Customer Ratings & Reviews
- Model:
- SRSXE300/B
- |
- SKU:
- 6509854
Customer reviews
Rating 4.5 out of 5 stars with 2003 reviews
(2,003 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the XE300 Portable Waterproof and Dustproof Bluetooth Speaker's excellent sound quality, long battery life, and ease of use. Many also highlight the speaker's impressive bass response and compact size, making it ideal for various settings. Some users noted that the maximum volume could be higher. The speaker's water resistance is a frequently praised feature, adding to its versatility.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Eh ... Go with the srs xb43
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the size and price was a little bit disappointed, the srs xb43 sounds better for its size and price.
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dretheteste,
We regret to hear that you are not satisfied with the XG300. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Rated 2 out of 5 stars
Sony portable speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was “meh” at best. App is not real user friendly. I returned speaker
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Light Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi snyderdobes, Thanks for sharing your experience with the XE200 Portable speakers. We're sorry that you're not impressed with the app and sound quality of the speaker. You can actually fine-tune the sound quality of the speaker using the built-in EQ in the Sony Music Center app. We hope you'd still consider our products in your future purchases. Thanks and regards, -Craig
Rated 2 out of 5 stars
Poor speaker life/Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound it’s great at all. The battery seems to die very quickly. It has now been 2 years since purchase. First review written today, not worth the money. Going to try JBL next. I use this speaker daily by the way.
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoV,
Thank you for your time writing this review. We're sorry to hear the trouble that you are having with your XG300 speaker. This is definitely not the experience we want you to have with our product. We'd like to help and do the best possible for you.
Please refer to this link with steps to troubleshoot sound and battery issues:
https://www.sony.com/electronics/support/articles/00228345?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect Bluetooth speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from this Bluetooth speaker. Perfect size to take to park and beach.. love it..
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nerida, Thank you for the awesome review! We're glad you like the great sound quality and portability of your new Sony SRSXE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam
Rated 3 out of 5 stars
Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mmmmm looks nice and the sound is okay, I was expecting to be louder but was disappointing..
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Aztec, We are sorry to hear that. Please make sure to turn up the volume of the speaker and the connected device. We also recommend keeping the speaker away from a microwave oven, wireless LAN, etc., and try to bring the Bluetooth device closer to the speaker. If there is any obstacle between the speaker and the Bluetooth device, move it out of the way. You can also pair the speaker and the Bluetooth device again to further isolate the issue. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
Rated 3 out of 5 stars
Speaker sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was going to have a little more sound and bass but overall its a good speaker
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Glory777,
Thanks for sharing your review and experience with the XG300. Your feedback about the sound quality is greatly appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
Sound quality may vary depending on the source content. You do have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
- Pros mentioned:Battery life
Rated 1 out of 5 stars
Bad battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says 52 hours of life…. Which is true BUT as the battery lowers so does the sound. If battery is at 60% and you have it all the way up its only playing loud up to 60% which means even though its on max valume its really dim
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stephen14,
We regret to hear that you are not completely satisfied with the speaker. Your feedback is greatly appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
This speaker has approximately 25 hours of battery life when fully charged. (Provided that the volume level of the speaker is set to 24, the sound effect is set to MEGA BASS, and the lighting function is set to off). Make sure to charge the built-in battery sufficiently. Actual performance time may vary due to the volume, songs played, surrounding temperature, and usage conditions. For more information, please refer to this link (under "Built-in battery life"):
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
- Pros mentioned:Bass, Battery life
Rated 4 out of 5 stars
Bass Heavy Full Sound / Lacking in Highs
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.KEY FEATURES USB-C, 3.5mm Headphone, Bluetooth 5.2 Connections Up to 25 hours of playback on a single charge 70 minutes of playback on a 10 minute charge Lots of Bass & Entertainment in a Small Package INITIAL SET-UP Sony’s SRS-XG300 has the basics covered for connecting to a variety of peripheral equipment. Included in the connection options are: USB-C, 3.5mm stereo headphone connection, and Bluetooth 5.2. The speaker also includes a USB-A connection, but at this time, it is for charging a connected device only. The SRS-XG300 is equipped with the newest Bluetooth 5.2 standard that incorporates fast pair. I was skeptical at first, but the new fast pair feature worked awesome during the initial set-up, flawlessly and effortlessly syncing to my Galaxy S21. After the absolute minimal fuss pairing the speaker to my Android-based phone (Fast Pair does not work with iOS devices), I opened the Sony Music Center app and it immediately recognized the speaker. The Music Center app is Sony’s control app for customizing the variety of options in their speaker offerings. The app controls everything from the graphic equalizer, LED