Customer Ratings & Reviews
- Model:
- SRSXE300/L
- |
- SKU:
- 10143317
Customer reviews
Rating 4.5 out of 5 stars with 2013 reviews
(2,013 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the XE300 Portable Waterproof and Dustproof Bluetooth Speaker's sound quality and exceptional battery life. Many appreciate its portability, aided by a convenient strap, and the strong bass reproduction. The speaker's size, waterproof capabilities, sleek design, and lightweight nature also receive positive feedback. However, some customers have noted that the volume could be louder.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not purchase unless 70% off.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this speaker and immediately returned it. Despite getting it on a significant discount, I still found that there were other cheaper speakers with better bass (JBL Charge 5). Very thin sound profile.
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Good look, Low quality sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, But the sound quality is weak. It low quality sounds
This review is from Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Maskrider76,
Thank you for taking the time to review your SRS-XE300 speaker. We're sorry to hear that it hasn't performed to your standards when it comes to the sound quality. We want to make sure you are getting the most out of your speaker. For low sound quality, this function can be adjusted on the Sony Music Center app. Additionally, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs. You can also check the app that you are using (for audio) or your source device for sound settings and adjustment.
For more on "What you can do with Sony Music Center app", refer to this help guide link: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000669365.html
At Sony we strive to put forward the best possible products for our customers. If none of these things help, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
Rated 2 out of 5 stars
Don’t waste your money
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought these for my room, thinking they would be amazing because there’s sony but I returned them the next day, and bought JBL and was pleasantly happy with my decision
This review is from Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hassan, We regret to hear that you had to return the XE300 wireless Bluetooth speaker. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase. Thank you. Vincent
Rated 1 out of 5 stars
Delayed over delayed shipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst experience I’ve ever had with a retailer the product was in stock however it didn’t arrive on time called and customer services still couldn’t provide any reason for delay of product retailers don’t take this long to ship their orders they don’t treat customers like this
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
JUST A WARNING BEFORE BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HUGE BIG BUG WITH THIS SPEAKER: When connected to Bluetooth and Wifi @ the same time the speaker is skipping every 1 second Literally. This means if I want to watch a YouTube video which uses "WIFI" and Connect Bluetooth to speaker it will keep skipping or same with when try to watch a movie directly from my Hard drive. Also, the battery life on the version before this one lasted a weeklong fully charged yet this one you would be lucky to get 3 hours out of it. Lastly the sound is not very good compared to the last one which had an additional option button you could press for live sound. They also Marked a big flag on the item in my account says ITEM is UNRETURNABLE
This review is from Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, We are sorry to hear that the speaker skips every second when streaming or watching movies and the sound quality did not meet your expectations. We also regret is the battery lasts 3 hours. We'd love to help you troubleshoot your problem and turn your experience around.
For sound quality, the built-in EQ, and sound modes particularly are helpful in finding the right sound for your needs.
If the sound skips, we also recommend trying the following steps below:
1. Check the following:
Use the device as far away from the following as possible.
Areas where wireless LAN access points are set up.
Nearby microwaves in use, TVs, radios, tuners, and other such devices.
Move the connected Bluetooth® device closer to the speaker.
Issues may occur if there are walls, people, metal, or other objects that interrupt Bluetooth waves between the speaker and your smartphone or tablet.
Issues may occur if you are operating apps or accessing the settings screen on your smartphone or tablet. Stop Bluetooth playback when performing these operations.
When connected to a smartphone or tablet, restart this device before reconnecting to the speaker via the Bluetooth function.
2.Change the wireless playback quality of the speaker Use the following method to change the wireless playback quality of the speaker to Priority on stable connection.
3.Check the connection status between the devices
For more details, please refer to the following articles below:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00191760
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00097458
The battery life of the XE300 can last up to 24hours. Please note that actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature, and usage conditions.
Lastly, please ensure the software installed is updated. https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/software/00283954
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Rated 2 out of 5 stars
Not loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the size the speaker is not loud at all, I am disappointed
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AaronA,
We regret to hear that you are not satisfied with the XG300. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure that the software version of the speaker is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
The overall volume may vary depending on the source content. Turn up the volume of the speaker and the connected device. You also have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-While the speaker is running on power from the rechargeable built-in battery, the sound may become low in the event that the rechargeable built-in battery is running out of power and the CHARGE indicator flashes slowly. This, however, does not indicate a malfunction.
-When the ambient temperature of the speaker is high.
Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Rated 1 out of 5 stars
Not a great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product, not enough volume, not enough clarity. I do not recommend this
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Light Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MonishaS, we're sorry to hear that you have an issue with your Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 4 out of 5 stars
Solid Effort, But May Not Be Everyone's Taste...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although Sony continues to lead with creativity and quality in the very crowded market of Blue Tooth speakers overall (especially for Bass Lovers), This latest effort is not quite what I have come to expect from Sony speakers, although still a solid speaker overall. Blue Tooth connections were smooth, seamless, and very easy and intuitive to do, so no surprises there. I am a fan of speakers that still have physical buttons on the speaker, in case of unforeseen issues that could arise from speakers that almost strictly use apps to operate. The dedicated battery stamina button is great and appreciated, above using a system of beeps and flashes like other less user-friendly devices of this type. The shape/design of the speaker seems to help give a fuller sound from all angles, with no noticeable drop in sound quality regardless of the position of the speaker. Battery Life was also great, with what felt to me to be a fairly quick charge for a speaker that can go days with fairly heavy usage. Standby battery power retention is also great, as I meant to take this on vacation but forgot it for a week, and returned to find it was still sitting at a full 100% charge after leaving it for a week. Portability is also great, especially with the handy carrying cord attached to it, and it is sized in a way that fits nicely within a book bag or travel case too. The reason for the one-star deduction is regarding sound control, as Treble control is limited. There are no preset EQs or specific Bass boost function on this model, and unlike other Sony speakers I've used in the past, a virtual EQ from an app or computer is not as responsive here. Default sound is balanced enough to please the average music listener, and there's enough Bass control for a Bass lover to be content, but don't expect to manually tune out the treble to enjoy the bass line. Those soaring vocals will be ever-present regardless of what EQ settings you are using, although at lower volume levels, the speaker's Bass production can be felt more powerfully than at higher volumes, where things can be a bit muddy with the vocals and Bass together (again, a bit unusual for a Sony product). At time of writing, I was not able to access my Sony Music app, so it is possible there could be some sort of Sony-specific sound controls to alter the EQ of the speaker, but even if this is the case, I'd have taken a star off for that being the only way to access special sound settings. This will please most users without needing any adjustments, especially if you really want to hear those vocals clearly and consistently, but if you are looking for something to keep a party thumping to the Bass with minimal vocals (or more evenly balanced vocals), you may want to look into one of Sony's other more powerful Bass producing devices. Again, not bad, but not necessarily able to give you that extra bump that some more Bass-heavy speakers from Sony and others can give you. A good mid-ranger for any music-lover's speaker collection, but not necessarily la-creme-de-la-creme for Bass lovers. Would recommend, but caution Bass aficionados, as there are many competitors (even within Sony's own line-up) that may meet Bass needs better in this class range.
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RedOmen, thank you for choosing and purchasing our product. We appreciate your detailed review of our SRSXE200. Here's what you can do with “Sony | Music Center”, please check this link:
https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000669365.html?search=music
The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Unlike a conventional speaker, with most of the energy focused from the center of the cone, our unique Line-Shape Diffuser refocuses the sound through a narrow aperture. The increase in sound pressure energy spreads the audio equally in each direction both further and wider out from the speaker. Instead of the traditional circular design, our unique diaphragm shape increases sound pressure for booming bass and distinctive, high-quality audio. With an IP67 rating, your speaker is sealed against dust, so you can use it on any surface, whether you decide to take it to the beach, the park or the garden. With extensive shock testing you can rest assure that this speaker will withstand inevitable drops, bumps and scrapes that come with everyday use. Thank you for choosing SONY. ~Earl
Rated 1 out of 5 stars
Battery saver kills the battery!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage, after 1 1/2 years and the charge is only good for 6 hours. Warranty is for 1 year. Sony has really went downhill, very disappointed!!!
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello NelsonL,
Thank you for choosing Sony.
We sincerely apologize for the inconvenience caused by the SRSXG300's battery lasting only 6 hours. Your feedback is invaluable to us, and we appreciate you bringing this to our attention.
To address the battery issue, we recommend following the steps outlined below:
1. Ensure that your device's firmware is updated to Version 3800 or 4700: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xg300/software/00283954
2. Restarting the speaker: https://helpguide.sony.net/speaker/srs xg300/v1/en/contents/TP1000669933.html
3. Initializing the speaker: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669932.html
Please note that the built-in battery life can vary depending on the settings. With the volume set to 50 (maximum) and the sound set to Mega Bass while the lighting is off, the unit will last approximately 5 hours. Conversely, with the volume set to 24, the sound still on Mega Bass, and the lighting off, the battery will last approximately 25 hours. For more information, visit: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669896.html?search=available
Best regards,
-Fred
Rated 1 out of 5 stars
Pass on this…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music was muted and muffled. Competing Bluetooth speakers have a much clearer delivery.
