Customer Ratings & Reviews

Hi CalandraC, Thank you for your feedback. We're glad that you like the sound quality in a quiet room. This speaker is suitable for both indoor and outdoor use, especially when considering the speaker’s design with an IP67 rating. Meaning it is indeed built to withstand exposure to natural elements such as dust and water.

However, we understand your concern about sound performance when there's other noise around. It's important to note that the sound performance can vary depending on the specific outdoor environment, including factors such as wind, background noise, and open spaces, which may affect the perceived loudness.

In some cases, you might find that the speaker's sound may not be as loud as desired for outdoor use, especially in noisy or wide-open areas. For optimal sound quality and performance, we recommend using the speaker primarily for indoor purposes, where environmental factors are more likely controlled, and you can fully enjoy its audio capabilities.

The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing Sony! -Erin

Fantastic, BrooklynSue! Thank you for sharing such an excellent shopping experience. Good to hear that you are satisfied with your purchase and you are enjoying the loud, incredible sound quality this speaker delivers. Glad to know you find it easy to use. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you so much for leaving us such a wonderful review of your new speaker! -Jess

Hi LMK2018,
Thank you for the positive feedback and recommendation! It's lovely to hear your enjoyable experience with the powerful and clear sound of your XE200 speaker. Thanks for choosing Sony! - Kris

Hi ViankaM,

We appreciate the 5-star rating and we're glad to hear that you love the design and price point of the Sony speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony and enjoy your speaker!

-David

Hi EllenC, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl

Hi MichaelB,

Great! We're glad that you like the sound quality, Bluetooth function, and portability of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi Daniel, Fantastic! Glad you like the impressive battery life of your Sony SRSXG300, which should easily cover your workday needs. Thanks for choosing Sony! -Sam

Hello Esty711,
Thank you for sharing your feedback regarding your Sony SRSXE300 Portable Speaker. While we're glad you appreciate the sound quality, we're sorry to hear you find the speaker doesn't get very loud as you would like. We want to make sure you are getting the most out of your speaker. Depending on the connected BLUETOOTH device, volume adjustment on the BLUETOOTH device may not change the volume level of the speaker (i.e. the (power) indicator does not flash). When the volume of the speaker sounds low, adjust the volume level of the BLUETOOTH device to an appropriate one, and then adjust the volume level of the speaker with the +/- (volume) buttons on the speaker.

If the Sound becomes low while in use, refer to these helpful links:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00278737https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611675.htmlhttps://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00278737

By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.

If you need further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:


Sincerely,
Marco

Hi JacobM,

Great! We're glad that the speaker is perfect for your son's lifestyle. Thank you for choosing Sony!

-Ralph

Hi PrismaV,

Great! We're glad that you like the sound quality, battery life, and connectivity of the speaker. Thank you for choosing Sony!

-Ralph

Hi MarisolB, we're glad you like sound quality of our product! Thanks for choosing Sony! ~Earl

Hi Obrian, Great! We're glad you like the overall performance of your new Sony SRSXE200. We recommend installing the Sony Music Center app to adjust the equalizer to ensure optimal listening experience.
Hope this helps! The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi SandraT, We're glad that you like the audio quality of your speaker. Thank you for choosing Sony. Erin

Hi MiguelC, we're glad you love our product. Thanks for choosing Sony! ~Earl

Hello StephanyD,
That's awesome! We're glad that your husband can listen to his favorite music while working. He can bring it anywhere he wants without worrying, thanks to the amazing waterproof and dustproof design of our XE200 speaker. Thank you for choosing Sony! - Marco

Hi Crystal,

Great! We're thrilled the sound quality of the speaker is perfect for your lifestyle. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi joy4rk, Excellent! We're glad you like the vocal clarity, and surround sound quality of your Sony SRSXE200. To ensure optimal listening experience, install the Sony Music Center app to adjust the equalizer and set the BLUETOOTH connection quality to "Priority on Sound Quality". The “Priority on Sound Quality” preference provides compatibility not only with SBC but also with AAC and LDAC* for music playback of high sound quality. Hope this helps!

The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi Courtz, Great! Thank you for the awesome feedback! We're really delighted you like the portable size and you're enjoying the incredible sound quality of the speaker. Glad to know it fits perfectly in your window ledge in the bathroom. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for giving the product a perfect rating! -Jess

Hi LarryS, We are glad to hear that you are happy with your purchase. Thank you for choosing Sony! -Carl