Customer Ratings & Reviews

Hi DhruvP, thanks for choosing and purchasing our product. We're glad you are enjoying your new speaker. We understand your feedback regarding the bass of your Sony unit. Your new XE300 is a unique Sony speaker referred to as X-Balanced speaker technology. It delivers improved bass accuracy, increased clarity, and improved audio quality over traditional Bluetooth speakers. Dual passive radiators on the speaker’s sides deliver powerful and accurate bass for a balanced audio experience. Your new XE300 is a unique Sony speaker referred to as X-Balanced speaker technology. It delivers improved bass accuracy, increased clarity, and improved audio quality over traditional Bluetooth speakers. Dual passive radiators on the speaker’s sides deliver powerful and accurate bass for a balanced audio experience. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! ~Earl

Hi Kmacon, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. It's good to know you like the amazing features and you appreciate the blue color of the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! -Jess

Hi Mqtty72,

We are sorry if your speaker is not loud enough for you. Please make sure to turn up the volume of the speaker and the connected device. You can also pair the speaker and the BLUETOOTH device again to isolate the issue. If still the same, you can follow other steps here to further isolate and hopefully resolve this issue: https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html.

We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Vincent

Hi RuviL, We're glad that you like the XE300. We are sorry if this doesn't have a handle. We have noted your input and will be sure to forward this feedback to the appropriate department. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony. Erin

Hi MariaITeran,

We appreciate the 5-star rating and we're glad to hear that you like the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-David

Hi Leoo,

You made the right choice! We're glad that you like the size and amazing features of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi TaylorS, Thanks for the feedback. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony and enjoy your headphones! -Craig

Hello Nikknakk91,
That's great! We're glad that you are having fun and enjoying your new Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Thank you for choosing Sony! - Marco

Hi CarlosT,

Awesome! We're glad that the speaker is perfect for your lifestyle. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

-Ralph

That's awesome, VicJ! We're glad that you are enjoying your new Sony XG300 Bluetooth speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony! -Craig

Hi Tvtv,

Thanks for purchasing the SRS-XE200. We are really delighted to hear you're satisfied with the loud and incredible sound quality of your new XE200 speaker. If there is something that we can help you with regarding your 3-star rating, we are more than happy to help you out.

The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Thanks for choosing Sony! -Jess

Hi Meme, thank you for sharing your thoughts on the Sony - XG300 Portable Speaker! We are glad to hear that you found it easy to use and that the sound quality is good. If you'd like to take your audio experience to the next level, we recommend downloading our free Sony Music Center app. This will let you customize your sound with the equalizer, adjust sound quality settings, and even prioritize your connection on Sound Quality for an even richer listening experience. We hope this helps you get even more enjoyment out of your speaker! Thanks for choosing Sony. Regards, - Dominick

Hello David,
That's awesome! We are pleased that you are satisfied with your Sony SRSXE200. The Sony XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Enjoy and thanks for choosing Sony! - Marco

Hi eric,

You made the right choice! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi JustMe,

You made the right choice! You'll definitely enjoy this speaker with supported Sony speakers via Stereo Pair function or Party Connect function.

With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi BrookR,

Awesome! We're glad that you are enjoying the sound quality of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi FrankyH, We're truly glad you appreciate most of the features of this speaker and you like the excellent audio. The XE300 is designed more around portability rather than trying to get sound all around the speaker uniformly. Both of the XE3300s speakers are facing the same direction so you can get true Left/Right separation like the artist intended. And with the Line-Shape Diffuser, the sound spreads further to the front area of the speaker, allowing you to enjoy the same sound quality whether at the front or to the side of the speaker. This means everyone in your venue can dance to the same music, feeling the same sound quality. Thank you for choosing Sony! -Jess

Hi Yeah,

You made the right choice! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph