth baseball tournaments. Batters could barely hear it when hanging on the backstop 10 feet away. Spectators could not hear it at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Verona, We're sorry to hear that the volume level of your Sony SRSXG300 did not live up to your expectations. This is definitely not the news that we would like to hear. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You may refer to these links for more information: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html Hope this helps.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
catch my dust
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an item off amazon it destroys this for only 70 freakin bux
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AquilB,
We regret to hear that you are not satisfied with the speaker. Your feedback is extremely important to us and is very much appreciated. We would like to know more about your review and turn your experience around. Please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Issue:
Sincerely,
-Ralph
Worst speaker of all time?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually the worst sounding speaker I’ve ever heard in my life. The app helps 0%.if you hate music, buy this speaker!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brooks,
Thank you for the review and we're sorry to hear what happened with your speaker. The sound quality of the speaker will depend in the source, battery and environment that you're playing. Check this link on how to isolate and resolve your issue.
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00245763?cpint=spt-wsp_triage_00228345_lowsound
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Sony speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From Sony, this product is very sad! I'm very disappointed!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SugaShane,
We regret to hear that you are not satisfied with the speaker. Your feedback is extremely important to us and is very much appreciated. We would like to know more about your review and turn your experience around. Please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Issue:
Sincerely,
-Ralph
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as i thought it would be....................
No, I would not recommend this to a friendDisgruntled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy. Much lower sound than what I anticipated outdoors. If you were not directly in front of the speakers you could barely hear the sound. Definitely not 360 degrees. I took both speakers back.
No, I would not recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is the best bluetooth speaker brand on the market. Buy Sony or nothing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Schlapper, Awesome! We're happy to hear that you are enjoying your new speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! Erin
Satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome bluetooth speaker, especially at the sales price I purchased it for!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bake, we're glad you are enjoying our product! The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thanks for choosing Sony! ~Earl
S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t sound much lm never get one of those any more
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarvinS,
We regret to hear that you are not satisfied with the sound quality of the XG300. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Caution to those considering Best Buy delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Package left by delivery driver on neighborhood sidewalk with text saying it was dark outside!?! I did get a pic…I paid extra for expedited scavenger hunt delivery?!? Never again. Beware!
No, I would not recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice speaker! It’s a little muffled and not as clear as I want it to be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ItsMe Great! Good to hear that you like the speaker. For sound related concerns, please check the Help Guide for troubleshooting steps to follow.
https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html
The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! Erin
Not loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was louder in store; at home it was what i experienced in the store
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SharonB, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the volume level of our product. In stores, speakers are often placed at optimal positions to showcase their sound capabilities to customers. At home, the placement of the speaker, such as close to walls or in a corner, can affect the audio performance. Experimenting with different placements might help you achieve better sound. For low sound issues, please follow this link:
https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl