Customer Ratings & Reviews
- Model:
- SRSXE300/B
- SKU:
- 6509854
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the XE300 Portable Waterproof and Dustproof Bluetooth Speaker's excellent sound quality, long battery life, and ease of use. Many also highlight the speaker's impressive bass response and compact size, making it ideal for various settings. Some users noted that the maximum volume could be higher. The speaker's water resistance is a frequently praised feature, adding to its versatility.
This summary was generated by AI based on customer reviews.
Not for Me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this is built nicely this was not for me. For the cost the quality of sound lacks for the cost. The lights are what gets people who likes a vibe of a party animal. Having kids means they're moments away from poking something through it out of curiosity. Overall i give it a 2 star.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dennis, Thanks for sharing your experience. We're sorry to hear that you are not fully impressed with the sound quality of the speaker. We're always looking to make Sony better. Please know that we also have ways to enhance the sound and is available on the Help Guide. For future reference, you may check the link below.https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669901.html We also appreciate your feedback regarding the lighting features of the speaker. You may switch the lights off if you prefer. https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669890.html Should you need further assistance, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the speaker:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Craig
- Pros mentioned:Sound quality
Luis v
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, good sound and excellent price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisV, Excellent! We're glad to hear you feel that the great sound quality of the SRSXE200 is worth its price. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam
Just Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh, took it back and got a JBL Flip 6. Much better!
I would recommend this to a friend- Pros mentioned:Bass, Battery life, Sound quality
Cool looking with great sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker has a different look to it and it makes a huge difference in the sound. This feature is called line-shape diffuser and it compresses the sound through a narrow opening in the front that surprisingly gives it a wider field of sound. Unlike a traditional speaker where the sweat spot of sound is in the very front, line-shape diffuser allows the sound to be as powerful to each side. The bass is great and can be adjusted through the mobile application. The mobile application is actually very useful and allows control over the sound profile or you can use the preset. The application also allows connection to your music library and you can configure favorites. A single speaker sounds great or you can get creative and combine up to 99 additional speakers for an extreme surround sound setup. I plan to buy at least one extra to take advantage of the stereo connection feature. Charge time was quick at the box and the battery life has been excellent using for outdoor cookouts. It is dust and water resistant so you use outside without having to be so delicate with it's use. Sony has took a portable speaker to the next level with this technology and and the look and output will not disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScubaSteve, That's great! We're glad to hear that! The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Sound quality
Speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this blue color Nice size great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesD, Great! We're glad that you like the color, size, and sound quality.The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing Sony! Erin
No buneo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money and buy a ue It's ok buy a ue boom instead
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosN,
We regret to hear that you are not completely satisfied with the speaker. We would like to know more about your review and turn your experience around. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
Do not purchase unless 70% off.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this speaker and immediately returned it. Despite getting it on a significant discount, I still found that there were other cheaper speakers with better bass (JBL Charge 5). Very thin sound profile.
No, I would not recommend this to a friendNot recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice speaker but the voice could be better for sure
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi IoannisK, Thank you for the feedback on your experience with your SRSXE200. Sony's commitment to customer satisfaction is our top priority. To ensure optimal listening experience, please follow the steps on this link: https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam
Won't remember
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bass whatsoever. I returned this product the next day . The overall sound is basic with extra anything
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Onesimuz305G, We're sorry to hear about your speaker. This is definitely not what we wanted you to experience. Regardless. we take this as feedback as it can help us improve in the future. On the other hand, there are songs that have really low bass sound and barely being heard when played. Raising the volume on both the speaker and source device could help. Again, we appreciate you sharing your experience and we do hope you'd still consider our products in your future purchases. Regards, -Craig
Don't buy this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally unimpressed by Sony. This isn't the quality that Sony is known for at any price range. Furthermore, pairing for stereo sound only works until you move a couple feet away. One speaker will start stuttering. The EQ is terrible.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi bestbuyer33, We are sorry to hear about the issues you are having. This is definitely not the news we want to hear. With regards to the distance when pairing two SRSXE200 for stereo sound, please make sure that the 2 speakers to connect for the function are located within 1 m (3.2 ft) from each other. For stuttering issues, select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality of the speaker. You may refer to this link for more details:
https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611663.html
At Sony, we are always looking to improve our product quality and features. We have noted your input about the equalizer and will be sure to forward this feedback to the appropriate department.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Bait and Switch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is fine. I was a victim of bait and switch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesG,
We're truly glad you appreciate most of the features of this speaker. Should you need more assistance or information with our product, we are more than happy to help you out. You can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for sharing your feedback! -Jess
Don’t waste your money
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought these for my room, thinking they would be amazing because there’s sony but I returned them the next day, and bought JBL and was pleasantly happy with my decision
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hassan, We regret to hear that you had to return the XE300 wireless Bluetooth speaker. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase. Thank you. Vincent
Good look, Low quality sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, But the sound quality is weak. It low quality sounds
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Maskrider76,
Thank you for taking the time to review your SRS-XE300 speaker. We're sorry to hear that it hasn't performed to your standards when it comes to the sound quality. We want to make sure you are getting the most out of your speaker. For low sound quality, this function can be adjusted on the Sony Music Center app. Additionally, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs. You can also check the app that you are using (for audio) or your source device for sound settings and adjustment.
