Customer Ratings & Reviews

Hi ElectronicsFan,

Thanks for sharing your review and experience with the XG300. We're glad that you like the sound quality of the speaker. Your feedback about its overall volume is greatly appreciated.

For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:

https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

The overall volume may vary depending on the source content. Turn up the volume of the speaker and the connected device. You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.

-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.

-When the ambient temperature of the speaker is high.

Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Hi BradC, we're glad you like the sound quality of our product! The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! ~Earl

Hi KelliZ, Amazing! Good to know it works great and it pairs perfectly with your other Sony Bluetooth speaker. Thanks for choosing Sony! -Sam

Hi 9210, Thank you for choosing Sony! We are glad to hear that you found the perfect speaker for you! Thank you for the 5-star rating!

Regards,
Carl

Hi Shot, Awesome! We're glad that you like the audio quality of your speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! Erin

Hi Elijahthegreat1,

Thank you for the review and we're glad to hear that you like the sound quality and size of the speaker. The sound quality will depend in the source, battery and environment that you're playing. We recommend to fully charge the speaker. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Thank you for choosing Sony!

-David

Hi ManKorn,

Thank you for the review and your feedback is greatly appreciated. Bring the party with you and spread sound with the XE200 Wireless speaker. A line shaped diffuser and X-balanced speakers provide a wide sound stage, with powerful bass and richer sound. Pair with IP67 Waterproof, dustproof and shockproof design, this speaker is made for even the strongest elements. Thank you for choosing Sony!

-David

Excellent choice, FrankRyan! We are glad to hear that you are happy with your new SRSXE200! The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing Sony! -Carl

Hi Bigsound, Great! We're glad that you're enjoying the audio quality and ease of charging. Thank you so much for choosing Sony. Erin

Hi Anthony, Perfect! We love to see our products in action! We're thrilled to hear you are very pleased with the excellent audio and overall performance of this great speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for sharing your awesome feedback and for choosing Sony! -Jess

Hi AmitS,
Nothing really makes us happier than hearing about satisfied customers! We're really glad that you are having a great time with your XG300 speaker. Thanks for choosing Sony! - Kris

Hi veronica,

Great! We're glad that you and your family are enjoying the performance of the speaker. Thank you for choosing Sony!

-Ralph

Hi BenM, we're glad you love your new speaker. Thanks for choosing Sony. ~Earl

Hi Kirti, We're very happy to hear you're enjoying the ease-to-carry design of your Sony SRSXE200. For better battery performance, try to enable the Stamina power option and the Auto Standby (power saving) function. REF: https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000669370.html

https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000614341.html

The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi Daniel, Fantastic! Glad you like the impressive battery life of your Sony SRSXG300, which should easily cover your workday needs. Thanks for choosing Sony! -Sam

Hi RahulM, Thank you for the 5-star review of your SRS-XE200 speaker. We're also glad to hear you're happy and satisfied with the incredible soundstage, and outstanding sound quality. Glad to know you appreciate the amazing build and design of the unit. Thank you for your feedback regarding the Sony Music Center app. Know that we take all feedback seriously and will pass your suggestions along to the proper team for future enhancement. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Thank you for choosing Sony! -Jess

Hi MizzBB, That's cool! Thank you for the 5-star rating and for purchasing our XE200 Portable Bluetooth Speaker. We're glad that the speaker is perfect for your lifestyle and you are enjoying its incredible audio quality. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the XE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thanks for choosing Sony! -Jess

Hi JaidenD,

You made the right choice! We're thrilled that you are enjoying this amazing speaker. Thank you for choosing Sony!

-Ralph

Hi HughU,
Thank you so much for taking the time to share your great experience with us! Glad to hear your investment with your new Sony speaker is worth it. We really appreciate you like the amazing sound, easy connection, and supplied USB type C connector. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing Sony! - Kris