Customer Ratings & Reviews

Hi SupraJon, Perfect! We're pleased to hear you like the crisp and clear audio quality of your new Sony XE200. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi JorgeS, thanks for the 5-star rating! We're thrilled to hear you're enjoying the great sound of the Sony - XE300! With its Line-Shape Diffuser you can spread powerful sound everywhere you go and anywhere you are. Thank you for choosing Sony and enjoy your new portable speaker! Best regards, -Dominick

Hi BestBuyFan, we're glad you like the sound quality and battery of our product. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thanks for choosing Sony! ~Earl

Hi JohnishaC, That's great! Thank you for sharing your feedback. We are glad that you appreciate the sound quality of your new Sony SRSXE200/H whether if it's an indoor or outdoor party. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thank you for choosing Sony! - Craig

Hi Michael, You've made an excellent choice! Thank you for bringing it to your home country and we're very happy to hear that your siblings are enjoying the IP67 Waterproof, dustproof and shockproof design of your new Sony SRSXE200. Thanks for choosing Sony! -Sam

Hi FlavioZ,

Thanks for the 5-star review! We're thrilled to hear you love the XE300 speaker! It's great to know it's perfect for enjoying your favorite music. Thanks for the awesome feedback and thanks for choosing Sony!
-Aldair

Hi Audiophile,

Thanks for sharing your review and experience with the XG300. We're glad that you like the battery life of the speaker. Your feedback about the bass quality is greatly appreciated.

Bass quality may vary depending on the source content. You have the option to adjust the sound settings of the speaker to tailor-fit the sound quality to your needs. You may find this link helpful:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669923.html

Additionally, you can use the Party Connect function and Stereo Pair function to enjoy a more powerful sound. You may refer to these links for more information:

https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669921.html
https://helpguide.sony.net/speaker/srs-xg300/v1/en/contents/TP1000669922.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

-Ralph

Hi JustinR, we're glad you like our product. Thanks for choosing Sony. ~Earl

Hi KevinD, thank you for your positive review of the Sony SRS-XG300 speaker. We are delighted to hear that you find it to be a quality product at the right price. Customer satisfaction is our top priority, and your feedback affirms the hard work we put into ensuring our products meet high standards of quality and affordability.

If you have any further questions or need assistance, please do not hesitate to reach out. Enjoy your new speaker!

Thank you for choosing Sony!

Best regards,
Gus

Hi RoseT, we're glad you love our product! Thanks for choosing Sony. ~Earl

Hi ChristianA,

We regret to hear about what happened to your previous speaker. You made the right choice upgrading to the Sony XG300! We're thrilled that you like the sound quality of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hello DaleC, thank you for the fantastic score! We're so glad to hear that your XG300 portable speaker is making your yard work even more enjoyable with great sound. Thank you for choosing Sony! Best regards, -Jenn.

Hi Azam, You've made an excellent choice! We're glad you like the well balanced sound of your new Sony XG300 speaker. The XG300 wireless speaker plays as hard as you do, with up to 25 hours of battery life and IP67 water and dust resistance. Its rich full sound and booming bass are perfect for when you want quality audio that goes wherever you go. With the XG300, you’ll take a Powerful Party Sound with you and with built-in lighting you can take a little atmosphere too. The pop up handle makes is easy to carry when you want to bring it out with you and just pop down, when you don't need to. Thanks for choosing Sony! -Sam

Hello JoaquinB,

Thank you for choosing Sony!

We're thrilled to hear that you are enjoying the excellent sound quality, strong bass, and clear vocals it delivers. At Sony, we strive to create speakers that offer a balanced and immersive listening experience, and it's great to see that the SRS-XE300 is meeting your expectations.

Best regards,
-Fred

Hi Rachael, Thanks for the feedback. We're glad that you are happy with your new portable speaker. Enjoy and thanks for choosing Sony. -Craig

Hi TMonk,

Thank you for taking the time to review your SRS-XE300 speaker. We're sorry to hear it hasn't performed to your standards when it comes to the sound quality. We want to make sure you are getting the most out of your speaker. By downloading the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ to ensure optimal listening experience. Additionally, we recommend to update the pre-installed software to the latest version on each and every speaker.

It's important to note that when using the Stereo Pair and Part Connect function , the codec automatically switches to SBC. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission. If you're encountering distorted sound, humming, or noise in your speaker output, please follow the steps outlined in the links below to help resolve the issue.

https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xe300/articles/00245763

XE300 has an Auto Standby function where it turns off automatically for about 15 minutes if the speaker satisfies the following conditions (At the time of purchase, the Auto Standby function is set to on):

-No operation on the speaker.
-The hands-free function of the connected smartphone or mobile phone is set to off and the smartphone or mobile phone is not playing music (audio), nor is it being operated. For details, refer to the operating instructions supplied with the smartphone or mobile phone.
-The connected BLUETOOTH device, such as a WALKMAN®, is not playing music (audio), nor is it being operated.

For your reference, please visit this help guide link: https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000614341.html

Should you need further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Jess

Hi TMonk,

Thank you for the review. We're glad to hear that you like the durability and bass sound of the speaker. Your feedback is greatly appreciated. For your information, bluetooth connection quality, signal reception on the speaker may fluctuate depending on the combination of the setup on your Bluetooth device and the ambient conditions.

If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

-David

Hello JenniferA,

Thank you for choosing Sony!

We're thrilled to hear that your husband enjoys taking it everywhere. The SRS-XG300 is designed to be portable and durable, making it perfect for any adventure. With powerful sound and long-lasting battery life, it ensures music always accompanies you.

Best regards,
-Fred