For more on "What you can do with Sony Music Center app", refer to this help guide link: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000669365.html
At Sony we strive to put forward the best possible products for our customers. If none of these things help, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
Delayed over delayed shipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst experience I’ve ever had with a retailer the product was in stock however it didn’t arrive on time called and customer services still couldn’t provide any reason for delay of product retailers don’t take this long to ship their orders they don’t treat customers like this
No, I would not recommend this to a friendNot loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the size the speaker is not loud at all, I am disappointed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AaronA,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
The overall volume may vary depending on the source content. Turn up the volume of the speaker and the connected device. You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
JUST A WARNING BEFORE BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HUGE BIG BUG WITH THIS SPEAKER: When connected to Bluetooth and Wifi @ the same time the speaker is skipping every 1 second Literally. This means if I want to watch a YouTube video which uses "WIFI" and Connect Bluetooth to speaker it will keep skipping or same with when try to watch a movie directly from my Hard drive. Also, the battery life on the version before this one lasted a weeklong fully charged yet this one you would be lucky to get 3 hours out of it. Lastly the sound is not very good compared to the last one which had an additional option button you could press for live sound. They also Marked a big flag on the item in my account says ITEM is UNRETURNABLE
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, We are sorry to hear that the speaker skips every second when streaming or watching movies and the sound quality did not meet your expectations. We also regret is the battery lasts 3 hours. We'd love to help you troubleshoot your problem and turn your experience around.
For sound quality, the built-in EQ, and sound modes particularly are helpful in finding the right sound for your needs.
If the sound skips, we also recommend trying the following steps below:
1. Check the following:
Use the device as far away from the following as possible.
Areas where wireless LAN access points are set up.
Nearby microwaves in use, TVs, radios, tuners, and other such devices.
Move the connected Bluetooth® device closer to the speaker.
Issues may occur if there are walls, people, metal, or other objects that interrupt Bluetooth waves between the speaker and your smartphone or tablet.
Issues may occur if you are operating apps or accessing the settings screen on your smartphone or tablet. Stop Bluetooth playback when performing these operations.
When connected to a smartphone or tablet, restart this device before reconnecting to the speaker via the Bluetooth function.
2.Change the wireless playback quality of the speaker Use the following method to change the wireless playback quality of the speaker to Priority on stable connection.
3.Check the connection status between the devices
For more details, please refer to the following articles below:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00191760
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00097458
The battery life of the XE300 can last up to 24hours. Please note that actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature, and usage conditions.
Lastly, please ensure the software installed is updated. https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/software/00283954
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Cons mentioned:Volume
Not a great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product, not enough volume, not enough clarity. I do not recommend this
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MonishaS, we're sorry to hear that you have an issue with your Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Battery saver kills the battery!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, after 1 1/2 years and the charge is only good for 6 hours. Warranty is for 1 year. Sony has really went downhill, very disappointed!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello NelsonL,
Thank you for choosing Sony.
We sincerely apologize for the inconvenience caused by the SRSXG300's battery lasting only 6 hours. Your feedback is invaluable to us, and we appreciate you bringing this to our attention.
