Customer Ratings & Reviews

Hello Nikknakk91,
That's great! We're glad that you are having fun and enjoying your new Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Thank you for choosing Sony! - Marco

Hi Leoo,

You made the right choice! We're glad that you like the size and amazing features of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi Malena, we're sorry to hear that you have an issue with the sound quality and Bluetooth connectivity of your Sony unit. For sound issues, please follow this link:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html

For Bluetooth issues, please follow this link:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669928.html

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:

https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

~Earl

That's great, pjmo! We're glad that you are happy with your speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thanks for choosing Sony. Enjoy! -Craig

Hi eric,

You made the right choice! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hello David,
That's awesome! We are pleased that you are satisfied with your Sony SRSXE200. The Sony XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Enjoy and thanks for choosing Sony! - Marco

Hi CarlosT,

Awesome! We're glad that the speaker is perfect for your lifestyle. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

-Ralph

You made the right choice, Bummedoutfan! We're glad that you are happy with your new Sony speaker. The XG300 speaker is perfect for bringing a big sound to a portable party. Whether you’re at home or at the beach, park or poolside, this speaker will give you a great sound even at high volume, and will have enough battery life to keep going as long as you do. And, with a comfortable retractable handle, when you’re ready, just grab it and go. Thank you for choosing Sony! -Craig

Hi Yeah,

You made the right choice! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi Miguel, thank you for sharing your feedback and we're sorry if the bass did not meet your expectations. This is definitely not the experience we'd like you to have. Allow us to help and turn this experience around.

You can enjoy more dynamic sound (MEGA BASS effect). You can take either of the following procedures for setup.

At the time of purchase, the MEGA BASS sound effect is activated.

On “Sony | Music Center,” tap [SRS-XG300] - [Settings] - [Sound] - [Sound Effect] - [MEGA BASS].

Press the MEGA BASS button on the speaker.
Each time you press the button, the MEGA BASS sound effect is activated or deactivated.
Ref: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html?search=bass

Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Sincerely, Erin

Hi User836741, thanks for sharing your experience with the Sony - XG300 Portable Speaker. We are genuinely sorry to hear that it has not performed as you expected. We do have some useful recommendations we'd like to share, if what you're looking for is to enhance the sound quality.
1- Download the Sony Music Center app and adjust the Sound quality settings and the Equalizer to your preference
2- Switch the Bluetooth connection to Priority on Sound Quality
3- Press the MEGA BASS button on the speaker for a real enhanced bass effect
4- Turn on the Live Sound Effect within the Sony Music Center app, you can go to Settings > Sound > Sound effect > Live Sound
We hope these steps help to make your experience better. Thank you for choosing Sony. Regards, - Dominick

Hi BrookR,

Awesome! We're glad that you are enjoying the sound quality of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi Tvtv,

Thanks for purchasing the SRS-XE200. We are really delighted to hear you're satisfied with the loud and incredible sound quality of your new XE200 speaker. If there is something that we can help you with regarding your 3-star rating, we are more than happy to help you out.

The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thanks for choosing Sony! -Jess

That's great to hear, IKKI! We're glad that you are enjoying your new Sony portable speaker. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. We appreciate the recommendation and thanks for choosing Sony! -Craig

Hi Adrian,

You made the right choice with the Sony XG300! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi Jasper, Great! We're pleased to hear you like the bass quality of your new Sony SRSXG300. If the sound skips or the Bluetooth connection is unstable, please follow the troubleshooting steps on this link to resolve this issue:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000672848.html

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

The XG300 wireless speaker plays as hard as you do, with up to 25 hours of battery life and IP67 water and dust resistance. Its rich full sound and booming bass are perfect for when you want quality audio that goes wherever you go. With the XG300, you’ll take a Powerful Party Sound with you and with built-in lighting you can take a little atmosphere too. The pop up handle makes is easy to carry when you want to bring it out with you and just pop down, when you don't need to. Thanks for choosing Sony! -Sam

Hi RuviL, We're glad that you like the XE300. We are sorry if this doesn't have a handle. We have noted your input and will be sure to forward this feedback to the appropriate department. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony. Erin

Hi adr67,

You made the right choice! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi TaylorS, Thanks for the feedback. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony and enjoy your headphones! -Craig