lighting and effects, Mega Bass, etc. While it is not my favorite app, it works well enough and is just easy enough to use without needing to be a geek to find the functions and settings. USE The SRS-XG300 is made to play loud and does it unashamedly so. The speaker is designed to fill larger venues with powerful sound and good bass. The speaker sports two 20mm tweeters, two woofers approximately 3 inches in diameter (yes, I used diameter even though they are square), and two passive radiators. Should you decide that the XG isn’t enough for your venue, the speaker is compatible with other Sony Bluetooth speakers, allowing it to be seamlessly linked to make your backyard concert even bigger. Sony has geared the speaker toward maximum volume and SPL levels. The XG300 can play all day long at loud listening levels without sounding tinny, thin, or shallow indicating that the speaker has reached its maximum load off the internal amp. Used with restraint, the speaker can play up to 25 hours without needing a recharge. I played it for hours over the course of the past few days and still haven’t charged the battery back-up. When that day does come, I can use the included AC adapter, or a USB-C cable with a healthy fast charger. Reaching a full charge takes a while, but if you are in a hurry and want your tunes back on right now, a person can get up to 70 minutes of playback with only a 10 minute charge. Awesome!!! Sony has done a great job making the XG300 your go-to speaker regardless of when and where you want to use it. The speaker is IP67 rated against dust and water intrusion making it an ideal travel companion for the beach or pool during these hot summer months. The buyer won’t have to worry about protecting the speaker, as it is resilient to the normal dangers associated with use by the pool or the beach. SOUND QUALITY This is not my first Sony speaker. This is the next generation of speaker that I hope would address the shortcomings I experienced in their 2 previous generations of Bluetooth speakers. That is the middling performance of the tweeters. Did Sony correct the shortcomings of their previous speakers and make the highs sound as great as the lows? The answer is: NO. Once again, I am let down by the audio quality of the tweeters. Ugh. Sony. You like to brag how the speaker covers the entire audible range, 20Hz – 20,000Hz. While this may be true, the audio quality from the tweeters is nowhere near as pleasing as the audio from the woofers. This isn’t the first time I’ve been left disappointed by the upper frequency reproduction of Sony speakers. My XB72 also left me unimpressed. I was hoping for a turnaround this go, but alas, it didn’t happen. I will fully admit, most people would call me an audio snob. I would trade features and fancy lights for accurate music reproduction any day. I know that I am in the minority and that is not what sells this day and age, but to me, it is what sells. The XG300 doesn’t sound awful, it just doesn’t have the clarity that it should. It feels like Sony focused all their attention to the bottom end and didn’t care about the higher octaves. CONCLUSION Sony has packed a lot into a little package. This speaker brings back memories of the old 80s and 90s boomboxes. That is a good thing. The XG300 can throw down some serious sound and do it all day without needing a charge. The bass from such a small package is impressive and would definitely be a good addition to a party atmosphere. The audio and lighting are customizable and the XG can even be paired with other Sony speakers to add even more sound and volume to your party. I’m still left wanting, though, in the highs. The tweeters just don’t do the speaker justice and this would not be my first choice for quiet, casual listening. It just doesn’t have the crystal clear highs that I want. However, as a go anywhere, do anything, live through the obstacles approach that Sony intended this to be, I think they did a great job. I’ll happy recommend it and give it a 4 star rating, held back only by the lack of clarity in the tweeters.
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NAMO,
Thanks for sharing your review and experience with the SRSXG300. We're glad that you like the connectivity, battery life, and design of the speaker. We also appreciate your review about the sound quality of the speaker. You do have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Speaker Model Number:
Issue:
Additional Information regarding your experience with the SRSXG300.
With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thanks for choosing Sony!
-Ralph
Rated 3 out of 5 stars
Sound was not clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was loud enough but quality of the sound was not clear like Bose speakers
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Not very loud for outside.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as the reviews mentioned. Going to try something else for that price it should work better
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dick, We're sorry to hear that the volume level of this speaker did not meet your expectations. Please follow the troubleshooting steps on the link below to resolve this issue.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony! -Sam
Rated 3 out of 5 stars
Average Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pretty good speaker. Could be a bit louder for its size and bass could be heavier.
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CharlieB, Thank you for the feedback on your experience with your SRSXG300. We're sorry to hear that the volume level did not live up to your expectations. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954 You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html Hope this helps.
With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony! -Sam
- Pros mentioned:Bass, Sound quality
Rated 1 out of 5 stars
Good speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.clear sound. decent base. Perfect for outside BBQ's.
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyCustomer,
Thank you for your time writing this review. We're glad to hear you like the clear sound, decent bass and how your new speaker is perfect for your outdoor activities. If you feel that our product has been of value to you, we kindly request and encourage you to change your previous star rating to be more positive.