To address the battery issue, we recommend following the steps outlined below:
1. Ensure that your device's firmware is updated to Version 3800 or 4700: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
2. Restarting the speaker: https://helpguide.sony.net/speaker/srs xg300/v1/en/contents/TP1000669933.html
3. Initializing the speaker: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669932.html
Please note that the built-in battery life can vary depending on the settings. With the volume set to 50 (maximum) and the sound set to Mega Bass while the lighting is off, the unit will last approximately 5 hours. Conversely, with the volume set to 24, the sound still on Mega Bass, and the lighting off, the battery will last approximately 25 hours. For more information, visit: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html?search=available
Best regards,
-Fred
- Pros mentioned:Battery life, Portability, Sound quality
Solid Effort, But May Not Be Everyone's Taste...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although Sony continues to lead with creativity and quality in the very crowded market of Blue Tooth speakers overall (especially for Bass Lovers), This latest effort is not quite what I have come to expect from Sony speakers, although still a solid speaker overall. Blue Tooth connections were smooth, seamless, and very easy and intuitive to do, so no surprises there. I am a fan of speakers that still have physical buttons on the speaker, in case of unforeseen issues that could arise from speakers that almost strictly use apps to operate. The dedicated battery stamina button is great and appreciated, above using a system of beeps and flashes like other less user-friendly devices of this type. The shape/design of the speaker seems to help give a fuller sound from all angles, with no noticeable drop in sound quality regardless of the position of the speaker. Battery Life was also great, with what felt to me to be a fairly quick charge for a speaker that can go days with fairly heavy usage. Standby battery power retention is also great, as I meant to take this on vacation but forgot it for a week, and returned to find it was still sitting at a full 100% charge after leaving it for a week. Portability is also great, especially with the handy carrying cord attached to it, and it is sized in a way that fits nicely within a book bag or travel case too. The reason for the one-star deduction is regarding sound control, as Treble control is limited. There are no preset EQs or specific Bass boost function on this model, and unlike other Sony speakers I've used in the past, a virtual EQ from an app or computer is not as responsive here. Default sound is balanced enough to please the average music listener, and there's enough Bass control for a Bass lover to be content, but don't expect to manually tune out the treble to enjoy the bass line. Those soaring vocals will be ever-present regardless of what EQ settings you are using, although at lower volume levels, the speaker's Bass production can be felt more powerfully than at higher volumes, where things can be a bit muddy with the vocals and Bass together (again, a bit unusual for a Sony product). At time of writing, I was not able to access my Sony Music app, so it is possible there could be some sort of Sony-specific sound controls to alter the EQ of the speaker, but even if this is the case, I'd have taken a star off for that being the only way to access special sound settings. This will please most users without needing any adjustments, especially if you really want to hear those vocals clearly and consistently, but if you are looking for something to keep a party thumping to the Bass with minimal vocals (or more evenly balanced vocals), you may want to look into one of Sony's other more powerful Bass producing devices. Again, not bad, but not necessarily able to give you that extra bump that some more Bass-heavy speakers from Sony and others can give you. A good mid-ranger for any music-lover's speaker collection, but not necessarily la-creme-de-la-creme for Bass lovers. Would recommend, but caution Bass aficionados, as there are many competitors (even within Sony's own line-up) that may meet Bass needs better in this class range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RedOmen, thank you for choosing and purchasing our product. We appreciate your detailed review of our SRSXE200. Here's what you can do with “Sony | Music Center”, please check this link:
https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000669365.html?search=music
The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Unlike a conventional speaker, with most of the energy focused from the center of the cone, our unique Line-Shape Diffuser refocuses the sound through a narrow aperture. The increase in sound pressure energy spreads the audio equally in each direction both further and wider out from the speaker. Instead of the traditional circular design, our unique diaphragm shape increases sound pressure for booming bass and distinctive, high-quality audio. With an IP67 rating, your speaker is sealed against dust, so you can use it on any surface, whether you decide to take it to the beach, the park or the garden. With extensive shock testing you can rest assure that this speaker will withstand inevitable drops, bumps and scrapes that come with everyday use. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Pass on this…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music was muted and muffled. Competing Bluetooth speakers have a much clearer delivery.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi VPotter, Thanks for sharing your feedback. We're sorry to hear that you are not impressed with the sound quality of the speaker. Kindly check the link below. It contains steps you can follow to resolve your concern. https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html
As a general recommendation and to get the most out of your speaker, we advise updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. It also provides fixes to any performance issues you are encountering. For more information, please visit the link below:
https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000669369.html
Incase you need further assistance, you may reach out to us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the speaker:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Craig