Customer Ratings & Reviews

Thank you for your review of the SRS-XG300, Racko. We appreciate your feedback and are glad to hear that you found the product to be good. We understand your concern regarding the weight of the speaker.

The SRS-XG300 is designed to deliver powerful, high-quality sound for parties and gatherings, and part of this design involves features that may contribute to its weight, such as high-capacity batteries and robust components to ensure excellent sound quality and durability.

Your feedback is valuable and helps us in our efforts to continually improve our products. Thank you for taking the time to share your thoughts and choosing us.
Gus

Hi GeraldL, thanks for choosing and purchasing our product. We're sorry to hear that you have issues with your Sony unit. If there is a lot of bass, you can adjust the MEGA BASS effect by following this link:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html?search=bass

For low sound level, please isolate the issue by following this link:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html?search=low%20sound

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

~Earl

Hi Spiderman,

You made the right choice! We're glad that the speaker is perfect for your lifestyle. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi MartinaL, Thank you for sharing your fantastic experience on using your XE200 Portable X-Series Bluetooth Speaker. We're glad you're enjoying the amazing features and overall sound quality of the speaker. It sounds like we hit the mark with the XE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thanks for choosing Sony! -Jess

Hello PatrickL,

Thank you for taking the time to share your positive experience with the SRSXG300! We're thrilled to hear that the unit has met your needs and that you're very happy with your purchase. We hope you continue to enjoy all the features and superior sound quality that the SRSXG300 has to offer. Thank you for choosing Sony!

Best regards,
-Fred

Hi Gaio, That's very generous of you! We're truly pleased to hear you love your new Sony XE200 and this speaker delivers exceptional sound and amazing features. It's good to know that you are satisfied with your purchase. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Thank you so much for choosing Sony! -Jess

Hi Lauren, Thank you for the feedback on your experience with your SRSXE300. While we're glad you like the good sound quality of this speaker, we regret to hear that the volume level did not live up to your expectations. To ensure optimal listening experience, please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools like an equalizer to fine-tune your speaker and personalize the sound to your liking. And please refer to this link to improve your experience with the SRSXE300: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html
The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thanks for choosing Sony. -Sam

Hi Jhern39.

We appreciate the 5-star rating! We're glad to hear that you like the battery performance of the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony!

-David

Hi Solidstate88,

Amazing! We're glad that you like the sound quality and design of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

That's great, RichardS! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony! -Craig

Hi JuanM,

We're very grateful for this positive feedback! Thank you for this detailed and amazing review of your SRS-XG300. It's wonderful to hear your investment is worth it and you are enjoying the superb features, great performance, and excellent sound quality this speaker delivers. Note: While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.

The XG300 speaker is perfect for bringing a big sound to a portable party. Whether you’re at home or at the beach, park or poolside, this speaker will give you a great sound even at high volume, and will have enough battery life to keep going as long as you do. And, with a comfortable retractable handle, when you’re ready, just grab it and go. Thank you so much for choosing Sony! -Jess

Hi CSFAA, We're glad that you are enjoying your new speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! Erin

Hi EsmeraldaM,

Thanks for sharing your review and experience with the XG300 speaker. It's unfortunate that you are not completely satisfied with the speaker. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:

https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954

You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. For more information, please refer to this link:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Hi BillyW, Thank you for the 5-star rating! We're glad you love the great sound quality and portability of your Sony XE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi Shells, We're very grateful for this positive feedback! The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi Tavo1974, Fantastic! We're very pleased to hear you're enjoying the great sound quality of your Sony XE300 speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thanks for choosing Sony! -Sam

Hi Tavo1974,

Thank you for the 5-star rating and we're glad you like the sound quality of the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony!

Regards,
David

Hi Michelle, That's cool! We're extremely pleased to hear our XE200 Portable X-Series Bluetooth Speaker meets your needs and you like superb audio quality this speaker delivers. We're also happy to know you appreciate the blue color of the unit. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Thank you for your purchase and for the 5-star rating! -Jess

Hi Paclolo, That's really cool! We're extremely delighted you like the amazing features and this speaker delivers powerful, incredible audio quality. The XG300 speaker is perfect for bringing a big sound to a portable party. Whether you’re at home or at the beach, park or poolside, this speaker will give you a great sound even at high volume, and will have enough battery life to keep going as long as you do. And, with a comfortable retractable handle, when you’re ready, just grab it and go. Thank you so much for leaving us such a wonderful review of your new Sony speaker! -Jess

Hi Eddie22,

You made the right choice! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thanks for choosing Sony!

-Ralph