Customer Ratings & Reviews

Hi GustavoC,

Awesome! We're glad that you are enjoying the sound quality and user-friendly functions of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi JamesV,

You made the right choice! We're glad that you like the Bluetooth function of the speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi 4sure, We are glad that you like your new Sony portable Bluetooth speaker. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Inspired by the audio systems used at professional concerts, our unique Line-Shape Diffuser creates line source and distributes the sound energy evenly, across a wide sound front, to better fill your space with audio. The XE200 is also waterproof so you'll have no worries near the pool or getting it wet. Thank you for your purchase. Enjoy! Vincent

Hi Paul,

Perfect! We're thrilled that you are having a great time using this amazing speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thanks for choosing Sony!

-Ralph

Hi DaleP, We're very happy to hear this feedback! The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi RROMAN,

Thank you for the purchase! We're glad to hear that you like the sound quality and connection of the speaker. The sound range will depend in the environment that you're playing and the battery of the speaker. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

-David

Hi djbubu, We're happy to hear this feedback. Sony's commitment to customer satisfaction is our top priority. To ensure optimal listening experience, please download the Sony Music Center app, you will find all sorts of tools to fine-tune the speaker using the built-in EQ and maximize the volume. Hope this helps!
The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi KM01, thanks for choosing and purchasing our product. We appreciate your feedback regarding the sound quality of your Sony unit. Regarding the sound quality, the SRS-XE300 offers two preferences for Bluetooth connection quality: "Priority on Sound Quality" and "Priority on Stable Connection." By default, it is set to "Priority on Sound Quality," which supports high-quality codecs like AAC and LDAC. You can adjust these settings using the Sony | Music Center application or directly on the speaker to potentially improve your experience. Please follow this link for more information:

https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611663.html?search=sound%20quality

You can also find this link helpful:

https://helpguide.sony.net/speaker/srs-xe300/v1/en/contents/TP1000611676.html?search=sound%20quality

https://helpguide.sony.net/mdr/wf1000xm4/v1/en/contents/TP1000432577.html?search=battery%20

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:

https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

~Earl

Hi EsstagyonD,

Perfect! We're glad that you are having an easy time using this amazing speaker. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, cue the next song, and control Party Connect. Thank you for choosing Sony!

-Ralph

Hi Carabestbuy, Awesome! We are so glad to hear that you are enjoying your new SRSXE200! Life should be lived at full volume. That means getting your friends together, turning up the music to full volume and dancing all night to a clear, rich sound. With our X-Series range of speakers, you can make the most of every single moment, power parties you’ll remember forever and always live your life out loud. Thank you for choosing Sony! -Carl

Hi TeresaW, This is a great Christmas gift idea! We're glad to hear your son loves his new Sony XE200 speaker. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. Pair with IP67 Water resistance, dustproof and shockproof design, this speaker is made for even the strongest elements. Keep the party going with up to 16-hours of battery life on a single charge and USB-C quick charging gives you up to 70 minutes of playback after just 10 minutes of charge time. Thanks for choosing Sony! -Sam

Hi MariaD, We're glad to hear that you purchase this XE200 X-Series Portable Wireless Speaker. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. We're looking forward to your next purchase! Thanks for choosing Sony. Jay

Hi PriscillaP, That's fantastic! We're so delighted to hear you're happy and satisfied with the exceptional sound quality and amazing features of your new XE200 speaker. Glad to know this was a great christmas gift from your cousin. The XE200 has a Line-Shape Diffuser that will help your music reach further, even to the side of the speaker. Plus, with a portable size and handy carry strap, you can take it anywhere you go with ease. Thank you so much for leaving us such a wonderful review of your new speaker! -Jess

Hi HarleyR, We're glad that the speaker works well. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thank you for choosing Sony! Erin

Hi Paulinhodjp,

You made the right choice! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thanks for choosing Sony!

-Ralph

Hi Rodney, We're glad to hear that he love this XG300 X-Series Portable Wireless Speaker. The XG300 speaker is built for taking high-quality sound with you wherever you go. Whether you’re having a garden party or heading to the beach, simply charge up, grab the easy to hold handle and take this durable, portable and great sounding speaker with you. Thank you for giving the product a perfect rating! Jay

Hi CalebT,

We are sorry if the sound of your SRSXE200 is not loud enough. Please make sure to turn up the volume of the speaker and the connected device. You can also disconnect your Bluetooth device then pair the speaker and the Bluetooth device again. Bring the Bluetooth device closer to the speaker. If there is any obstacle between the speaker and the Bluetooth device, move it out of the way. You can also consider the other suggestions from this link to isolate the issue and hopefully improve the sound quality of your speaker: https://helpguide.sony.net/speaker/srs-xe200/v1/en/contents/TP1000611676.html. Do not forget to update its firmware by following the steps here: https://www.sony.com/electronics/support/srs-xe200/software/00283954.

We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Vincent

Hi Joey, Thank you for the positive feedback! We're glad you're enjoying the party connect feature of your Sony XE300. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Thanks for choosing Sony. -Sam

We fantastic, BestBuyDoesInstallations! We are glad that you are enjoying your new speaker. The XG300 speaker is perfect for bringing a big sound to a portable party. Whether you’re at home or at the beach, park or poolside, this speaker will give you a great sound even at high volume, and will have enough battery life to keep going as long as you do. And, with a comfortable retractable handle, when you’re ready, just grab it and go. Thank you for choosing Sony. -Craig

Hi Alex,

You made the right choice! With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. Thanks for choosing Sony!

-Ralph