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Light Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi VPotter, Thanks for sharing your feedback. We're sorry to hear that you are not impressed with the sound quality of the speaker. Kindly check the link below. It contains steps you can follow to resolve your concern. https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html
As a general recommendation and to get the most out of your speaker, we advise updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. It also provides fixes to any performance issues you are encountering. For more information, please visit the link below:
https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000669369.html
Incase you need further assistance, you may reach out to us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the speaker:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Craig
Rated 5 out of 5 stars
Now This Is One Great Portable Speaker!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony SRSXE200 is a great little portable Bluetooth speaker measuring at about 8.25" high x 3.5" wide. It certainly packs a mighty punch of sound for its size! Upon opening and setup you'll need to download the Sony Music Center App on your phone. I was disappointed Sony didn't include a charger but my iPhone charger worked fine. They do include a 21" USB to C cable, although I found it too short for my use and bought a longer one. All is fine now. I must say this speaker charged fully very fast. Inside the app there is a 3 band equalizer so you can easily adjust the tones to whatever type of music you're listening to. I have played Rock, Pop, Country, Instrumentals, my own recordings and sleep stories for bedtime. Everything sounded wonderful except I did raise the treble to max on my own music recordings or it sounded somewhat muffled. I am not a big bass listener but it's there if you want it. This speaker fits my needs perfectly. You can also manage 2 devices with it. One thing I wish Sony would have done is included an Aux/Headphone input as I have a use for it but most certainly is not a deal breaker and most folks will never miss or need it. The speaker connects immediately to whatever source I am using - my iPhone, iMac, Windows laptop, a TV. I like the fact that my phone calls will direct to it as well and they sound nice and clear. Have had no problem with anyone hearing my voice on the other end, they say I sound fine. I have had virtually no dropped signals from whatever I connected to either. A real plus as other portable speakers I've used have always seemed to have this issue. If it starts to get low on charge you can get about 70 minutes of use on just a 10 minute booster charge. I was also pleasantly surprised that I got almost the 16 hours on one full charge! The shape is unique and the line-shape diffuser gave me full sound from the sides as well as the front. Another notable feature is the X Balanced speaker because it has a non-circular diaphragm, being oblong instead of the usual round. The speaker covering is rated at IP67 meaning it won't matter if you splash some water on it but it's not fully waterproof so cannot be submersed. I am not a beach bunny but if you are sand won't bother this little beauty either. When you connect to Bluetooth you will hear a voice telling you so. She also tells you about the battery life and you can set it up to work with Alexa and Google. I happen to have a 43" Sony TV that I connected to and it worked flawlessly. It added that extra sound boost my TV needed! All in all I can find no real issues with the Sony SRSXE200. It's the perfect answer for portability, sound and quality. You can't go wrong making this purchase! It's awesome!
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mizshutterbug, Amazing! We're very happy to hear you like the compact size, powerful sound, easy to use Sony | Music Center app, easy Bluetooth pairing, crystal clear phone call quality, and overall features of your new Sony SRS-XE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Rugged and Reliable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid buy with easy to use features and a rugged design. Honestly, the sound quality is just too bass heavy and the middle and high notes (treble) are a bit too muted in my honest opinion. I did not break a sweat about it as the rival speakers in this category all exhibit this symptom. I like the design though it may not be everyone's cup of tea. There is a futuristic tinge in the physical countenance of the product. It is rugged alright. PERFECT for the pool and the beach. You can take it from me: I put it under the shower and also threw it in the pool (3 feet depth for about 20 seconds) and it worked just fine. I have seen and used Sony products for decades and their reliability has always been splendid so irrespective of all the rough use I expect this to last for a long, long, time. Battery life is awesome. Honestly, after so many reviews of speakers at this level, I am quite unsure about whether there is a product out there with such good battery life. Bluetooth range and pick up and overall ease of connection is second to none. NONE. 30 meters is very impressive and in my tests I pushed it way past that many times and never had any problems. The app is there and is helpful but for a multipurpose outdoor speaker I am uncertain how much use it will get. You can pair it with only X-series speakers it seems (but I may be wrong about this one), as it failed to find other speakers (from different manufacturers) in my network. The USB-C charging port is reliable and I am happy that Sony did not regress to the micro route. The rubber seal seems reliable. A quick charge will give you ample playing time. I did not get the chance to check the microphone though I am quite sure that it will work fine as well. Highly recommended. I have used and reviewed Sony products from cameras to other electronics and they are mostly very reliable and their product research and development teams are always praiseworthy.