With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next Sony, and control Party Connect. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Portability
Rated 4 out of 5 stars
Travel speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good speaker to take anywhere . Battery didn't last 25 hours like it said
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanP,
Thank you for the review and we're glad to hear you like the speaker. The battery depends on the usage and the sound settings. When you use the speaker at a loud volume, the built-in battery may run low. If you want to reach the built-in battery life of speaker with approx. 25 hours of usage. You must have the speaker volume level at 24, the sound: MEGA BASS on, and the lighting should be off.
Reference: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony!
Regards,
David
Rated 3 out of 5 stars
Ok speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavier than expected, sound quality is just average,
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user228,
We regret to hear that you are not satisfied with the XG300. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Your feedback about its weight is also appreciated.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great! I use it all the time and the battery life is soooo good.
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Archengine415, Fantastic! We're very happy to hear you're enjoying your Sony SRSXE200 speaker. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift, like the color and the sound to it. Overall a good speaker
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pris, We're happy to hear this feedback! Good to know you like the color and sound quality of this speaker. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam
Rated 3 out of 5 stars
Bluetooth speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy voice. Voice not very natural, I was not impressed by the voice quality.
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Narendra, We're sorry you've been running into difficulty and it hasn't performed to your standards, particularly with the voice quality. We want to make sure you are getting the most out of your speaker. During a video call, the sound quality may deteriorate depending on the conditions of the communication link.
If you hear muffled, distorted sound or low voice from callers when receiving/making a phone call, adjust the volume level of the BLUETOOTH device to an appropriate one, and then adjust the volume level of the speaker with the +/- (volume) buttons on the speaker. Please follow the steps from this help guide link to resolve the issue: https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html
By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume to ensure optimal listening experience.
A firmware update to improve connectivity and retention of the Sound settings for your SRS-XE200 is now available on our website. If the sound is too low or the bass sound can't be heard, you may also find this link helpful: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe200/articles/00278737
If you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and the sound is great i would recommend this speaker
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pieceofcrap, Amazing! We're truly glad you appreciate most of the features of this speaker. It's good to hear you like the excellent audio this speaker delivers. It sounds like we hit the mark with the XE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you so much for the recommendation and for choosing Sony! -Jess
Rated 1 out of 5 stars
Choose another speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design by Sony. The speakers our focused in the center of the speaker. If you sit any where on the sides of the speaker you get distorted sound. If you want it for an outside speaker I would not recommend. The sound struggles to keep the bass and mids together. Very upset with Sony as they normally make great audio equipment. Sounds great instore but trust me once you get it out in real world atmosphere it struggles.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mario,
Thank you for the review and we do apologize for the inconvenience. Your feedback is greatly appreciated. The line-shape diffuser distributes music evenly across a wide sound. Inspired by the audio systems used at professional concerts, Sony's unique Line-Shape Diffuser creates line source and distributes the sound energy evenly, across a wide sound front, to better fill your space with audio. This spreads high-quality sound further and wider around your venue, without compromising on sound quality.
Unlike a conventional speaker, with most of the energy focused from the center of the cone, our unique Line-Shape Diffuser refocuses the sound through a narrow aperture. The increase in sound pressure energy spreads the audio equally in each direction both further and wider out from the speaker.
If there's something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Battery life, Portability, Sound quality
Rated 5 out of 5 stars
Nice speaker, good sound - just works
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a portable speaker - connect through Bluetooth with your device So lets talk about it - what separates this one from the rest? Lets start with size - this is a small yet medium size 9.37 x 4.75 x 4.25 and coming in at 2lbs. Portable but not mobile would be my description. Easy to toss in a bag and use but your not going to want to lug it on a hike. My other Sony speakers had a strap on it - this one does not. Kinda miss that option as this one is just a bit concerning to palm and carry. Even with the rubbery skin oln the outside. Sound - initially the sound was not favorable - bit tinny and lacking on bass - I was able to EQ it with the app and bring to a more desirable sound - after about 10hrs though it leveled out and had some depth. In terms of sheer volume its able to easily provide sound for a room or medium outdoor area. I used it in my shop and it was plenty loud. Worked well on the patio as well. Battery is more than I ever needed. I don't usually need extended battery - but specs state it will last 24hrs . I was able to use for about 4 days before i needed to recharge. Technical details - usb-c charging port, only the cable was provided in the box. Sealed buttons and IP67 water/dust/shock proof, and the ever fun party Connect. Its fun getting all my Sony speakers going on the patio!! nice speaker, good sound, ample battery, easy to use and will take a beating. Needs a carry strap!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaneM7, We are glad that you are enjoying your new speaker. The XG300 speaker is perfect for bringing a big sound to a portable party. Whether you’re at home or at the beach, park or poolside, this speaker will give you a great sound even at high volume, and will have enough battery life to keep going as long as you do. And, with a comfortable retractable handle, when you’re ready, just grab it and go. Thank you for choosing Sony! Erin