This review is from Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Magneto,
Thank you for taking the time to review your SRS-XE300 speaker. We're glad you appreciate overall design, battery life, great audio quality, and superb features. For sound quality, this function can also be adjusted on the Sony Music Center app. Additionally, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs. You can also check the app that you are using (for audio) or your source device for sound settings and adjustment.
The XE300 can only be connected with the following models via Party Connect function: LSPX-S3, SRS-XP700, SRS-XP500, SRS-XG500, SRS-XG300, SRS-XB43, SRS-XB33, SRS-XB23, SRS-XE300, SRS-XE200. It cannot connect with any other speakers.
The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for the recommendation and sharing your awesome feedback! -Jess
Rated 1 out of 5 stars
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty mid speaker. Thought it was going to be louder but was below my expectation
This review is from Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Victor, thanks for choosing and purchasing our product. We're sorry to hear that the SRSXE200 did not meet your expectations when it comes to sound level. We'd love to turn your opinion around and help you out. Please isolate the issue by following this link:
https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html?search=sound%20level
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud and not far charging. I bought this to replace my jbl speaker. I was totally disappointed.
This review is from Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Light Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PSSSSST, thanks for choosing and purchasing our product. We're sorry to hear that you have issues with your Sony unit. For low sound level, check that both the speaker and the connected device are turned on. Please turn up the volume of the speaker and the connected device. You can check this link for more details:
https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html?search=sound%20quality
For charging issues, please follow this link:
https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611678.html?search=charging
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 2 out of 5 stars
POOR SOUND
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.POOR SOUND , NO BASS , NO TREBLE . ONLY MEDIUM FREQUINCY
This review is from Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi YouriV, we're sorry to hear that you have an issue with the sound quality of your Sony unit. The design of the SRSXE300 is directional, meaning the sound profile can vary depending on the speaker's orientation (horizontal vs. vertical) and the acoustics of the room. Experiment with different placements and orientations to find the best sound quality.
Please make sure that there are no obstacles (such as walls, metal objects, or other electronic devices) between the speaker and the connected device. Keep the speaker and the connected device as close as possible to verify that you can play music or sound without interruptions. If the issue persists, try changing the sound quality mode from "Priority on Sound Quality" to "Priority on Stable Connection" using the Sony | Music Center app. This can help improve the Bluetooth connection stability. Please check this link for more details:
https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 1 out of 5 stars
Zero bass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this speaker to replace my jbl extreme this speaker is very beautiful but sadly its lacks bass even with mega bass on you cant tell a difference very disappointed in this speaker sony really dropped the ball on this one 
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Move along
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one went back. Sound quality and amplitude gets destroyed by the much cheaper Soundcore Motion Boom Plus. Not a fan of the fabric cover. The handle feels flimsy. Look elsewhere.
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AndyL,
Thank you for taking the time to review your SRS-XG300 speaker. This is definitely not the experience we'd like you to have. We're also sorry to hear it hasn't performed to your standards when it comes to the sound quality and you don't like the fabric cover. The XG300 features 3 sound effects depending on your needs (STAMINA, EXTRA BASS, and LIVE SOUND). You may refer to this link for more information: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html
This function can also be adjusted on the Sony Music Center app. Additionally, there is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble to tailor-fit the sound quality to your needs.
We regret that the unit had to be returned and we appreciate all of your feedback as it helps us improve our products.
We hope you will consider Sony again in a future purchase.
Sincerely,
Jess
Rated 1 out of 5 stars
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was working great until one day it stopped, wouldn’t play my music and I couldn’t even turn it off.
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi buckwheatking. We're sincerely sorry to hear you've had this experience with your portable Sony speakers. This is not the experience we want you to have. We definitely want to let you know there are always troubleshooting steps to perform if this issue occurs. Please access the following links for guidance: https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669902.html.
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669933.html. Hope you really find this helpful. Thanks for choosing Sony. -Milton
Rated 1 out of 5 stars
Not loud at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought the speaker would be louder for joe much paid for it and the size .
This review is from Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Good speaker.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vocals sometimes quieter than the rest of the song but its cool. Could be location im using the speaker in or just the song idk but i like the speaker.
This review is from Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rodrigo,
Thanks for sharing your 5-star review and experience with the SRSXG300. Your feedback about the sound quality is greatly appreciated. Voice quality may vary depending on the source content. You do have the option to adjust the equalizer function of the Sony Music Center app to tailor-fit the sound quality to your needs. Please refer to this link for more information:
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669917.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph










